Summary
You may be familiar with desktop screen readers like JAWS, and desktop voice control like Dragon Naturally speaking. You might know about WCAG, and popular automated testing tools for your websites. But what about mobile apps? How do accessibility techniques apply on the touch screen? As the entire world moves mobile first, your accessibility strategy needs to adapt. In this talk, we’ll introduce you to some of the changes that managing mobile-first accessibility correctly requires. We’ll cover some of the most popular assistive technologies on mobile, give you tips for automated and manual testing of your mobile apps, warn you of some of the pitfalls to watch for, and help you bring your mobile accessibility strategy to the next level.
Key Insights
-
•
Mobile accessibility features are more mature and better integrated than desktop equivalents.
-
•
Built-in mobile accessibility tools are free and easy to enable, reducing friction for testing and design.
-
•
Mobile’s smaller, streamlined interfaces reduce distractions, aiding users with cognitive disabilities.
-
•
Touchscreen and voice control interfaces on mobile provide more customizable and accessible interaction.
-
•
Mobile devices’ physical affordances, like being handheld, support better usability for people with physical disabilities.
-
•
Mobile platforms have clearer accessibility guidelines and standards, simplifying accessible design.
-
•
Mobile accessibility tools and screen readers are uniform within each OS, unlike the fragmented desktop ecosystem.
-
•
Analytics and crash data on mobile give developers better feedback for improving accessibility.
-
•
Starting accessibility efforts on mobile first makes it easier to transfer learnings and designs to desktop.
-
•
Mobile accessibility supports a growing population of users shifting away from desktop, aligning with broader market trends.
Notable Quotes
"You might be thinking about accessibility backwards; start with mobile first, then extend to desktop."
"Mobile is the first major platform where accessibility features are built in and mature."
"You can just ask Siri to turn on VoiceOver—no installs, no approvals needed, making it easier to test."
"A smaller screen means fewer distractions, making it easier for people with cognitive challenges."
"Mobile interaction with gestures and touch was revolutionary for accessibility."
"Voice control on mobile was developed primarily to support people with disabilities."
"On mobile, there's only one screen reader per platform—no confusion across multiple software versions."
"Desktop requires understanding multiple browsers and assistive tech variants, increasing complexity."
"Mobile provides more detailed analytics that help developers iterate accessibility improvements."
"Accessible mobile designs can be reused on desktop, but desktop-first accessibility is harder to transfer to mobile."
Or choose a question:
More Videos
"Conscious uncoupling is about identity — how one thinks of oneself defines oneself and how others define you."
Nalini KotamrajuResearch After UX
March 25, 2024
"If you want to go fast, go alone; if you want to go far, go together."
Dean BroadleyNot Black Enough to be White
January 8, 2024
"I appreciate your allyship when I'm in the room, but I appreciate it more when I'm not in the room."
Denise Jacobs Nancy Douyon Renee Reid Lisa WelchmanInteractive Keynote: Social Change by Design
January 8, 2024
"Design thinking helped us empathize, define problems, co-create ideas, and then test them like products."
Kim Fellman CohenMeasuring the Designer Experience
October 23, 2019
"Power is the ability to change another person’s reality."
George AyeThat Quiet Little Voice: When Design and Ethics Collide
November 16, 2022
"Short-term pairings with different design people help bring back contributions into the central system."
Nathan CurtisBeyond the Toolkit: Spreading a System Across People & Products
June 9, 2016
"Our researchers talk regularly to the CEO and are closely involved in product decisions, making research highly impactful here."
Greg PetroffThe Compass Mission
March 10, 2021
"Traditional design thinking and human-centered design rarely take localized nuances and global trends into account."
Chloe Amos-EdkinsA Cultural Approach: Research in the Context of Glocalisation
March 27, 2023
"We are not collecting vanity analytics, the data is doing real work on informing design."
Mackenzie Cockram Sara Branco Cunha Ian FranklinIntegrating Qualitative and Quantitative Research from Discovery to Live
December 16, 2022
