Sarah Brooks
Human Interface Design, Apple
Sarah Brooks is a design leader and intrapreneur who uses mixed-methods research and service design approaches to help teams and organizations reach better outcomes. She has worked across enterprise, federal, non-profit, start-up, and hybrid organizations. Sarah is an IBM Distinguished Designer, Strategic Foresight, where she is researching and creating a practice in foresight and design for teams across IBM’s software, infrastructure, and consulting businesses. Most recently, she served as Chief Design Officer, U.S. Department of Veterans Affairs where she was co-founder of the Veterans Experience Office, to improve service delivery to America’s Veterans. Previously, she led a Design for Social Innovation practice at Hot Studio in San Francisco, CA. She is also a writer, artist, and co-curator of the Rosenfeld Media Civic Design Conference. Learn more and get in touch at sarahbbrooks.com.
Rosenverse talks by Sarah:

" Physical public spaces themselves become a design material to work with. "
Theme Three Intro
November 18, 2022

" Designers must do the internal work of self-awareness and reflection before shifting power to communities. "
Reflect and Chart Forward
December 10, 2021

" We began exploring the state of civic design across local, state, provincial, and national levels. "
Theme 3 Intro
December 10, 2021

" I was largely wrong about how we thought technology and design would just implement policy. "
Fireside chat with Sarah Brooks and Jen Pahlka
October 21, 2021

" If people just got in the room and I did nothing except take a seat, everything would be fine. "
Scaling Impact with Service Design
March 25, 2021