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Empowering innovation: The critical role of inclusive product development in the AI era
Gold
Tuesday, June 4, 2024 • Designing with AI 2024
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Empowering innovation: The critical role of inclusive product development in the AI era
Speakers: Amber Knabl
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Summary

Accessibility is about people with disabilities being able to fully participate as producers, contributors, and consumers of the digital world. And so of course that includes participating in the AI innovation boom. Fable’s Accessibility Strategist Amber Knabl will cover the recent innovations and opportunities we’re seeing that improve digital accessibility, and offer insight on how product teams can do better.

Key Insights

  • Inclusive product development benefits not just individuals with disabilities, but enhances the experience for all users.

  • Accessibility design can lead to innovations that have wide-reaching applications universally.

  • AI has the potential to significantly improve accessibility if implemented thoughtfully.

  • Organizations that prioritize accessibility often see increased consumer loyalty and brand value.

  • Utilizing feedback from people with disabilities can enhance creativity and problem-solving within teams.

  • Statistical evidence from Fable Insights shows significant gaps in the representation of disabled individuals in AI development.

  • Features designed for accessibility, such as captions and voice recognition, are enjoyed by a broad scope of users, indicating universal benefit.

  • AI should complement human efforts in creating accessible technologies, not replace them.

  • Engaging directly with assistive technology users should start in the early stages of product ideation for better outcomes.

  • The representation of disability in advertising and media can shape consumer perceptions and drive brand success.

Notable Quotes

"I found my way into accessibility through UX design."

"When designing with accessibility in mind, it benefits everyone."

"We will all experience disability at some point in time."

"Microsoft's motto is, solve for one, extend to many."

"85% of Netflix users opt for captions, showcasing wide appeal."

"AI could have impressively positive impacts on inclusion and accessibility."

"As of now, only 19% of respondents agree that existing AI is trustworthy."

"People with disabilities should be incorporated in the entire creation process."

"Access to feedback during the design stage helps improve solutions."

"Many accessibility issues can be caught in the design phase before development begins."

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