Summary
Pick up a newspaper and every day you see an onslaught of headlines about disaster and crisis. It would seem that the 21st century is starting out as a perpetual crisis. The civic warrior in each of us asks this small question: "How might I make a change? What can I do to make a difference?" During this presentation we dig deeper into this idea—venture beyond the question with tactics to explore the design of a more resilient community.
Key Insights
-
•
The 1935 10 am policy mandated extinguishing all forest fires before 10 am, causing unchecked growth of underbrush and making fires like Yellowstone in 1988 far more catastrophic.
-
•
Disasters are amplified not just by natural hazards but by decades of policies and infrastructure decisions that ignore ecological realities and social equity.
-
•
Mitigation is cost-saving long term but underfunded because it involves upfront investments that are hard to justify politically and lack immediate visibility.
-
•
Emergency management has become inherently political, shifting from a traditionally apolitical stance to addressing underlying social structures and inequalities.
-
•
Historically marginalized neighborhoods face disproportionate disaster impacts due to legacy policies like redlining and neglect of infrastructure investment.
-
•
Designers have a critical role beyond infrastructure, including influencing long-term policy choices that affect environmental and human resilience.
-
•
The Stafford Act incentivizes rebuilding damaged infrastructure to pre-disaster conditions rather than improving resilience, leading to repeated vulnerabilities.
-
•
A humanitarian and equity-based approach in emergency management is emerging as crucial in confronting modern climate and disaster challenges.
-
•
Climate change is shifting the geographic locations and severity of disasters, making inclusive stakeholder engagement essential in planning and response.
-
•
The 21st century emergency management focus must integrate social impact, justice, and equity to repair community trust and build effective, resilient systems.
Notable Quotes
"Every emergency manager has an origin story, mine was the Yellowstone Fire in 1988 when I was seven."
"The 10 am policy extinguished all fires by morning to protect timber but ended thousands of naturally occurring fires, intensifying disasters decades later."
"Disasters are more than the immediate event; they are the legacy of hundreds of years of policy that led to poor outcomes."
"Emergency management is political—not partisan, but political—and that reality has transformed how we work in this field."
"Mitigation doesn’t make the news and isn’t fancy, but it often saves money and lives in the long run."
"We cannot ensure our way out of wildfire after flood; we must embrace the magnificent power of mother nature and work within it."
"Many disaster-prone communities were historically redlined and still bear the brunt due to lack of infrastructure investments."
"The Stafford Act repairs infrastructure to pre-existing conditions, not better, which hampers resilience and meaningful long-term change."
"The 21st century emergency management imperative is human equity—designing for the social and ecological needs of communities."
"Designers can help by asking how today’s policies and choices will impact people and environment decades from now."
Dig deeper—ask the Rosenbot:
















More Videos

"Sharing is actually the end—it’s basically the last step that means you’ve completed your study or analysis."
Etienne FangPower of Insights: Why sharing is better than silos with Uber’s Insights Platform
December 16, 2019

"Becoming a UX researcher is a process that will never end, not a fixed state you reach."
Victor M. GonzalezPracticing Learners and Learning Practitioners
March 10, 2021

"Getting stakeholders involved from the very beginning helps build buy-in and excitement around the research."
Roberta Dombrowski Sam Duong WoloszynskiMaking Research a Team Sport
March 11, 2022

"The FDA-approved agile process is more like a controlled waterfall with strict traceability, especially for Class 3 devices."
Daniel J. RosenbergDigital Medicine Design
September 26, 2019

"Design system is basically an agreement that helps create a sense of consistency and familiarity in all the UIs that you create."
Jaime CreixemsBest Practices when Creating and Maintaining a Design System
June 7, 2023

"We are stuck in the user trap because these platforms are central to being human today."
Tricia WangFrom Users to Shapers of AI: The Future of Research
March 25, 2024

"If we aren't making, we actually have no value at all."
Shahrzad SamadzadehWhat Is My Value? Two Takes and Some Mistakes
January 8, 2024

"VUCA stands for volatility, uncertainty, complexity, and ambiguity."
Jorge ArangoDesign as an Antidote to VUCA
May 9, 2019

"We took thousands of hours of curated content and built a chatbot around it so it’s not garbage in, garbage out."
Louis RosenfeldThe Rosenbot and the Rosenverse: An AMA with Lou Rosenfeld
June 5, 2024