Jon Fukuda

" Often tooling is a vacuum particularly around insights repositories—everyone wants it or no one wants it. "

" How does design really impact the business? It’s crucial that we have those answers. "

" Each team should talk about their core values like integrity, accountability, and respect to work together with the same mindset. "

" Design ops is not execution or tactical, it’s a leadership role that brings design thinking to the whole organization - Patrizia. "

" AI won't replace design ops roles because we are building for real human needs requiring empathy and human creativity. "

" We don’t need a north star, we need a constellation that allows us to see the full picture. "

" Think of AI more like a junior associate, a really powerful one, not a replacement. "

" The only real constant over the years isn't design ops. It's change. "

" You can be right without making others wrong by telling a story that respects their worldview. "

" Dashboards in the DP&M system let design leads visualize all screens, components, templates, and content types in context, identifying inconsistencies or opportunities. "

" Make a business case for yourself by bragging about your capabilities and making them applicable. "

" Growing a team of design ops managers that can fire on all these cylinders all at once. "

" DesignOps has an obligation to bring positivity back into design practice. "