Jon Fukuda

" Different ops functions have different incentives; aligning those incentives could make leaps and bounds in collaboration. "

" Innovation isn’t just a buzzword in design ops; it’s at the core of how we shape the future of the design practice. "

" Getting people who don’t communicate well to at least work together on a single thing is the first step to innovating together. "

" If design ops only serves designers, it risks silos; instead it must apply design thinking across R&D and product teams - Patrizia. "

" Minimum lovable product is a better focus than minimum viable product in design ops to deliver meaningful impact early. "

" Design teams face challenges because inputs live in PDFs, Figma files, Slack messages, spreadsheets, and more. "

" AI can serve as a conversational broker, helping non-designers interact naturally with design systems. "

" Define who you are and who you need to become. Lean into the change because for better or for worse, design ops is changing. "

" The art of storytelling is the ability to talk about difficult subjects in a way that leaves people feeling good. "

" We don’t need a north star. We need a constellation that allows us to see the full picture. "

" Your strengths, even if perceived as weaknesses, can be your superpower. "

" There’s a journey in growing successful design ops practice and practitioners that we’ll hear from in this theme. "

" There’s a lot of work to do aligning design systems so designers, engineers, and business analysts speak the same language. "