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Welcome to Shift UX 2026
Summary
Lou Rosenfeld and Abby Covert kick off the inaugural Shift UX Conference.
More Videos
"Resistance to adding to their workload is a huge factor why engagement is often low when these programs roll out."
Trisha TerharEmpathizing with the Empowered: Non-Researcher Responses to Democratization
March 10, 2022
"Each hard control button in a car costs between 50 cents and 10 dollars, which adds up to millions in manufacturing costs."
James RamptonThe Basics of Automotive UX & Why Phones Are a Part of That Future
July 25, 2024
"It’s far more helpful to focus on removing bottlenecks and friction points in designers’ workflows than just trying to make them work faster."
Kristin Skinner Kamdyn Moore8 Types of Measures in Design Operations
April 16, 2020
"Time and bandwidth are the eternal enemy of research."
Jane DavisStrategic Shifts and Innovations in User Research: Navigating Challenges and Opportunities
March 11, 2025
"Our design language gives broad ditches on either side of the road with some nuance, but no rigid libraries at first."
Phil GilbertA Consistent Culture of Design
May 14, 2015
"When crabs shed their shells, they're vulnerable, so they gather in safe groups for protection."
Dean BroadleyNot Black Enough to be White
January 8, 2024
"We don’t get direct access to patients, so we rely on clinicians to represent patient needs to us."
Laureen Kattan Julie KimCentering Patients and Clinicians in a Complex Government Ecosystem
November 29, 2023
"Invite support people to scrums or monthly engineering reviews so design can get visibility into common customer issues."
Toby HaugDiscussion
June 9, 2017
"Many leaders didn’t know how to engage with research beyond usability and experimentation."
Mac SmithMeasuring Up: Using Product Research for Organizational Impact
March 12, 2021
