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Summary
Over the last 5 years, design as a profession has become more established in the public sector. What does it mean to professionalize design? And how does community play a part? Jaskiran Kang, Head of Service Design at TPXImpact shares her experience moving into government from the private sector, leading design at the Department for Education, and building community to further design practice.
Key Insights
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Community fosters collaboration and growth among designers.
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Professionalizing design in government requires a focus on learning and development.
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The recruitment process should be more inclusive and transparent.
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Leadership support is critical for establishing successful design communities.
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Creating a safe space for sharing ideas is fundamental for innovation in design.
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Designers need autonomy to effectively solve problems in government.
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Structured frameworks help guide career growth for designers.
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Networking across departments enhances community building and skill sharing.
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Community-driven initiatives can lead to organic growth in design capabilities.
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A clear design strategy should align with overall government goals.
Notable Quotes
"I wanted to be a designer that stood for something that I cared for."
"The reality is that our services sometimes are siloed and fragmented."
"Creating space for communities requires supportive leadership."
"It's about believing in unlocking talent."
"You need to have protected time to focus on the profession."
"Design isn't just coloring in; it's about solving complex problems."
"If the department is serious about delivering services, we need to do some basic stuff."
"We need to grow the design capability to meet the demands of the organization."
"I want service designers to be positioned at the forefront of decision making."
"It's about opening doors for designers to explore their career paths."
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