Summary
Pick up a newspaper and every day you see an onslaught of headlines about disaster and crisis. It would seem that the 21st century is starting out as a perpetual crisis. The civic warrior in each of us asks this small question: "How might I make a change? What can I do to make a difference?" During this presentation we dig deeper into this idea—venture beyond the question with tactics to explore the design of a more resilient community.
Key Insights
-
•
Resilience in communities requires acknowledging and adapting to the systemic factors that exacerbate natural disasters.
-
•
Historical policies, such as the 10 AM Rule, have long-lasting impacts on disaster management and ecological health.
-
•
Investment in disaster mitigation efforts is crucial, yet often underfunded due to their lack of immediate visibility.
-
•
Human decisions significantly influence the severity of disasters, highlighting the need for informed policy-making.
-
•
Emergency management must transition from a strictly political approach to one that incorporates social equity and community needs.
Notable Quotes
"Every emergency manager has an origin story, a first disaster that shapes their understanding."
"My young mind wondered, how was this possible?"
"The decisions of humans were intensifying the impacts of disaster."
"Mitigation is highly valuable and sustaining to communities, but we often fail to fund and engage in its development."
"Our choices make disasters more deadly, costly, and frequent."
"The disaster is more than just the fire; it's a culmination of decades of policy that led to poor management."
"Gone are the days of responses free of politics; emergency management is now inherently political."
"The 21st century demands a more humanitarian approach to emergency management."
"The imperative for equity is about human equity and addressing historical injustices."
"We must move away from protecting the interests of one particular industry and towards a more holistic, social impact-centric approach."
















More Videos

"Our design process changed to accommodate the unpredictable nature of AI outputs."
Jennifer KongJourneying toward AI-assisted documentation in healthcare
June 5, 2024

"Learning is social. Let's do this together."
Uday Gajendar Louis RosenfeldDay 2 Welcome
June 5, 2024

"Design is the rendering of intent."
Erin WeigelGet Your Whole Team Testing to Design for Impact
July 24, 2024

"The insights we uncover need to be owned collectively, not just by the researchers."
Jill FruchterInconvenient Insights: The Researcher's Role is to Stay Curious
March 29, 2023

"It's a marathon, not a sprint; pace yourself accordingly."
Sarah Auslander Betsy Ramaccia Gordon RossInsights Panel
November 18, 2022

"If there was another road, another path, I'd take it."
Edward CuppsThe Principal Path: Journeying from Management to Individual Contributor
June 11, 2021

"The ability to understand the business needs is key to delivering recognizable business value."
Sean McKayCoexisting with non-researchers: Practical strategies for a democratized research future
March 11, 2025

"When I talk about We, am I talking about you and me, our team, the people in this room, or the company itself?"
Indra KlavinsA Design Ops Girl in a Dev Ops World
October 23, 2019

"The future of education lies in collaboration and adaptation."
Kristin SkinnerFive Years of DesignOps
September 29, 2021