Designing with AI 2024

Designing with AI 2024

June 4-5, 2024 • Live online conference

About

Designing with AI took place June 4-5, 2024, and addressed these pressing questions:

How can AI elevate the effectiveness and impact of UX professionals?
And equally important, how can we navigate and prevent the potential pitfalls resulting from hasty AI integration?

Attendees watched cutting-edge case studies and demonstrations that showcases AI applications in UX design, research, and content creation.

Videos

June 4, 2024

Tuesday, June 4, 2024 • Designing with AI 2024

Designing for the infrastructures of everyday life

Dan Hill • Director, Melbourne School of Design

Tuesday, June 4, 2024 • Designing with AI 2024

Don't botch the bot: Designing interactions for AI

Savannah Carlin • Staff Product Designer, Marqeta

Tuesday, June 4, 2024 • Designing with AI 2024

Qualitative synthesis with ChatGPT: Better or worse than human intelligence?

Weidan Li • Design Research Lead, SEEK.com

Tuesday, June 4, 2024 • Designing with AI 2024

[Demo] The AI edge: From researcher to strategist

Fisayo Osilaja • UX Researcher, Interswitch

Tuesday, June 4, 2024 • Designing with AI 2024

[Demo] AI-powered UX enhancement: Aligning GitHub documentation with USWDS at Austin Public Library

Bryce Benton • IT Software Engineer Senior, Austin Public Library

Tuesday, June 4, 2024 • Designing with AI 2024

[Demo] Stress-testing GenAI in user research synthesis

Yulya Besplemennova • Partner and Service-System Design Lead, Oblo

Tuesday, June 4, 2024 • Designing with AI 2024

Cennydd Bowles • Managing Director, NowNext
Dan Rosenberg • Chief Design Officer, rCDO UX ConsultingAdjunct Professor, San Jose State University
Lisa Welchman • Author of Managing Chaos

Tuesday, June 4, 2024 • Designing with AI 2024

Uday Gajendar • UX Design Leader
Louis Rosenfeld • Principal, Rosenfeld Media

Tuesday, June 4, 2024 • Designing with AI 2024

Disrupting generative AI products with just-in-time consumer insights

Katie Johnson • Head of Consumer Insights, PanasonicWELL

Tuesday, June 4, 2024 • Designing with AI 2024

Empowering innovation: The critical role of inclusive product development in the AI era

Amber Knabl • Accessibility Strategist, Fable

Tuesday, June 4, 2024 • Designing with AI 2024

Building the Rosenbot

Peter Van Dijck • Founding Partner and CEO, The Helpful Intelligence Company

June 5, 2024

Wednesday, June 5, 2024 • Designing with AI 2024

Killing the blank page

Russell Blair • Solutions Architect, QualiWare
Milan Guenther • Enterprise Designer, Intersection Group

Wednesday, June 5, 2024 • Designing with AI 2024

Journeying toward AI-assisted documentation in healthcare

Jennifer Kong • Senior Product Designer, Included Health

Wednesday, June 5, 2024 • Designing with AI 2024

[Demo] How to re-categorize content at scale using LLMs

Jorge Arango • Author of Living in Information and Duly Noted

Wednesday, June 5, 2024 • Designing with AI 2024

Design and AI innovation

Jodi Forlizzi • Herbert A. Simon Professor of HCI, Carnegie Mellon University

Wednesday, June 5, 2024 • Designing with AI 2024

Uday Gajendar • UX Design Leader
Louis Rosenfeld • Principal, Rosenfeld Media

Wednesday, June 5, 2024 • Designing with AI 2024

Integrating generative AI into enterprise products: A case study from dscout

Jonathan Fairman • VP of Product, dscout
Kevin Johnson • Head of AI, dscout

Wednesday, June 5, 2024 • Designing with AI 2024

Designing inclusively with AI

Kate Kalcevich • Head of Accessibility Innovation, Fable

Wednesday, June 5, 2024 • Designing with AI 2024

The Rosenbot and the Rosenverse: An AMA with Lou Rosenfeld

Louis Rosenfeld • Principal, Rosenfeld Media

Wednesday, June 5, 2024 • Designing with AI 2024

[Demo] Complexity in disguise: Crafting experiences for generative AI features

Trisha Causley • Senior Staff Content Designer, Shopify

Wednesday, June 5, 2024 • Designing with AI 2024

[Demo] Deploying AI doppelgangers to de-identify user research recordings

Llewyn Paine • Strategy Consultant

Wednesday, June 5, 2024 • Designing with AI 2024

Sheryl Cababa • Author of Closing the Loop
Ethan Marcotte • Designer, ethanmarcotte.com
Milena Pribic • Design Principal, Ethical AI Practices, IBM

Speakers

Quotes

"The car is probably one of the most negative technologies we’ve introduced at scale."

"You want to assist people in framing the interaction and setting their expectations correctly so they know how to be successful."

"Many of ChatGPT's organizing themes are at the same level as the basic themes, which is confusing and inappropriate."

"Stakeholder communication is crucial because without it, we risk activity without impact."

"I’m not a Python developer, I’m getting a lot of assistance from ChatGPT to help me write that."

"AI behaves like an alien intern because it’s not capable of making sense of some things easy for us."

"We often point fingers at the person making the most money from the mess that designers put through the system."

"This is a conversation, a conference is just a polished snapshot of a conversation that’s happening."

"If the folks that design this tech don’t know how it works, it’s okay if you don’t know either."

"I found myself sitting in the street as the traffic light turned green, blocked by a non sentient being incapable of understanding the consequences of its actions."

"This AI stuff is a new design material, just like the internet or mobile was before."

"The blank page can be terrifying because you don’t want stakeholders to laugh or say you got it all wrong."

"Documentation is important for liability and useful for patient handoffs, so notes must be concise yet detailed."

"Doing this tagging manually would have taken me around 10 hours of mind-numbing work."

"AI is poised to have a similar impact as electricity, transforming almost everything in the coming years."

"Please take advantage of this opportunity to share, ask questions, and learn together even if you are the most introverted person."

"If the folks who design LLMs don’t know exactly how they work, it’s okay if you don’t either."

"AI-generated images often have no racial diversity and show inaccurate assistive device representation."

"We took thousands of hours of curated content and built a chatbot around it so it’s not garbage in, garbage out."

"When you’re building a specific AI feature, you don’t want to make your user write their own prompt."

"Even if you’re not doing facial recognition, storing face and voice data is under growing legal scrutiny."

"AI moves the practitioner into an editorial or supervisory role, which often signals de-skilling."