Jon Fukuda

" The closer we worked with product ops, the better we enabled our own design and business goals. "

" Innovation isn’t just a buzzword in design ops; it’s at the core of how we shape the future of the design practice. "

" Each team should talk about their core values like integrity, accountability, and respect to work together with the same mindset. "

" Design ops is like when everything's working well, nobody notices it; when things break down, everyone misses it - Theresa citing Camden Moore. "

" Creativity and structure go hand in hand, like learning notes and then improvising jazz in music. "

" The missing hub is the design planning and management tool. "

" We haven’t put any client data into generative AI — just information about our own organization and processes. "

" Technology is reigning AI down on us across all industries, threatening our creativity and productivity. "

" Design ops is a change leadership function because you have to influence people you often have no formal authority over. "

" The design planning and management tool pulls together all necessary design reference material and deliverables, focusing on actively tracked info and their relationships. "

" It’s not just about design; build relationships with HR, product management, sales, and more. "

" Design ops dives deep into a broad spectrum of skills: team dynamics, cross-functional collaboration, learning and development, and more. "

" DesignOps has an obligation to bring positivity back into design practice. "