Summary
The final day of the conference focuses on strategies, tools, and design approaches that meld digital and public worlds in our daily lives. Presenters discuss how physical public spaces can serve as essential design materials, with examples spanning transportation, education, childcare, and social services. The day begins with a session on using future artifacts to envision transformative changes, followed by a reflective synthesis from experienced designers. Amara Spence's closing keynote emphasizes designing for Liberation, encouraging the audience to utilize their imaginations in creating desired futures.
Key Insights
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Designers should leverage public spaces as materials for service design.
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Artifacts from the future can enhance our vision for change.
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The interaction between digital and physical realms is key for modern design strategy.
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Collaboration among designers can lead to enriched insights and reflections.
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Reflective practice is essential for synthesizing ideas and experiences from the conference.
Notable Quotes
"Good morning and welcome to the final day of the conference."
"You'll hear from our speakers about the varied strategies and design approaches they're employing."
"Today is about designing services that span the blurred lines between our digital and public worlds."
"This session opens with an exploration of how using artifacts from the future can help us envision change."
"We're excited to have a special closing keynote from Amara Spence about designing for Liberation."
More Videos
"Don't try to solve for the system, try to understand the request."
Jacqui FreyFlow and Superfluidity for Design Orgs
November 7, 2018
"The words we use should enable clear paths of understanding so recipients know their role."
Laura Gatewood Laine ProkayBeyond Buzzwords: Adding Heart to Effective Slack Communication
September 23, 2024
"When insights are communicated poorly, they lose value."
Johanna KollmannInsights-Driven Product Strategy: Get your Research to Count
December 6, 2022
"This conference could not happen without our sponsors."
Bria AlexanderDay 3 Welcome
September 25, 2024
"If you have really good ideation techniques built into your design process, you can save a lot of time later on and a lot of headaches."
Billy CarlsonIdeation tips for Product Managers
December 6, 2022
"It’s crucial to bridge connections between different teams to avoid siloed insights and foster collaboration."
Catherine DubutBridging Physical and Digital Spaces: Approaches to Retail Service Design
March 18, 2021
"Always remember the power of your values in times of doubt and change."
Kim Holt Emma Wylds Pearl Koppenhaver Maisee XiongA Salesforce Panel Discussion on Values-Driven DesignOps
September 8, 2022
"If I look around me in a community, some folk are going to be awesome and some are going to be less."
Adrian HowardSturgeon’s Biases
September 25, 2024
"I learned that design is a spoke on a wheel and that I had to stick to the brief, obey the chain of command and deliver polished pixel perfect designs."
Asia HoePartnering with Product: A Journey from Junior to Senior Design
November 29, 2023
