Live Sensemaking: How might we better metabolize knowledge?
Summary
With three diverse perspectives laid out on the modern research and knowledge management landscape by our Thursday morning speakers, we will collectively take a step back and get practical. Join information architect Dan Brown as he leads us through what he sees as the ties that bind the stories speakers shared around this theme, as well as what the tangible take-aways are when you get back to work on Monday.
More Videos
"We love the naysayers; those grumpy people become some of the most valuable partners once you get their buy-in."
Chris Govias Mai-Ling Garcia Emily LessardPerspectives on Civic Design
September 23, 2021
"You should absolutely participate in Slack—if you're missing that, you're missing a key part of our conference."
Bria AlexanderDay 2 Welcome
September 24, 2024
"Leadership buy-in is critical to champion inclusive design and drive product innovation and culture change."
Gabriela BarnevaOperationalizing Inclusive Design in Service Design
November 20, 2025
"User research is unfortunately largely evaluative. It’s hard to understand how we contribute to problem solving."
Jemma Ahmed Chris GeisonBridge Building across Research Disciplines
August 26, 2021
"Data coupled with user feedback helps product teams develop solutions that maximally improve the user experience and deliver impact."
Ivana NgLevel Up Your Program with ProductOps
January 8, 2024
"We built living components as conversation starters, showing instead of telling."
Nalini P. KotamrajuAn Organizational Story: Salesforce Lightning Design System
June 9, 2016
"From novice to intermediate design fluency offers enormous returns, but going from intermediate to expert is a massive investment with negligible return."
Andrew WebsterScaling Design Capability: How Involved Should You Be?
September 30, 2021
"Could the Civic Design Library offer electronic book checkouts like the Toronto Public Library does?"
Ariel KennanCivic Design in 2022
January 13, 2022
"We call it research goo: regulation, risk, inefficiencies that complicate research in banks."
Christian RohrerResearch Operations at Scale
November 7, 2017