Log in or create a free Rosenverse account to watch this video.
Log in Create free account100s of community videos are available to free members. Conference talks are generally available to Gold members.
Summary
On writing the Lord of the Rings, J.R.R. Tolkien quipped “I wisely started with a map”. In this discussion with Simon Wardley of the Leading Edge Forum, we looked at the subject of maps and topographical intelligence and whether they apply to business. We discussed what is a map, how to build one, and why do they matter, after which we focused on doctrine and core principles of organization—namely why this is no such thing as one size fits all culture, and how to cope with constant change by organizing with maps through pioneers, settlers and town planners.
Key Insights
-
•
Situational awareness is central to effective business strategy but is rarely understood outside military contexts.
-
•
Most corporate strategies resemble random buzzword combinations rather than grounded plans.
-
•
True maps require an anchor, meaning in space, and defined movement to convey situational understanding.
-
•
Stories and frameworks like SWOT lack spatial meaning and lead to poor strategy clarity.
-
•
Mapping business components anchored by customer needs reveals evolutionary stages from genesis to commodity.
-
•
Evolutionary patterns explain why one-size-fits-all methods fail and guide appropriate method selection.
-
•
Economic inertia from prior investments heavily influences the pace and success of strategic change.
-
•
The 'innovate, leverage, commoditize' model drives ecosystems by turning proprietary components into public utilities enabling external innovation.
-
•
Doctrines like transparency and challenging assumptions facilitate better strategy conversations in executive teams.
-
•
Co-creation in mapping strategy is essential; only domain insiders can create meaningful strategy maps effectively.
Notable Quotes
"Very few people in business are able to understand or familiar with the concept of situational awareness unless they served in the military."
"I was literally making up our strategy even though the company was profitable and growing."
"Strategy as a service: you just type in a URL and it will generate a strategy based on nothing whatsoever."
"If I don’t have a map, I can’t see the landscape, I can’t see the patterns impacting it, and I’m left only with purpose and blind action."
"Space has meaning in a map — moving components changes the map's meaning, unlike diagrams where space is arbitrary."
"There is no such thing as one-size-fits-all methods; what works depends on the component’s evolutionary stage."
"The Red Queen effect means you have no choice but to adapt as others evolve faster."
"Political capital is critical; good strategy without support will be crushed in large organizations."
"Only people who work intimately in a space can effectively map that space; outsiders cannot produce useful strategy maps."
"Maps force people to write down and challenge assumptions, improving transparency and strategy robustness."
Dig deeper—ask the Rosenbot:
















More Videos

"People want to get credit and recognition for the work that they’re doing."
Etienne FangPower of Insights: Why sharing is better than silos with Uber’s Insights Platform
December 16, 2019

"Becoming a UX researcher is a process that will never end, not a fixed state you reach."
Victor M. GonzalezPracticing Learners and Learning Practitioners
March 10, 2021

"Collaboration helps you look at problems from different angles, which makes your work more robust and nuanced."
Roberta Dombrowski Sam Duong WoloszynskiMaking Research a Team Sport
March 11, 2022

"About 200,000 digital health products exist, but only 1% of 1% have FDA clearance for accuracy."
Daniel J. RosenbergDigital Medicine Design
September 26, 2019

"If you organize your design system device agnostic, you can update one component with all desktop, mobile, and tablet versions inside."
Jaime CreixemsBest Practices when Creating and Maintaining a Design System
June 7, 2023

"The user identity is a digital construct that commodifies humans for their data."
Tricia WangFrom Users to Shapers of AI: The Future of Research
March 25, 2024

"If the game is chess and you're playing darts, no one is going to think you have any value."
Shahrzad SamadzadehWhat Is My Value? Two Takes and Some Mistakes
January 8, 2024

"MacGuffins are design artifacts that catalyze collaboration and new ways of working rather than being valuable in themselves."
Jorge ArangoDesign as an Antidote to VUCA
May 9, 2019

"Imagine a world where research bots at IBM talk to the Rosen bot to give you better guidance on interpreting research."
Louis RosenfeldThe Rosenbot and the Rosenverse: An AMA with Lou Rosenfeld
June 5, 2024