Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Reimagining Design: Unlocking Strategic Innovation
Gold
Wednesday, June 8, 2022 • Design at Scale 2022
Share the love for this talk
Reimagining Design: Unlocking Strategic Innovation
Speakers: Kevin Bethune
Link:

Summary

Kevin will share the ambitions behind his first book, Reimagining Design: Unlocking Strategic Innovation (The MIT Press). The writing journey unpacked a series of unique multidisciplinary leaps across his lived personal and professional experience.  For anyone curious about a wide range of things, Kevin offers a story of how he made his curiosities work for him and create value for others. Kevin will share visual anecdotes that illustrate how design changed his life, and how he observed design transforming organizations as well.  Kevin's arguments crack through the glass ceiling of ambiguity that multidisciplinary teams may face when it comes to understanding design against newly emerging realities. Diversity, equity and inclusion (DEI) serves as an important underpinning in Kevin's story as a Black man who's experienced exclusion.  He'll introduce us to the leadership tact necessary to set a new tone to ensure our future design & innovation teams actually mirror the composition, needs and values that exist within an increasingly connected world.

Key Insights

  • Kevin’s multidisciplinary career blending engineering, business, and creative design drives his unique approach to strategic innovation.

  • Personal lived experiences, including family history with racial violence, deeply influence Kevin’s perspective on diversity and inclusion in design.

  • Leadership styles range from gatekeeping, which enforces compliance, to servant leadership that empowers teams and fosters innovation.

  • Servant leadership encourages risk-taking by balancing a portfolio of bets and embracing failure as a learning tool.

  • Diversity and inclusion should move beyond cultural fit to actively seek people who challenge and push methodologies.

  • Creating space and bandwidth for designers and teams to collaborate and do deep creative work is critical for innovation.

  • Multidisciplinary innovation studios, including client embeds, can successfully incubate and spin off new business ventures.

  • The popular Venn diagram of design, business, and technology is insufficient without unpacking broader societal, regulatory, and ecological trends.

  • Executives increasingly demand integrated innovation partners, not just consultants whispering advice.

  • Measuring success with specific, measurable, action-oriented, relevant, and time-bound (SMART) goals improves clarity and drives progress.

Notable Quotes

"Everything is the way it is by design."

"No matter the spaces that we navigate, who’s at the table absolutely matters."

"The dominant frame became the personal narrative to contain the perspectives I wanted to serve up."

"I had to go back to school to solidify my creative foundation while not abandoning business and tech."

"We invited BCG’s clients to live with us in multidisciplinary innovation studios for 12 to 18 months."

"The four superpowers of design include giving experts breathing room to do the deep work necessary to bring substance."

"Servant leadership means divvying up the work and giving team members runway to lead parts of the vision."

"Gatekeepers expect compliance, whereas servant leaders want to make the vision smarter with the team."

"I can’t tell you how many times recruiters ask, can I have a beer with this person, instead of focusing on true inclusion."

"We’re serving a hyper-connected, multifaceted, intersectional world, and even the planet is a stakeholder."

Ask the Rosenbot
Benjamin Real
Showing the Value of DesignOps by Not Having a DesignOps Team
2020 • DesignOps Summit 2020
Gold
Megan Blocker
What UX research maturity looks like and how we get there [Advancing Research Community Workshop Series]
2023 • Advancing Research Community
Dominique Ward
The Most Exciting Time for DesignOps is Now
2022 • DesignOps Summit 2022
Gold
Llewyn Paine
Day 1 Using AI in UX with Impact
2025 • Designing with AI 2025
Gold
Jen Cardello
Standardizing Product Merits for Leaders, Designers, and Everyone
2018 • Enterprise Experience 2018
Gold
Andy Polaine
What is the role of service design in product-led organizations?
2024 • Advancing Service Design 2024
Gold
Marc Fonteijn
Increase your confidence, influence, and impact (through a Professional Community)
2024 • Advancing Service Design 2024
Gold
Kate Kalcevich
Designing inclusively with AI
2024 • Designing with AI 2024
Gold
Shipra Kayan
Make your research synthesis speedy and more collaborative using a canvas
2025 • Rosenfeld Community
Sha Hwang
The First Fifty Years of Civic Design
2022 • Civic Design 2022
Gold
Sam Proulx
SUS: A System Unusable for Twenty Percent of the Population
2021 • Design at Scale 2021
Gold
Doug Powell
Closing Keynote: Design at Scale
2018 • DesignOps Summit 2018
Gold
Samuel Proulx
Designing for Disability, Innovating for Everyone
2025 • Advancing Research 2025
Gold
Deanna Washington
Connecting the Ops: Plenary Panel and Closing Circle
2022 • DesignOps Summit 2022
Gold
Bria Alexander
Day 3 Welcome
2024 • DesignOps Summit 2024
Gold
Nathan Curtis
Design Systems for Us: How Many One-Source(s)-of-Truth Are Enough?
2019 • DesignOps Community

More Videos

Jess Greco

"Your partners need to trust that you are going to make their goals your goals."

Jess Greco

Claiming your power: Practical tools for amplifying your unique voice

March 13, 2025

Mariesa Lenz

"Adaptability isn’t weakness, it’s strength."

Mariesa Lenz

What Beekeeping Taught me about Product Teams

October 29, 2025

Samuel Proulx

"Ongoing accessibility research is essential because the product is always changing, and new things always need testing."

Samuel Proulx Laur Baek

Inclusive Research: Debunking Myths and Getting Started

March 12, 2025

Deanna Washington

"Courage and curiosity together help lead with kindness and make a real impact."

Deanna Washington Tim Allen Jeff Courcelle John Maeda Matt Raw Erica Tjader

Scaling Success: Paving the Path from DesignOps to VP

October 4, 2023

Anna Avrekh

"Research produces so much data, but synthesizing it and choosing what to act on is a real challenge."

Anna Avrekh

User Research, Design, and Product - A Love Story

March 11, 2021

Dharani Perera

"We moved a months-long deadlock in a matter of weeks by putting service design practices in place."

Dharani Perera

The mandala of service design: unlocking alignment and action through service design

November 20, 2025

Joseph Meersman

"People were sweating their pixels, but doing so inside of solos and personal barriers until we started critiquing transparently together."

Joseph Meersman

Sweating the Pixel: Scaling Quality through Critique

June 10, 2021

Bas Raijmakers, PhD (RCA)

"If ethnographic film is just observational, then it’s just a security camera and a bank, and I want no part of it."

Bas Raijmakers, PhD (RCA) Charley Scull Prabhas Pokharel

What Design Research can Learn from Documentary Filmmaking

March 11, 2022

Laura Weiss

"Doing these conversations regularly, not just in crisis, makes a big difference."

Laura Weiss

There is No Playbook: Leader as Coach During Challenging Times

April 26, 2024