Sarah Brooks
Human Interface Design, Apple
Sarah Brooks is a design leader and intrapreneur who uses mixed-methods research and service design approaches to help teams and organizations reach better outcomes. She has worked across enterprise, federal, non-profit, start-up, and hybrid organizations. Sarah is an IBM Distinguished Designer, Strategic Foresight, where she is researching and creating a practice in foresight and design for teams across IBM’s software, infrastructure, and consulting businesses. Most recently, she served as Chief Design Officer, U.S. Department of Veterans Affairs where she was co-founder of the Veterans Experience Office, to improve service delivery to America’s Veterans. Previously, she led a Design for Social Innovation practice at Hot Studio in San Francisco, CA. She is also a writer, artist, and co-curator of the Rosenfeld Media Civic Design Conference. Learn more and get in touch at sarahbbrooks.com.
Rosenverse talks by Sarah:
" Designing services increasingly span these blurred lines between our digital and public worlds. "
Theme Three Intro
November 18, 2022
" How do we know how to evaluate radical participatory design? Has there been a sustained shift in power? "
Reflect and Chart Forward
December 10, 2021
" We can’t predict the future, but we can learn how to think about the future systematically. "
Theme 3 Intro
December 10, 2021
" Community and ‘the phone a friend’ are what get you through the hardest parts of working in government. "
Fireside chat with Sarah Brooks and Jen Pahlka
October 21, 2021
" Qualitative data is data. It’s okay to be informal and human when designing complex systems. "
Scaling Impact with Service Design
March 25, 2021
