Summary
The final day of the conference focuses on strategies, tools, and design approaches that meld digital and public worlds in our daily lives. Presenters discuss how physical public spaces can serve as essential design materials, with examples spanning transportation, education, childcare, and social services. The day begins with a session on using future artifacts to envision transformative changes, followed by a reflective synthesis from experienced designers. Amara Spence's closing keynote emphasizes designing for Liberation, encouraging the audience to utilize their imaginations in creating desired futures.
Key Insights
-
•
Designers should leverage public spaces as materials for service design.
-
•
Artifacts from the future can enhance our vision for change.
-
•
The interaction between digital and physical realms is key for modern design strategy.
-
•
Collaboration among designers can lead to enriched insights and reflections.
-
•
Reflective practice is essential for synthesizing ideas and experiences from the conference.
Notable Quotes
"Good morning and welcome to the final day of the conference."
"You'll hear from our speakers about the varied strategies and design approaches they're employing."
"Today is about designing services that span the blurred lines between our digital and public worlds."
"This session opens with an exploration of how using artifacts from the future can help us envision change."
"We're excited to have a special closing keynote from Amara Spence about designing for Liberation."















More Videos

"Leadership is best when people barely know she exists."
John MaedaMaking Sense of Enterprise UX
June 9, 2016

"Demographics don’t cause thinking; they can exacerbate discrimination, but for everything else, they've lost context."
Indi YoungThinking styles: Mend hidden cracks in your market
January 8, 2025

"Data should be presented in ways that empower users to make immediate decisions."
Chris ChapoData Science and Design: A Tale of Two Tribes
May 13, 2015

"The creation of trust leads to better communication tools."
Elizabeth ChurchillExploring Cadence: You, Your Team, and Your Enterprise
June 8, 2017

"We have to make sure that we are being mindful and inclusive."
Rusha SopariwalaRemote, Together: Craft and Collaboration Across Disciplines, Borders, Time Zones, and a Design Org of 170+
June 9, 2022

"The most common way people give up their power is by thinking they don't have any."
George AyeThat Quiet Little Voice: When Design and Ethics Collide
November 16, 2022

"I learned that being in the red for one person was crying and for another, it was complete silence."
Ariba JahanTeam Resiliency Through a Pandemic
January 8, 2024

"Burnout is real; recognizing when people fade is key to managing it."
Julie Gitlin Esther RaiceDesign as an Agent of Digital Transformation at JPMC
June 9, 2021

"We can decide how to improve the trust of our users based on the way we are transparent with them."
Matteo GrattonCan Data and Ethics Live Together?
October 1, 2021