Summary
Right Thing? Designed Right? Built Right? How do you know it’s designed right? The answer: Effective design planning and management. Our session introduces a design planning and management tool and discusses how it can empower enterprise teams with clarity and data at every altitude, so you know you are designing the right thing right. Join us for a behind-the-scenes look at design information management and tooling that will help you execute UX at scale.
Key Insights
-
•
Design information for enterprise products is dispersed across multiple systems like PDFs, Figma files, Slack messages, and Confluence pages, making it hard to find and connect relevant inputs.
-
•
Design teams must operate at different altitudes—from pixel-level UI details to integrated company-wide strategy—each requiring different but connected information.
-
•
Visibility across altitudes and related design inputs is crucial; isolated context leads to suboptimal design decisions and inefficiencies.
-
•
A single source of truth is less effective than a constellation of interconnected information hubs tailored for different types of inputs and stakeholders.
-
•
The missing vital hub in many organizations is a design planning and management (DP&M) tool that manages evolving design deliverables and their relationships.
-
•
Limina uses Airtable as their DP&M tool integrated with Jira for project management and Figma for design, chosen for its flexibility and relational database capabilities.
-
•
All designers share responsibility for maintaining and updating the DP&M system to ensure accurate, current design information available across the team.
-
•
Using DP&M tools reduces context switching, supports data-driven design, helps enforce UX consistency, and reveals gaps in requirements or process coverage.
-
•
DP&M dashboards and multiple views help design leads and teams monitor progress, manage action items, and identify opportunities for alignment and consolidation across products.
-
•
Despite advances, no comprehensive end-to-end design planning and management framework exists yet; teams must currently build flexible in-house solutions to bridge gaps.
Notable Quotes
"Research and insights are only part of the information schema we’re talking about. There’s a vastness of complexity in design information we need at our fingertips."
"Design teams must operate across a range of altitudes, from the big picture down to the pixel, and that scale determines the inputs needed."
"It’s not enough to just see inputs at the altitude you’re working at; you need visibility into the inputs around you for proper context."
"We don’t need a north star. We need a constellation that allows us to see the full picture."
"The design planning and management tool pulls together all necessary design reference material and deliverables, focusing on actively tracked info and their relationships."
"This DP&M tool is not just another knowledge base, it’s a living database that supports managing relationships and parsing information into views tailored to user roles."
"All designers have responsibility to communicate upstream and downstream, sharing their work context and contributing to the DP&M system."
"The DP&M tool has everything designers wish they could see from Jira and Figma, but often can’t because it’s either inappropriate or too hard to keep updated in those tools."
"Dashboards in the DP&M system let design leads visualize all screens, components, templates, and content types in context, identifying inconsistencies or opportunities."
"Planned right and managed right is the key to designing it right, not just designing the right thing and building it right."
Or choose a question:
More Videos
"In a usability session, the biggest challenge is not to talk at the same time the screen reader is talking."
Sam ProulxSUS: A System Unusable for Twenty Percent of the Population
December 9, 2021
"There are lots of little mushroom patches of design sprouting up, but they're disconnected and not sharing."
Michael LandEstablishing Design Operations in Government
February 18, 2021
"VOC wasn’t a replacement for user research, but an enhancer that captured nuggets researchers might miss during discovery."
Shipra KayanHow we Built a VoC (Voice of the Customer) Practice at Upwork from the Ground Up
September 30, 2021
"It’s huge to have a framework so managers and employees speak the same language around skills and growth."
Ian SwinsonDesigning and Driving UX Careers
June 8, 2016
"The chief of staff is the bridge between our executive leadership team and the design ops practitioners."
Isaac HeyveldExpand DesignOps Leadership as a Chief of Staff
September 8, 2022
"Controls like insurance qualifiers and legal agreements were necessary guardrails for this new way of working."
Amy EvansHow to Create Change
September 25, 2024
"We’re powering a 300 plus organization of designers, researchers, program managers, and strategists."
Kate Koch Prateek KalliFlex Your Super Powers: When a Design Ops Team Scales to Power CX
September 30, 2021
"Beliefs are habits of action; they are the rules that guide how we decide to act."
Dave GrayLiminal Thinking: Sense-making for systems in large organizations
May 14, 2015
"You have to push against 200,000 years of human evolution to get researchers to create reusable knowledge."
Matt DuignanAtomizing Research: Trend or Trap
March 30, 2020
