Rosenverse

Log in or create a free Rosenverse account to watch this video.

Log in Create free account

100s of community videos are available to free members. Conference talks are generally available to Gold members.

Look, Up in the Sky! UX/UI for Aerospace
Thursday, October 27, 2022 • Enterprise Community
Share the love for this talk
Look, Up in the Sky! UX/UI for Aerospace
Speakers: Teresa Swingler
Link:

Summary

Watch to learn about how Honeywell Aerospace’s design team helps customers create aircraft that are a pleasure to fly, affordable to maintain, and good for the planet. In this interactive session with Teresa Swingler, our community members learned how we use both traditional and modern UX/UI techniques to understand customers’ needs and translate them into experiences that are intuitive, safe, and sustainable.

Key Insights

  • Honeywell Aerospace designs avionics and flight systems, not entire aircraft like Boeing or Airbus.

  • Safety is non-negotiable in aerospace design, with many products needing certification before use.

  • Urban air mobility aims to reduce road congestion by providing electric air taxi services profitable by 2028.

  • Flight control design is inspired by video game interfaces to simplify operation for pilots without traditional aviation backgrounds.

  • Pilot training for UAM aims to reduce qualification time from 1500 hours to two weeks by simplifying controls.

  • Honeywell uses rapid, low-fidelity prototyping to test ideas quickly and cancel unviable products early.

  • The pet travel smart kennel concept failed because of COVID-era travel restrictions and negative media.

  • Future air traffic infrastructure will require new airways and waypoints akin to roads to manage UAM vehicle flow.

  • Pilot feedback on gaming-style controls varies with experience; newer pilots have less bias and are more open.

  • Balancing emotional design quality and concrete safety metrics presents unique challenges in aerospace UX.

Notable Quotes

"Design is at the heart of everything we do at Honeywell Aerospace."

"Safety first is a must; flying has to be clean, effective, and safe — not easy from conventional helicopters."

"Urban air mobility business is expected to be profitable by 2028, helping solve dense city congestion."

"We want it to take two weeks instead of two years for a skilled operator to pilot these new vehicles."

"We're borrowing from video game design: simplified layouts, spatial sound, and haptics to enhance user experience."

"We make life or death decisions with design much more often than typical software design."

"We encourage canceling programs very fast if research shows lack of need to avoid wasted effort."

"What if flying was as easy as driving a car? That was our main question designing user interfaces."

"Pilot onboarding includes extensive checklists that are only now being digitized from paper."

"There isn’t yet a good way to measure emotional quality of design, only accuracy, safety, and cost."

Ask the Rosenbot
Chris Govias
Perspectives on Civic Design
2021 • Civic Design Community
Brendan Jarvis
Framing Tomorrow by Questioning Today
2022 • Design at Scale 2022
Gold
Sarah Auslander
Incremental Steps to Drive Radical Innovation in Policy Design
2022 • Civic Design 2022
Gold
Erin Weigel
Real-world lessons to improve your conversion rates
2024 • Rosenfeld Community
Greg Petroff
Exit Interview #1: Greg Petroff: From Silicon Valley Executive to Sonoma County Possibilitarian
2025 • Rosenfeld Community
Carol Scott
Avoid Harming Your Team and Users: Promoting Care and Brand Reputation with Trauma-Informed UX Practices
2025 • Rosenfeld Community
Sam Ladner
Data Exhaust and Personal Data: Learning from Consumer Products to Enhance Enterprise UX
2016 • Enterprise UX 2016
Gold
Shipra Kayan
How we Built a VoC (Voice of the Customer) Practice at Upwork from the Ground Up
2021 • DesignOps Summit 2021
Gold
Jack Moffett
SAFe or Sorry?
2019 • Enterprise Community
Meredith Black
Building Community and Common Trends to Look for in 2021
2020 • DesignOps Community
Dr. Jamika D. Burge
Broad Strokes: Connecting Design, Research, and AI to the World Around Us
2023 • Enterprise UX 2023
Gold
Tristin Oldani
Turning awareness into action with Climate UX
2025 • Climate UX Interest Group
Lisa Spitz
Building Trust Through Equitable Research Practices
2022 • Civic Design 2022
Gold
Bria Alexander
Welcome
2024 • Enterprise Experience 2020
Gold
Sam Ladner
Methodologies: Beyond the interview [Advancing Research Community Workshop Series]
2024 • Advancing Research Community
Candace Myers
Standardizing Design at Scale
2022 • DesignOps Summit 2022
Gold

More Videos

Nalini Kotamraju

"After the move, our work had more impact, more visibility, and we're present across the entire product life cycle."

Nalini Kotamraju

Research After UX

March 25, 2024

Dean Broadley

"Availability bias means hiring managers often pick fruit from a tree they haven't planted."

Dean Broadley

Not Black Enough to be White

January 8, 2024

Denise Jacobs

"Silence is complicity. Inaction is support."

Denise Jacobs Nancy Douyon Renee Reid Lisa Welchman

Interactive Keynote: Social Change by Design

January 8, 2024

Kim Fellman Cohen

"If you don’t have the support you need—budget, time, people—your program is at high risk of failure."

Kim Fellman Cohen

Measuring the Designer Experience

October 23, 2019

George Aye

"What is design’s relationship to power and privilege? Which humans do we center when we say human-centered design?"

George Aye

That Quiet Little Voice: When Design and Ethics Collide

November 16, 2022

Nathan Curtis

"I don't want a component library for the account home. I want a system for all of that."

Nathan Curtis

Beyond the Toolkit: Spreading a System Across People & Products

June 9, 2016

Greg Petroff

"Compass is a pretty frank place where people feel safe to speak their minds, even at leadership levels."

Greg Petroff

The Compass Mission

March 10, 2021

Chloe Amos-Edkins

"We have this collective superpower navigating the breadth and depth of human experience across cultures."

Chloe Amos-Edkins

A Cultural Approach: Research in the Context of Glocalisation

March 27, 2023

Mackenzie Cockram

"Heat maps showed users clicking on areas they thought were clickable but weren’t, resulting in click rage."

Mackenzie Cockram Sara Branco Cunha Ian Franklin

Integrating Qualitative and Quantitative Research from Discovery to Live

December 16, 2022