Jon Fukuda

"Innovation is always met with resistance."

"There's always that rhythm and tempo from the organization to the people using whatever innovation is going to be."

"Design operations are about amplifying design’s value to the whole organization, not just the design team."

"Design ops can ensure that our business doesn't fail by understanding value delivery and managing resources effectively."

"Right now, AI is a great automated assist; it is not yet an insight generator."

"Through the DP&M tool, you can ensure you're taking the most informed approach."

"There's opportunity in change for everyone; it takes vision, leadership, and comfort with uncertainty."

"You won't connect unless you're connected."

"We don't need a north star, we need a constellation."

"Don’t be afraid to connect with HR or other departments for change management."

"If we strive for nobility and sacredness in our given vocations, the world will rise to meet us."

"Design operations needs to bridge horizontal communication across teams."