Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Mobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World
Gold
Thursday, September 8, 2022 • DesignOps Summit 2022
Share the love for this talk
Mobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World
Speakers: Sam Proulx
Link:

Summary

You may be familiar with desktop screen readers like JAWS, and desktop voice control like Dragon Naturally speaking. You might know about WCAG, and popular automated testing tools for your websites. But what about mobile apps? How do accessibility techniques apply on the touch screen? As the entire world moves mobile first, your accessibility strategy needs to adapt. In this talk, we’ll introduce you to some of the changes that managing mobile-first accessibility correctly requires. We’ll cover some of the most popular assistive technologies on mobile, give you tips for automated and manual testing of your mobile apps, warn you of some of the pitfalls to watch for, and help you bring your mobile accessibility strategy to the next level.

Key Insights

  • Mobile accessibility features are more mature and better integrated than desktop equivalents.

  • Built-in mobile accessibility tools are free and easy to enable, reducing friction for testing and design.

  • Mobile’s smaller, streamlined interfaces reduce distractions, aiding users with cognitive disabilities.

  • Touchscreen and voice control interfaces on mobile provide more customizable and accessible interaction.

  • Mobile devices’ physical affordances, like being handheld, support better usability for people with physical disabilities.

  • Mobile platforms have clearer accessibility guidelines and standards, simplifying accessible design.

  • Mobile accessibility tools and screen readers are uniform within each OS, unlike the fragmented desktop ecosystem.

  • Analytics and crash data on mobile give developers better feedback for improving accessibility.

  • Starting accessibility efforts on mobile first makes it easier to transfer learnings and designs to desktop.

  • Mobile accessibility supports a growing population of users shifting away from desktop, aligning with broader market trends.

Notable Quotes

"You might be thinking about accessibility backwards; start with mobile first, then extend to desktop."

"Mobile is the first major platform where accessibility features are built in and mature."

"You can just ask Siri to turn on VoiceOver—no installs, no approvals needed, making it easier to test."

"A smaller screen means fewer distractions, making it easier for people with cognitive challenges."

"Mobile interaction with gestures and touch was revolutionary for accessibility."

"Voice control on mobile was developed primarily to support people with disabilities."

"On mobile, there's only one screen reader per platform—no confusion across multiple software versions."

"Desktop requires understanding multiple browsers and assistive tech variants, increasing complexity."

"Mobile provides more detailed analytics that help developers iterate accessibility improvements."

"Accessible mobile designs can be reused on desktop, but desktop-first accessibility is harder to transfer to mobile."

Ask the Rosenbot
Andrea Gallagher
The Problem Space
2019 • Advancing Research Community
Denise Jacobs
Interactive Keynote: Social Change by Design
2024 • Enterprise Experience 2020
Gold
Dave Malouf
Panel: Design Systems and Documentation
2017 • DesignOps Summit 2017
Gold
Andy Warr
Under My (Research) Umbrella: The Benefits and Challenges of Building a Unified Insights Function
2024 • Advancing Research 2024
Gold
Christian Crumlish
Afternoon Insights Panel
2022 • Design in Product 2022
Gold
Alla Weinberg
How to Build and Scale Team Safety
2024 • DesignOps Summit 2020
Gold
Raven Veal
Dark Metrics: Illuminating the Negative Impact of Digital Health Design
2021 • Advancing Research 2021
Gold
Smitha Papolu
Theme 3 Discussion
2019 • Enterprise Experience 2019
Gold
Jackie Velasquez-Ross
Talent Acquisition and Our Responsibility
2020 • DesignOps Community
Erin Weigel
Real-world lessons to improve your conversion rates
2024 • Rosenfeld Community
Maish Nichani
Sparking a Service Excellence Mindset at a Government Agency
2021 • Civic Design 2021
Gold
Joerg Beringer
Scaling User Research with AI: Continuous Discovery of User Needs in Minutes
2025 • DesignOps Summit 2025
Conference
Megan Blocker
Positioning insight: Structuring teams, roles and careers for a changing research landscape
2025 • Advancing Research 2025
Gold
Elana Chapman
Getting started with accessibility research
2025 • Rosenfeld Community
Megan Nipe
Human-Centered Design for Engagement: Maturing from Newsletterville to Personalized, One-to-One Messaging
2021 • Civic Design 2021
Gold
Prayag Narula
How to Empower Your Designers to Do Good Research – And Why You Want To
2022 • Design at Scale 2022
Gold

More Videos

Sam Proulx

"Consistency means the same interactions always do the same things; buttons are in the same place, and flows don’t change suddenly."

Sam Proulx

Online Shopping: Designing an Accessible Experience

November 29, 2023

Max Gadney

"I always see interviews as a two-way conversation where I’m interviewing them as much as they’re interviewing me."

Max Gadney Andrea Petrucci Joshua Stehr Hannah Wickes

Assessing UX jobs for impact in climate

August 14, 2024

Shipra Kayan

"When I’m inspired in a meeting, I sometimes have a concerned look because I’m deeply focused, not unhappy."

Shipra Kayan Tess Dixon

How Tess Dixon Facilitates Team Engagement and Collaboration at Condé Nast Using Miro 

October 1, 2021

Bob Baxley

"We recommend pausing the focus on NPS score to coach behaviors that drive long-term customer relationships."

Bob Baxley Sara Asche Anderson Sharon Bautista Frank Duran Jamie Kaspszak Abbey Smalley Sylas Souza

Theme 4: Discussion

January 8, 2024

Janaki Kumar

"There is still so much work to be done: from dealing with climate change, protecting wildlife, rebuilding infrastructure, feeding the world, ending disease."

Janaki Kumar

Innovate with Purpose

June 14, 2018

Lona Moore

"Scaling design in an enterprise is like having more feet in the car — it gets you there faster."

Lona Moore

Scaling Design Beyond Designers

June 11, 2021

Giff Constable

"Finance is the common language that all domains can speak, especially critical if you want a seat at the executive table."

Giff Constable

Financial fluency for product leaders: AMA with Giff Constable

April 11, 2024

Meghan Hellstern

"How might we empower communities to initiate, lead, and design solutions that impact them directly?"

Meghan Hellstern Joanne Dong

The Next 100 Years of Civic Design: How Might We Better Rise to Meet the Challenges of Today and Tomorrow?

December 10, 2021

Sarah Barrett

"You can’t just eyeball results and call it good; AI applications are expensive and complex and require systematic evaluation."

Sarah Barrett

AI in Real Life: Using LLMs to Turbocharge Microsoft Learn

February 13, 2025