Summary
Tired of juggling a dozen different tools? Join us for a live conversation about the rising trend of tool consolidation in DesignOps, led by Great Question CEO Ned Dwyer. He'll be joined by Jadyn Aguilar, Head of Design Operations and UX Research at Gusto, to discuss the benefits, challenges, and opportunities of tool consolidation in DesignOps. If you're part of a team aiming to streamline workflows and reduce overhead, this session is a must. You’ll walk away with practical insights and advice for consolidating your own toolstack.
Key Insights
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Tool consolidation can significantly enhance workflow efficiency and collaboration among teams.
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A thorough evaluation of existing tools and processes is crucial before deciding to consolidate.
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Empathy and open communication with IT and procurement teams are essential for successful change management.
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Customer-centricity should guide decisions regarding tool use and consolidation.
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Documenting trade-offs and potential impacts is key to gaining buy-in from stakeholders.”
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Fewer tools reduce licensing costs and training requirements, streamlining onboarding processes.
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Conducting regular surveys helps gauge team satisfaction and identify areas for improvement.
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Building trust with customers through consistent communication improves participant experience.
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Taking a phased approach to consolidation can mitigate chaos and resistance among teams.
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Narrative-driven presentations can effectively communicate the value of new tools to procurement and leadership.
Notable Quotes
"I'm a bit of a fanboy of Gusto."
"We want to achieve the same thing: quality insights and proximity to our customers."
"It's really important for us to think holistically about the impact of our tool decisions."
"We want to make sure we are driving really clear solutions for our customers."
"If we waited for perfection, we would never write a word."
"We are consistently working together to improve how we collaborate."
"The space that was opened for conversation and collaboration was key."
"It's important to highlight the problem I'm trying to solve with stakeholders."
"We're seeking optimization, not perfection in our tool consolidation journey."
"The impact of reduced context switching is significant in resource management."
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