Log in or create a free Rosenverse account to watch this video.
Log in Create free account100s of community videos are available to free members. Conference talks are generally available to Gold members.
Summary
On writing the Lord of the Rings, J.R.R. Tolkien quipped “I wisely started with a map”. In this discussion with Simon Wardley of the Leading Edge Forum, we looked at the subject of maps and topographical intelligence and whether they apply to business. We discussed what is a map, how to build one, and why do they matter, after which we focused on doctrine and core principles of organization—namely why this is no such thing as one size fits all culture, and how to cope with constant change by organizing with maps through pioneers, settlers and town planners.
Key Insights
-
•
Situational awareness is central to effective business strategy but is rarely understood outside military contexts.
-
•
Most corporate strategies resemble random buzzword combinations rather than grounded plans.
-
•
True maps require an anchor, meaning in space, and defined movement to convey situational understanding.
-
•
Stories and frameworks like SWOT lack spatial meaning and lead to poor strategy clarity.
-
•
Mapping business components anchored by customer needs reveals evolutionary stages from genesis to commodity.
-
•
Evolutionary patterns explain why one-size-fits-all methods fail and guide appropriate method selection.
-
•
Economic inertia from prior investments heavily influences the pace and success of strategic change.
-
•
The 'innovate, leverage, commoditize' model drives ecosystems by turning proprietary components into public utilities enabling external innovation.
-
•
Doctrines like transparency and challenging assumptions facilitate better strategy conversations in executive teams.
-
•
Co-creation in mapping strategy is essential; only domain insiders can create meaningful strategy maps effectively.
Notable Quotes
"Very few people in business are able to understand or familiar with the concept of situational awareness unless they served in the military."
"I was literally making up our strategy even though the company was profitable and growing."
"Strategy as a service: you just type in a URL and it will generate a strategy based on nothing whatsoever."
"If I don’t have a map, I can’t see the landscape, I can’t see the patterns impacting it, and I’m left only with purpose and blind action."
"Space has meaning in a map — moving components changes the map's meaning, unlike diagrams where space is arbitrary."
"There is no such thing as one-size-fits-all methods; what works depends on the component’s evolutionary stage."
"The Red Queen effect means you have no choice but to adapt as others evolve faster."
"Political capital is critical; good strategy without support will be crushed in large organizations."
"Only people who work intimately in a space can effectively map that space; outsiders cannot produce useful strategy maps."
"Maps force people to write down and challenge assumptions, improving transparency and strategy robustness."
Or choose a question:
More Videos
"We’ve been over-indexing on the individual and not considering belonging and connectivity enough."
Daniel GloydDesigning Warmth
February 26, 2025
"The core of it is really putting yourself in that other person’s shoes—it’s basic but essential empathy."
Steve Portigal Chris Chapo Kelly Goto Christian RohrerDiscussion
May 13, 2015
"If your priorities are roughly aligned with organizational priorities, you’ll be making good trade-offs."
Harry Max Jim MeyerPrioritization for Leaders (2nd of 3 seminars)
June 27, 2024
"Fast learns, slow remembers. Fast gets all the attention, and slow has all the power."
Brigette MetzlerScaling ResearchOps: Helping Researchers do Their Best Work
March 30, 2020
"Transparency is building respect for what your teammates do."
Jennifer KanyamibwaCreating the Blueprint: Growing and Building Design Teams
November 8, 2018
"Use sticky notes with different colors and shapes to make the session more accessible and fun."
Emilia Åström Jim KalbachUnlock Your Team’s Intelligence with Collaboration Design
June 9, 2022
"Security and great user experience is almost a null set — we need to enlarge that circle."
Christian RohrerInsight Types That Influence Enterprise Decision Makers
May 13, 2015
"Our intercept survey is more reliable than NPS and works well even for illiterate drivers because it uses emojis as response options."
George Zhang Molly StevensUX Research Excellence Framework
March 11, 2021
"Check out our digital swag bag for some awesome offers from our sponsors – it's like free t-shirts and sweaters but digital."
Bria AlexanderOpening Remarks
September 30, 2021