Sarah Brooks
Human Interface Design, Apple
Sarah Brooks is a design leader and intrapreneur who uses mixed-methods research and service design approaches to help teams and organizations reach better outcomes. She has worked across enterprise, federal, non-profit, start-up, and hybrid organizations. Sarah is an IBM Distinguished Designer, Strategic Foresight, where she is researching and creating a practice in foresight and design for teams across IBM’s software, infrastructure, and consulting businesses. Most recently, she served as Chief Design Officer, U.S. Department of Veterans Affairs where she was co-founder of the Veterans Experience Office, to improve service delivery to America’s Veterans. Previously, she led a Design for Social Innovation practice at Hot Studio in San Francisco, CA. She is also a writer, artist, and co-curator of the Rosenfeld Media Civic Design Conference. Learn more and get in touch at sarahbbrooks.com.
Rosenverse talks by Sarah:
" We use artifacts from the future to help us envision and live in the changes we hope to see. "
Theme Three Intro
November 18, 2022
" We need to slow down decision-making processes so that ethics and systems thinking scale with project scope. "
Reflect and Chart Forward
December 10, 2021
" We’re going to explore trauma responsive design, radical participatory design, and ethical technologies. "
Theme 3 Intro
December 10, 2021
" I was largely wrong about how we thought technology and design would just implement policy. "
Fireside chat with Sarah Brooks and Jen Pahlka
October 21, 2021
" At the VA we explored how veterans understood or didn’t understand the services they were eligible for and uncovered many blockers. "
Scaling Impact with Service Design
March 25, 2021
