Summary
Before taking the Continuous Discovery Habits course, we were already experimenting with Design Sprints to solve tough problems and build momentum—but the course gave us the structure and language to reinforce a deeper culture of learning across product and design. In this talk, I’ll share how I used DesignOps thinking to translate a course into company-wide behavior change. Building on our sprint foundation, I introduced new rituals, rhythms, and infrastructure to help teams shift from validation to true discovery—from asking “Will this work?” to “What might we learn?”
















More Videos

"You can be most successful at using new note-taking tools if you bring to the practice a different set of mental models."
Jorge ArangoExploding the Notebook: How to Unlock the Power of Linked Notes (2nd of 3 seminars)
April 19, 2024

"Civic design is challenging because it’s about discovering what kind of changes are needed, not just managing change."
Christian BasonInnovating With People: Unleashing the Potential of Civic Design
December 8, 2021

"You cannot brute force your way into engagement; it just doesn’t happen."
Sofia QuinteroBeyond Tools: The Messy Business of Implementing Research Repositories
March 10, 2022

"You are all very excited about the future of design ops because you are charting the course together."
Alana WashingtonTheme 3 Intro
October 1, 2021

"Engineers didn’t understand why they were building what they were building, and product managers didn’t understand what engineers were building."
Anat Fintzi Rachel MinnicksDelivering at Scale: Making Traction with Resistant Partners
June 9, 2022

"The culture between buyer and user impacts feature adoption and overall satisfaction."
Amy MarquezINVEST: Discussion
June 15, 2018

"Trust your UX team to represent each other when attending different scrum teams’ ceremonies."
Chris HodowanecAgile + User Experience: How to navigate the Agile landscape as an UX Practitioner
November 16, 2022

"When you’re passionate about a topic, you hear the song loudly in your head; the listener just hears clapping."
Janaki KumarInnovate with Purpose
June 14, 2018

"Ethical judgment is the ability to maximize benefits while minimizing harm to the communities we work with."
Sarah Fathallah Alba VillamilBeyond insights: Rethinking the role of researchers as stewards of organizational wisdom
March 13, 2025