Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Theme 4: Intro
Gold
Monday, January 8, 2024 • Enterprise Experience 2020
Share the love for this talk
Theme 4: Intro
Speakers: Bob Baxley
Link:

Summary

In his talk, Bob Baxley reflects on his 30-year journey in Silicon Valley, coinciding with his birthday. He shares insights on the growth of enterprise user experience design and how design has earned a place at the organizational table, albeit not always comfortably. Drawing from his experiences at design-centric companies like Apple and Pinterest, he emphasizes that being design-led does not mean a company is necessarily led by design principles. Baxley calls for a shift in mindset among leaders to push design thinking across the organization and build effective partnerships internally. He introduces the first theme of the conference, highlighting upcoming talks that offer frameworks for collaboration and case studies that demonstrate practical applications. This event aims to equip attendees with necessary skills to advance their careers, enhance their teams, and ultimately improve society through thoughtful design.

Key Insights

  • Design has gained a seat at the leadership table, though it may not be comfortable.

  • The importance of fostering a design mindset throughout the entire organization.

  • Design-led companies can still lack effective design leadership.

  • Building relationships with internal partners is crucial for design leaders.

  • Skills in collaboration and partnership are essential for improving user experience.

  • The revolution in enterprise user experience design reflects a broader evolution in the tech industry.

  • Transforming the mindset of organizations can lead to better societal outcomes.

  • The intersection of design and business can enhance overall company success.

  • Being intentional about design can influence all areas of a company, not just the design department.

  • The conference aims to blend theory with practical case studies to aid in understanding design collaboration.

Notable Quotes

"That birthday anniversary got me thinking about my three decades here."

"Design led does not need design led."

"Our job as leaders is about transforming the entire company."

"Building relationships with our internal partners may well be the highest leverage aspect of our jobs."

"A society in a world that's designed is better than one that's simply built."

"It’s going to take a lot more than just a bunch of designers to do that."

More Videos

Jacqui Frey

"We are definitely kind of feeling out some phases."

Jacqui Frey

Flow and Superfluidity for Design Orgs

November 7, 2018

Laura Gatewood

"Everyone almost always knew one another's language in small communities historically."

Laura Gatewood Laine Prokay

Beyond Buzzwords: Adding Heart to Effective Slack Communication

September 23, 2024

Johanna Kollmann

"Don't underestimate the skills you already have and how you can teach others."

Johanna Kollmann

Insights-Driven Product Strategy: Get your Research to Count

December 6, 2022

Bria Alexander

"If you feel like there's a lag, we want to know about it."

Bria Alexander

Day 3 Welcome

September 25, 2024

Billy Carlson

"A great design solution for a poorly defined problem is infinitely worse than an average solution applied to a well-defined problem."

Billy Carlson

Ideation tips for Product Managers

December 6, 2022

Catherine Dubut

"Don’t underestimate the power of storytelling in conveying users’ needs to stakeholders."

Catherine Dubut

Bridging Physical and Digital Spaces: Approaches to Retail Service Design

March 18, 2021

Kim Holt

"The V2Mom framework helps us align our personal and company values effectively."

Kim Holt Emma Wylds Pearl Koppenhaver Maisee Xiong

A Salesforce Panel Discussion on Values-Driven DesignOps

September 8, 2022

Adrian Howard

"What's the last bad experience you had with another discipline?"

Adrian Howard

Sturgeon’s Biases

September 25, 2024

Asia Hoe

"Designers can be a little enigmatic and protective of our work."

Asia Hoe

Partnering with Product: A Journey from Junior to Senior Design

November 29, 2023