Reimagining Design: Unlocking Strategic Innovation
Summary
Kevin will share the ambitions behind his first book, Reimagining Design: Unlocking Strategic Innovation (The MIT Press). The writing journey unpacked a series of unique multidisciplinary leaps across his lived personal and professional experience. For anyone curious about a wide range of things, Kevin offers a story of how he made his curiosities work for him and create value for others. Kevin will share visual anecdotes that illustrate how design changed his life, and how he observed design transforming organizations as well. Kevin's arguments crack through the glass ceiling of ambiguity that multidisciplinary teams may face when it comes to understanding design against newly emerging realities. Diversity, equity and inclusion (DEI) serves as an important underpinning in Kevin's story as a Black man who's experienced exclusion. He'll introduce us to the leadership tact necessary to set a new tone to ensure our future design & innovation teams actually mirror the composition, needs and values that exist within an increasingly connected world.
Key Insights
-
•
Kevin’s multidisciplinary career blending engineering, business, and creative design drives his unique approach to strategic innovation.
-
•
Personal lived experiences, including family history with racial violence, deeply influence Kevin’s perspective on diversity and inclusion in design.
-
•
Leadership styles range from gatekeeping, which enforces compliance, to servant leadership that empowers teams and fosters innovation.
-
•
Servant leadership encourages risk-taking by balancing a portfolio of bets and embracing failure as a learning tool.
-
•
Diversity and inclusion should move beyond cultural fit to actively seek people who challenge and push methodologies.
-
•
Creating space and bandwidth for designers and teams to collaborate and do deep creative work is critical for innovation.
-
•
Multidisciplinary innovation studios, including client embeds, can successfully incubate and spin off new business ventures.
-
•
The popular Venn diagram of design, business, and technology is insufficient without unpacking broader societal, regulatory, and ecological trends.
-
•
Executives increasingly demand integrated innovation partners, not just consultants whispering advice.
-
•
Measuring success with specific, measurable, action-oriented, relevant, and time-bound (SMART) goals improves clarity and drives progress.
Notable Quotes
"Everything is the way it is by design."
"No matter the spaces that we navigate, who’s at the table absolutely matters."
"The dominant frame became the personal narrative to contain the perspectives I wanted to serve up."
"I had to go back to school to solidify my creative foundation while not abandoning business and tech."
"We invited BCG’s clients to live with us in multidisciplinary innovation studios for 12 to 18 months."
"The four superpowers of design include giving experts breathing room to do the deep work necessary to bring substance."
"Servant leadership means divvying up the work and giving team members runway to lead parts of the vision."
"Gatekeepers expect compliance, whereas servant leaders want to make the vision smarter with the team."
"I can’t tell you how many times recruiters ask, can I have a beer with this person, instead of focusing on true inclusion."
"We’re serving a hyper-connected, multifaceted, intersectional world, and even the planet is a stakeholder."
Or choose a question:
More Videos
"Design review is a time to get comfortable feeling vulnerable and stay curious and open. - Kelly"
Erika Kincaid Brenna Heaps Jessica TsukimuraConnecting the Dots: How to Foster Collaboration and Build a Strong Design Review Culture
June 8, 2022
"More features and functions do not equal a better product."
Catherine CourageThe Enterprise UX Journey: Lessons From the Voyage & The Opportunity Ahead
May 13, 2015
"If the game is chess and you're playing darts, no one is going to think you have any value."
Shahrzad SamadzadehWhat Is My Value? Two Takes and Some Mistakes
January 8, 2024
"Design ops must learn to advocate for themselves because oftentimes when things go well, no one notices the work behind the scenes."
Bria Alexander Meredith Black Tim GilliganState of DesignOps Panel
October 1, 2021
"Having a 'dope' leader who champions design ops changes everything."
Bud Caddell Kristin Skinner Alana WashingtonDesignOps Community Sensing Session
May 13, 2021
"We found patterns that product teams didn’t expect or even want to look for."
Ian JohnsonLatent Scope: Finding structure in unstructured data
June 11, 2025
"We didn’t know what a design system was, but by combining component libraries and usability patterns, we built one."
Rob Mitzel Sébastien MaloThe Tale of Two Companies: Building a Successful UX Practice in a Century-Old Enterprise
January 8, 2024
"You don’t have to overhaul your process to be inclusive; small changes embedded across stages make a huge difference."
Gabriela BarnevaOperationalizing Inclusive Design in Design Ops
September 11, 2025
"AI possesses the potential to elevate healthcare diagnostics to unprecedented heights."
Vincent BrathwaiteOpener: Past, Present, and Future—Closing the Racial Divide in Design Teams
October 22, 2020