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Summary
Against increasing automation and instrumentation, community curator Uday Gajendar argues we will see the rise of what he calls meta-design, whose aspects are strategic, humanistic, and — dare we say — philosophic. It’s about designing the conditions for good design to thrive, for the long term, with a sense for continuity of value. So, how does someone operationalize behaviors and spiritualize values into an organization’s ethos? This talk offers complementary models to shape and own dialogues around meta-design with cross-functional peers, based upon Uday's own leadership experiences. The first model is grounded on what Uday calls “vectors of influence” while the second model is focused on "scopes of craft." This talk’s goal is to inspire and equip designers to lead what’s next for our profession, or at least the beginnings of it!
Key Insights
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Meta design focuses on creating conditions that allow good design to thrive, rather than just producing design artifacts.
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There are three kinds of craft essential to meta design: tradecraft (making), stagecraft (facilitating alignment), and statecraft (organizational diplomacy).
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Designers must develop influence across four vectors: vision, strategy, process, and culture to be effective.
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Agile methodologies often fragment design work, making it harder to maintain a holistic user experience.
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The mechanization and routinization of UX design risks suppressing its poetic, humanistic, and aspirational qualities.
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Meta design involves strategic foresight—thinking beyond short-term metrics and sprint cycles to long-term impact.
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Creative provocation is a tool to challenge assumptions and open dialogue for fresh ideas in teams.
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Reflection-in-action encourages awareness of side effects and inclusivity, especially regarding underrepresented user groups.
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Intellectual humanism in design emphasizes focusing on human values like trust, dignity, and hope in products and services.
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There is a blurry and evolving boundary between UX design and product management roles, especially at senior strategic levels.
Notable Quotes
"Enterprises are places where one hand doesn’t know what the other hand is doing and sometimes despises it."
"Are we feeling trapped in this thing called UX design, limited by mechanized processes like agile?"
"Meta design is about designing the conditions for design itself to happen well."
"Tradecraft is the making stuff, stagecraft is a kind of cross-functional therapy, and statecraft is organizational diplomacy."
"Influence is the real goal as a designer—over people, processes, and culture."
"Agile as trauma is a useful essay to understand how agile can harm design practices."
"The poetic and humanistic aspects of design are getting squeezed out by prescriptive delivery models."
"Creative provocation isn’t about building those crazy ideas but opening space for questioning assumptions."
"Design has to incorporate intellectual humanism—remembering we’re designing for people, with people."
"To do this work, you can’t do it with a JIRA ticket."
Or choose a question:
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