Rosenverse
Opening Remarks

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Opening Remarks

Gold
Wednesday, November 29, 2023 • Design in Product 2023
Share the love for this talk
Opening Remarks
Speakers: Louis Rosenfeld and Christian Crumlish
Link:

Summary

Lou Rosenfeld of Rosenfeld Media opens the Design and Product conference by sharing the collaborative and iterative process behind its creation, emphasizing community involvement and preparation with speakers. He introduces key contributors like Lauren Cantor, the conference librarian, and Manuel Herrera, the sketch noter, who help enrich the attendee experience. Lou details practical information about the conference's website, Slack channels, cohorts, and accessibility-focused sponsor sessions by Sam Pru at Fable. Christian Crum, the conference curator and product leadership consultant, follows by explaining the core rationale of the event: addressing the ongoing challenges UX practitioners and product professionals face around defining their roles and working better together. Christian outlines three main conference themes: achieving role alignment and clarity, understanding how strategy and priorities are set and defended, and effectively managing and influencing stakeholders including leadership. He notes the intention to foster open conversations through the conference and the associated Slack community, with the goal of advancing the field and resolving the tensions between design and product roles. The day’s program is designed to present coherent ideas that build on these themes, supported by diverse speakers and interactive experiences.

Key Insights

  • •

    The Design and Product conference was developed over many months through iterative collaboration among curators, advisors, speakers, and participants.

  • •

    Role ambiguity and collaboration challenges between UX practitioners and product managers remain a primary issue in the industry.

  • •

    Conference themes emerged from community user research, capturing real concerns about role clarity, strategy setting, and stakeholder management.

  • •

    Achieving mutual respect and clear agreements on roles is foundational before advancing productive design and product teamwork.

  • •

    Both UX professionals and product managers can feel sidelined or overruled in prioritizing roadmaps and strategies.

  • •

    Successfully influencing non-design or non-product-savvy stakeholders is critical for delivering results.

  • •

    Supplemental conference resources such as sketch notes, written notes, and curated resource lists help attendees focus and retain information.

  • •

    Virtual cohorts and social activities like Cozy Juicy Reel foster networking and deeper connections among attendees.

  • •

    The conference includes highly regarded sponsor sessions, such as Sam Pru’s on accessible online shopping, which are open to the public and often requested for recording.

  • •

    The conference aims to create an ongoing conversation and learning community via a Slack channel, extending beyond the event itself.

Notable Quotes

"This is a beautifully aged stew, delicious ideas that have a sum that’s greater than the parts."

"The conversation about design and product collaboration is happening privately inside businesses or from coaches and mentors."

"There is no one size fits all answer, but there’s also not even a common everyday answer to how design and product roles work together."

"If you don’t clarify the roles and who does what, it’s kind of impossible to do anything else."

"Product managers can feel like they have no say about priorities just like UX practitioners do."

"How do you influence bosses who don’t understand design, product, or technology? That’s a key challenge."

"Please come away from this conference with at least one contact, maybe even a friend."

"We want you to put your pencil down and pay attention because you have access to sketch notes, recorded talks, decks, and written notes."

"Sponsor sessions at our conferences are often so good that people ask for recordings — that’s unusual."

"Design and product is more about making sure design is part of product than implying any subordination."

Ask the Rosenbot
Deirdre Hirschtritt
Research is Only as Good as the Relationships You Build
2022 • Civic Design 2022
Gold
Noel Lamb
Cultivating Business Partnerships to Grow Research Ops
2022 • Advancing Research Community
Harry Max
Priority Zero: Some Things are More Equal than Others
2016 • Enterprise UX 2016
Gold
Maggie Dieringer
Cutting through the Noise
2020 • DesignOps Community
Catt Small
How the most senior designers are using AI in their work right now
2026 • Rosenfeld Community
Savannah Carlin
Don't botch the bot: Designing interactions for AI
2024 • Designing with AI 2024
Gold
Bob Baxley
Theme 4: Discussion
2024 • Enterprise Experience 2020
Gold
Cennydd Bowles
Exit Interview #2: Rediscovering the ethical heart of design
2025 • Rosenfeld Community
Deanna Washington
Connecting the Ops: Plenary Panel and Closing Circle
2022 • DesignOps Summit 2022
Gold
Michaela Mora
Advanced Concept Testing Approaches To Guide Product Development and Business Decisions
2022 • Advancing Research 2022
Gold
Daniel Orbach
Zero to One: Co-Creating Operating Models with your Team
2024 • DesignOps Summit 2024
Gold
Alex Hurworth
Designing a Contact Tracing App for Universal Access
2020 • DesignOps Summit 2020
Gold
Dorelle Rabinowitz
The Magic Word is Trust
2018 • Enterprise Experience 2018
Gold
Dan Willis
Filling the Void
2018 • DesignOps Summit 2018
Gold
Jessamyn Edwards
Surviving Your UX Career in Enterprise Design
2021 • Enterprise Community
Sheryl Cababa
Integrating Systems Thinking Into Your Practice as a Designer
2025 • Rosenfeld Community

More Videos

Shipra Kayan

"Ownership of VOC is a hot potato, so we built a coalition with a facilitator to keep it collaborative and effective."

Shipra Kayan

How we Built a VoC (Voice of the Customer) Practice at Upwork from the Ground Up

September 30, 2021

Daniel Gloyd

"Language gives us the words to talk about warmth, and that’s the birth of these ideas spreading within organizations."

Daniel Gloyd

Transcendent Experience (ZX) Design: A Design Framework for Human Connection

August 6, 2026

Erin Weigel

"Picking the wrong size image can impact customer experience as much as what you see on screen."

Erin Weigel

UX Lessons from running more than 1,200 A/B Tests

July 10, 2024

Onur Kocan

"Testing and implementation processes require sustainable, acceptable approaches using prototype iterations and user feedback."

Onur Kocan Ayhan Ensici

Understanding the Strategy for Civic Design in a Complex City: Istanbul

November 16, 2022

Megan Campos

"Recruiters have become conditioned to treat demographic criteria as flexible or optional, and I want to say they shouldn't be."

Megan Campos

What Did I Miss? The Hidden Costs of Deprioritizing Diversity in User Research

March 12, 2021

Jennifer Fraser

"Noether’s breakthrough came because she was able to step back from the problem at hand and look at the broader system."

Jennifer Fraser

What would Emmy Noether Do? Math, Models and Mulling in UX Research

March 29, 2023

Sofia Quintero

"Forget about the tools 100% at the beginning of the conversation and perhaps all the way to the end."

Sofia Quintero

Beyond Tools: The Messy Business of Implementing Research Repositories

March 10, 2022

Jemma Ahmed

"Difficult people change things by looking at the world not as it is, but as they hope it could and should be."

Jemma Ahmed

Theme 2 Intro

March 26, 2024

Jennifer Kanyamibwa

"Resiliency is not really a professional thing. It's actually a lot more personal."

Jennifer Kanyamibwa

Creating the Blueprint: Growing and Building Design Teams

November 8, 2018