Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Reimagining Design: Unlocking Strategic Innovation
Gold
Wednesday, June 8, 2022 • Design at Scale 2022
Share the love for this talk
Reimagining Design: Unlocking Strategic Innovation
Speakers: Kevin Bethune
Link:

Summary

Kevin will share the ambitions behind his first book, Reimagining Design: Unlocking Strategic Innovation (The MIT Press). The writing journey unpacked a series of unique multidisciplinary leaps across his lived personal and professional experience.  For anyone curious about a wide range of things, Kevin offers a story of how he made his curiosities work for him and create value for others. Kevin will share visual anecdotes that illustrate how design changed his life, and how he observed design transforming organizations as well.  Kevin's arguments crack through the glass ceiling of ambiguity that multidisciplinary teams may face when it comes to understanding design against newly emerging realities. Diversity, equity and inclusion (DEI) serves as an important underpinning in Kevin's story as a Black man who's experienced exclusion.  He'll introduce us to the leadership tact necessary to set a new tone to ensure our future design & innovation teams actually mirror the composition, needs and values that exist within an increasingly connected world.

Key Insights

  • Kevin’s multidisciplinary career blending engineering, business, and creative design drives his unique approach to strategic innovation.

  • Personal lived experiences, including family history with racial violence, deeply influence Kevin’s perspective on diversity and inclusion in design.

  • Leadership styles range from gatekeeping, which enforces compliance, to servant leadership that empowers teams and fosters innovation.

  • Servant leadership encourages risk-taking by balancing a portfolio of bets and embracing failure as a learning tool.

  • Diversity and inclusion should move beyond cultural fit to actively seek people who challenge and push methodologies.

  • Creating space and bandwidth for designers and teams to collaborate and do deep creative work is critical for innovation.

  • Multidisciplinary innovation studios, including client embeds, can successfully incubate and spin off new business ventures.

  • The popular Venn diagram of design, business, and technology is insufficient without unpacking broader societal, regulatory, and ecological trends.

  • Executives increasingly demand integrated innovation partners, not just consultants whispering advice.

  • Measuring success with specific, measurable, action-oriented, relevant, and time-bound (SMART) goals improves clarity and drives progress.

Notable Quotes

"Everything is the way it is by design."

"No matter the spaces that we navigate, who’s at the table absolutely matters."

"The dominant frame became the personal narrative to contain the perspectives I wanted to serve up."

"I had to go back to school to solidify my creative foundation while not abandoning business and tech."

"We invited BCG’s clients to live with us in multidisciplinary innovation studios for 12 to 18 months."

"The four superpowers of design include giving experts breathing room to do the deep work necessary to bring substance."

"Servant leadership means divvying up the work and giving team members runway to lead parts of the vision."

"Gatekeepers expect compliance, whereas servant leaders want to make the vision smarter with the team."

"I can’t tell you how many times recruiters ask, can I have a beer with this person, instead of focusing on true inclusion."

"We’re serving a hyper-connected, multifaceted, intersectional world, and even the planet is a stakeholder."

Ask the Rosenbot
Pippa Lomas
Paving the Path for Neurodiversity in Design
2023 • DesignOps Summit 2023
Gold
Brigette Metzler
Scaling ResearchOps: Helping Researchers do Their Best Work
2020 • Advancing Research 2020
Gold
Daniel Orbach
Zero to One: Co-Creating Operating Models with your Team
2024 • DesignOps Summit 2024
Gold
Michal Anne Rogondino
Saving Outer Space: The First UX Design System for Our Nation’s Satellites
2024 • Enterprise Experience 2020
Gold
Sarit Geertjes
People, not Petri Dishes: Stories from a Research Recruiter
2019 • DesignOps Community
Sheryl Cababa
Expanding your Design Lens with Systems Thinking
2023 • Advancing Research 2023
Gold
Bria Alexander
Opening Remarks
2021 • DesignOps Summit 2021
Gold
Laine Riley Prokay
How DesignOps can Drive Inclusive Career Ladders for All
2021 • DesignOps Summit 2021
Gold
Mila Kuznetsova
How Lessons Learned from Our Youngest Users Can Help Us Evolve our Practices
2022 • Advancing Research 2022
Gold
Nancy Douyon
We'll Figure That Out in the Next Launch: Enterprise Tech's Nobility Complex
2018 • Enterprise Experience 2018
Gold
Sarah Gallimore
Inspire Progress with Artifacts from the Future
2022 • Civic Design 2022
Gold
Rachael Dietkus, LCSW
The power to heal and harm
2025 • Advancing Research 2025
Gold
Theresa Marwah
How Atlassian is Operationalizing Respect in Research
2020 • Advancing Research Community
Bria Alexander
Day 2 Welcome
2024 • DesignOps Summit 2024
Gold
Bria Alexander
Theme Two Intro
2022 • DesignOps Summit 2022
Gold
Steve Portigal
Discussion
2015 • Enterprise UX 2015
Gold

More Videos

Nalini Kotamraju

"We made this move in January 2020 — our research and insights team moved out of UX but stayed within product organizations."

Nalini Kotamraju

Research After UX

March 25, 2024

Dean Broadley

"Crabs grow by shedding their shells, which is uncomfortable but necessary."

Dean Broadley

Not Black Enough to be White

January 8, 2024

Denise Jacobs

"I appreciate your allyship when I'm in the room, but I appreciate it more when I'm not in the room."

Denise Jacobs Nancy Douyon Renee Reid Lisa Welchman

Interactive Keynote: Social Change by Design

January 8, 2024

Kim Fellman Cohen

"Design thinking helped us empathize, define problems, co-create ideas, and then test them like products."

Kim Fellman Cohen

Measuring the Designer Experience

October 23, 2019

George Aye

"Every major brand has a dark side brought to you by design on purpose, 40 hours a week."

George Aye

That Quiet Little Voice: When Design and Ethics Collide

November 16, 2022

Nathan Curtis

"Google’s Material Design has echoes of design decisions flowing through many of their applications."

Nathan Curtis

Beyond the Toolkit: Spreading a System Across People & Products

June 9, 2016

Greg Petroff

"We want to know agents better than they know themselves to drive tailored, contextually relevant solutions."

Greg Petroff

The Compass Mission

March 10, 2021

Chloe Amos-Edkins

"Remote research methods can cast a wider net, but some briefs still require on-the-ground presence."

Chloe Amos-Edkins

A Cultural Approach: Research in the Context of Glocalisation

March 27, 2023

Mackenzie Cockram

"We are not collecting vanity analytics, the data is doing real work on informing design."

Mackenzie Cockram Sara Branco Cunha Ian Franklin

Integrating Qualitative and Quantitative Research from Discovery to Live

December 16, 2022