Mobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World
Summary
You may be familiar with desktop screen readers like JAWS, and desktop voice control like Dragon Naturally speaking. You might know about WCAG, and popular automated testing tools for your websites. But what about mobile apps? How do accessibility techniques apply on the touch screen? As the entire world moves mobile first, your accessibility strategy needs to adapt. In this talk, we’ll introduce you to some of the changes that managing mobile-first accessibility correctly requires. We’ll cover some of the most popular assistive technologies on mobile, give you tips for automated and manual testing of your mobile apps, warn you of some of the pitfalls to watch for, and help you bring your mobile accessibility strategy to the next level.
Key Insights
-
•
Mobile accessibility features are more mature and better integrated than desktop equivalents.
-
•
Built-in mobile accessibility tools are free and easy to enable, reducing friction for testing and design.
-
•
Mobile’s smaller, streamlined interfaces reduce distractions, aiding users with cognitive disabilities.
-
•
Touchscreen and voice control interfaces on mobile provide more customizable and accessible interaction.
-
•
Mobile devices’ physical affordances, like being handheld, support better usability for people with physical disabilities.
-
•
Mobile platforms have clearer accessibility guidelines and standards, simplifying accessible design.
-
•
Mobile accessibility tools and screen readers are uniform within each OS, unlike the fragmented desktop ecosystem.
-
•
Analytics and crash data on mobile give developers better feedback for improving accessibility.
-
•
Starting accessibility efforts on mobile first makes it easier to transfer learnings and designs to desktop.
-
•
Mobile accessibility supports a growing population of users shifting away from desktop, aligning with broader market trends.
Notable Quotes
"You might be thinking about accessibility backwards; start with mobile first, then extend to desktop."
"Mobile is the first major platform where accessibility features are built in and mature."
"You can just ask Siri to turn on VoiceOver—no installs, no approvals needed, making it easier to test."
"A smaller screen means fewer distractions, making it easier for people with cognitive challenges."
"Mobile interaction with gestures and touch was revolutionary for accessibility."
"Voice control on mobile was developed primarily to support people with disabilities."
"On mobile, there's only one screen reader per platform—no confusion across multiple software versions."
"Desktop requires understanding multiple browsers and assistive tech variants, increasing complexity."
"Mobile provides more detailed analytics that help developers iterate accessibility improvements."
"Accessible mobile designs can be reused on desktop, but desktop-first accessibility is harder to transfer to mobile."
Or choose a question:
More Videos
"Cheryl will connect design thinking approaches to systems thinking, laying down foundational concepts."
Uday GajendarTheme One Intro
June 6, 2023
"It’s how you think about the relationships between people and these artifacts that makes a design system."
Dan DonaldDesign Systems as a Vehicle for Systemic Change
June 1, 2023
"You wanna do rapid research when the feedback or the findings is gonna be focused and impactful."
Feleesha SterlingBuilding a Rapid Research Program
May 18, 2023
"Only 38% of people actually looked at the company review information, even though it was crucial."
Jeff Ephraim Bander Ariane Rahn Philipp ReiterEye Tracking Gamechanger: Why Smartphone Eye Tracking will Revolutionize Your UX Research
March 11, 2022
"No one uses the screen reader with out-of-the-box settings; users customize it to fit their needs."
Sam ProulxUnderstanding Screen Readers on Mobile: How And Why to Learn from Native Users
June 6, 2023
"We need to create an army of design thinkers across the organization who can make better decisions on what to build and how to build it."
Jemma AhmedTheme 2 Intro
January 8, 2024
"The difference between technology and slavery is that slaves are fully aware they are not free."
Raven VealDark Metrics: Illuminating the Negative Impact of Digital Health Design
March 12, 2021
"Research isn’t just about building a great product; it’s about having a great company and stronger internal bonds."
Nicole Wright Ned DwyerDemocratizing Research at HoneyBook
March 9, 2022
"Waging peace with sticky notes is a metaphor for how small design tools can contribute to huge social change."
Jim KalbachPeace is waged with sticky notes: Mapping Real-World Experiences
June 14, 2018