Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Opening Remarks
Gold
Wednesday, November 29, 2023 • Design in Product 2023
Share the love for this talk
Opening Remarks
Speakers: Louis Rosenfeld and Christian Crumlish
Link:

Summary

Lou Rosenfeld of Rosenfeld Media opens the Design and Product conference by sharing the collaborative and iterative process behind its creation, emphasizing community involvement and preparation with speakers. He introduces key contributors like Lauren Cantor, the conference librarian, and Manuel Herrera, the sketch noter, who help enrich the attendee experience. Lou details practical information about the conference's website, Slack channels, cohorts, and accessibility-focused sponsor sessions by Sam Pru at Fable. Christian Crum, the conference curator and product leadership consultant, follows by explaining the core rationale of the event: addressing the ongoing challenges UX practitioners and product professionals face around defining their roles and working better together. Christian outlines three main conference themes: achieving role alignment and clarity, understanding how strategy and priorities are set and defended, and effectively managing and influencing stakeholders including leadership. He notes the intention to foster open conversations through the conference and the associated Slack community, with the goal of advancing the field and resolving the tensions between design and product roles. The day’s program is designed to present coherent ideas that build on these themes, supported by diverse speakers and interactive experiences.

Key Insights

  • The Design and Product conference was developed over many months through iterative collaboration among curators, advisors, speakers, and participants.

  • Role ambiguity and collaboration challenges between UX practitioners and product managers remain a primary issue in the industry.

  • Conference themes emerged from community user research, capturing real concerns about role clarity, strategy setting, and stakeholder management.

  • Achieving mutual respect and clear agreements on roles is foundational before advancing productive design and product teamwork.

  • Both UX professionals and product managers can feel sidelined or overruled in prioritizing roadmaps and strategies.

  • Successfully influencing non-design or non-product-savvy stakeholders is critical for delivering results.

  • Supplemental conference resources such as sketch notes, written notes, and curated resource lists help attendees focus and retain information.

  • Virtual cohorts and social activities like Cozy Juicy Reel foster networking and deeper connections among attendees.

  • The conference includes highly regarded sponsor sessions, such as Sam Pru’s on accessible online shopping, which are open to the public and often requested for recording.

  • The conference aims to create an ongoing conversation and learning community via a Slack channel, extending beyond the event itself.

Notable Quotes

"This is a beautifully aged stew, delicious ideas that have a sum that’s greater than the parts."

"The conversation about design and product collaboration is happening privately inside businesses or from coaches and mentors."

"There is no one size fits all answer, but there’s also not even a common everyday answer to how design and product roles work together."

"If you don’t clarify the roles and who does what, it’s kind of impossible to do anything else."

"Product managers can feel like they have no say about priorities just like UX practitioners do."

"How do you influence bosses who don’t understand design, product, or technology? That’s a key challenge."

"Please come away from this conference with at least one contact, maybe even a friend."

"We want you to put your pencil down and pay attention because you have access to sketch notes, recorded talks, decks, and written notes."

"Sponsor sessions at our conferences are often so good that people ask for recordings — that’s unusual."

"Design and product is more about making sure design is part of product than implying any subordination."

Ask the Rosenbot
Alex Hurworth
Designing a Contact Tracing App for Universal Access
2020 • DesignOps Summit 2020
Gold
Kate Towsey
Participant Recruitment and Management Tools
2026 • Advancing Research 2026
Conference
Liam Thurston
Why Your Design Team Is Quitting, And How To Fix It
2022 • Design at Scale 2022
Gold
Jamika Burge
Embracing change: Navigating shifting landscapes with compassion and agency
2025 • Advancing Research 2025
Gold
Louis Rosenfeld
Founder’s Welcome
2022 • Design in Product 2022
Gold
Jack Behar
How to Build Prototypes that Behave like an End-Product
2022 • Design in Product 2022
Gold
Greg Nudelman
Designing Conversational Interfaces
2019 • Enterprise Community
Briana Thomas
The Quiet Force: Uncovering Hidden Leadership in High-Impact Design Teams
2024 • DesignOps Summit 2024
Gold
Lada Gorlenko
Theme 3: Introduction
2021 • Design at Scale 2021
Gold
Susan Simon-Daniels
War Stories LIVE! Susan Simon-Daniels
2020 • Advancing Research 2020
Gold
Megan Blocker
Theme 2 Intro
2025 • Advancing Research 2025
Gold
Saara Kamppari-Miller
DesignOps for Inclusive Design and Accessibility
2022 • DesignOps Community
Victor Udoewa
Theme One Intro
2023 • Advancing Research 2023
Gold
George Aye
That Quiet Little Voice: When Design and Ethics Collide
2022 • Civic Design 2022
Gold
Amber Knabl
Empowering innovation: The critical role of inclusive product development in the AI era
2024 • Designing with AI 2024
Gold
Sarah Coyle
Design and Analytics with Sarah Coyle
2020 • DesignOps Community

More Videos

Louis Rosenfeld

"Collaboration with peers and speaker coaches creates better content and stronger relationships beyond the conference."

Louis Rosenfeld Jemma Ahmed Christian Crumlish Uday Gajendar Chris Geison

Coffee with Lou #3: What Makes for a Successful UX Conference Presentation?

May 2, 2024

Jilanna Wilson

"Support software used to be really shitty and expensive, and Zendesk set out to fix that by making it beautifully simple."

Jilanna Wilson

Distributed Design Operations Management

October 23, 2019

Matt Webb

"It’s actually embarrassing how little code there is and you get these incredible emergent effects."

Matt Webb

Context Window: Five Futures for AI

June 11, 2025

Sam Proulx

"Everyone already uses accessibility features whether you have a disability or not."

Sam Proulx

Accessibility: An Opportunity to Innovate

September 8, 2022

Theresa Neil

"We were doing all the things until we got the advice to specialize; that moment changed everything."

Theresa Neil

Designing for Wellness: Specializing in Healthcare

May 22, 2024

Peter Van Dijck

"Evals define a shared definition of good with tests to measure it, and that is the secret sauce for building great AI products."

Peter Van Dijck

Hands-on AI #2: Understanding evals: LLM as a Judge

October 15, 2025

Rachel Posman

"How are executives going to invest in you if you don’t show the work? If they can’t see it, they won’t invest."

Rachel Posman John Calhoun

"Ask Me Anything" with Rachel Posman and John Calhoun, Authors of the Upcoming Rosenfeld Book, The Design Conductors

September 25, 2024

Tricia Wang

"Building trust across functions means simple acts like scheduling lunch or coffee meetings with no agenda."

Tricia Wang

The most popular design thinking strategy is BS

January 27, 2022

Sarah Auslander

"Always design a thing by considering it in this next largest temporal context — a day in a month, a decade in a century."

Sarah Auslander Betsy Ramaccia Gordon Ross

Insights Panel

November 18, 2022