Sarah Brooks
Human Interface Design, Apple
Sarah Brooks is a design leader and intrapreneur who uses mixed-methods research and service design approaches to help teams and organizations reach better outcomes. She has worked across enterprise, federal, non-profit, start-up, and hybrid organizations. Sarah is an IBM Distinguished Designer, Strategic Foresight, where she is researching and creating a practice in foresight and design for teams across IBM’s software, infrastructure, and consulting businesses. Most recently, she served as Chief Design Officer, U.S. Department of Veterans Affairs where she was co-founder of the Veterans Experience Office, to improve service delivery to America’s Veterans. Previously, she led a Design for Social Innovation practice at Hot Studio in San Francisco, CA. She is also a writer, artist, and co-curator of the Rosenfeld Media Civic Design Conference. Learn more and get in touch at sarahbbrooks.com.
Rosenverse talks by Sarah:
" Transportation, education, child care, and social services are key areas for these design approaches. "
Theme Three Intro
November 18, 2022
" The future of civic design will be localized, designed for and by communities rather than dictated top-down. "
Reflect and Chart Forward
December 10, 2021
" We began exploring the state of civic design across local, state, provincial, and national levels. "
Theme 3 Intro
December 10, 2021
" We need to push back when we see the concrete boat coming, but it’s really hard to know how. "
Fireside chat with Sarah Brooks and Jen Pahlka
October 21, 2021
" You need support from the top down and from grassroots; those two have to meet in the middle to make change happen. "
Scaling Impact with Service Design
March 25, 2021