Jon Fukuda

" The closer we worked with product ops, the better we enabled our own design and business goals. "

" How does design really impact the business? It’s crucial that we have those answers. "

" We’re lucky if we solve a single thing; everything else has to be parking lot. "

" Design ops is not execution or tactical, it’s a leadership role that brings design thinking to the whole organization - Patrizia. "

" Without real business world experience, most leaders struggle with the overwhelming amount of demands placed on them. "

" Fostering a culture of use and leadership is essential to make these tools part of daily rituals. "

" AI is a great automated assist, but it is not yet an insight generator like we hope for in UX research. "

" The only real constant over the years isn't design ops. It's change. "

" Change is the reason we keep paying attention to stories; without it, there is no story. "

" It’s not enough to just see inputs at the altitude you’re working at; you need visibility into the inputs around you for proper context. "

" Make a business case for yourself by bragging about your capabilities and making them applicable. "

" He focused on enhancing the eggness of the egg by enhancing the chickens of the chicken. "

" DesignOps needs to work more horizontally to bridge silos between product, marketing, engineering, and research. "