Day 1 Using AI in UX with Impact
This video is featured in the Designing with AI 2025 playlist.
Summary
With the constant influx of new AI models and tools, it can be hard to distinguish hype from true value. Learn from experienced design practitioners where AI has delivered on its promises, where it hasn’t, and the processes they’re using to leverage AI to its full potential.
Key Insights
-
•
Designers have faced ongoing layoffs through 2025 even as AI tools proliferate.
-
•
The past year saw a shift from experimental AI use to validating dozens of AI design tools across the process.
-
•
AI can increase efficiency and unlock new capabilities but may devalue or dehumanize design work.
-
•
Human-centered design is questioned when AI can generate designs without human insight.
-
•
Many AI UX 'authorities' promoted tools and courses without direct practical involvement.
-
•
Real-world company practitioners, not marketers or consultants, provide the most valuable AI-UX case studies.
-
•
Speakers like Erica Flowers focus on organizational-wide AI adoption and opportunity identification.
-
•
Patrick Boer explores user and community research requirements when integrating AI.
-
•
RS Kin investigates how AI changes the nature of design materials and adaptive responses.
-
•
Oveta Sampson emphasizes adapting design processes to remain human-centered despite AI acceleration.
Notable Quotes
"It’s been a really challenging year for the design profession with layoffs continuing in 2025."
"At last year’s conference, we were still scrambling to figure out where AI might be useful in our work."
"Now a year later, the landscape is completely different with dozens of new AI design tools for all stages."
"It’s a love-hate relationship with AI because it can make us more efficient but also devalue our work."
"If you don’t need a designer to create designs, what happens to designers?"
"Are you really practicing human-centered design if you stop designing around insights from real humans?"
"It can seem like all the AI UX authorities are trying to sell you something without real skin in the game."
"Today’s speakers come from real world companies facing real consequences for their choices about AI."
"Where in your design process is your biggest opportunity for AI adoption?"
"Let’s all advocate for AI products and processes that keep the human at the center."
Or choose a question:
More Videos
"You might know us from the 70 or so UX and product design books we've published over the past two decades."
Louis RosenfeldAbout the Rosenverse
March 15, 2026
"Simplicity is the foundation of all complicated systems that work."
Daniel OrbachZero to One: Co-Creating Operating Models with your Team
September 23, 2024
"Our hypothesis was we could create better product faster with more eyes looking at the problem, not just product."
Iain McMaster IHan ChengDesign and Product: from Frenemy to Harmony
November 29, 2023
"Having a dedicated staff member created a point of contact for all things early childhood in the city government."
Sarah AuslanderIncremental Steps to Drive Radical Innovation in Policy Design
November 18, 2022
"The organization’s website structure often mirrors its internal organizational structure and decision-making."
Sheryl Cababa Alexis OhThinking in systems to address climate with Sheryl Cababa
June 12, 2024
"Managers with more burnout score 34 points lower on feeling safe to speak up than those with none."
Alla WeinbergPeople Are Sick of Change: Psychological Safety is the Cure
July 20, 2023
"There is actually no law for private entities in the US that mandates web accessibility."
Megan Clegg Michael Haggerty-Villa Alexis MorinSpace for Everyone: Reframing Accessibility Through a Wider Lens
June 10, 2021
"The marketplace is going to decide if it’s close enough in cost-benefit tradeoff."
Daniel J. RosenbergDesigning with and for Artificial Intelligence
August 11, 2022
"We need more than just designers to transform society; it requires a broader mindset shift."
Bob BaxleyTheme 4: Intro
January 8, 2024