Summary
You have heard of DesignOps. You know how it can benefit your team. Your designers are tired of chasing requirements and dealing with tooling. But you have no idea where to start with establishing the practice in your organization. This session will help you evaluate what parts of DesignOps you need to implement, and how you can start to introduce the concept to your team.
Key Insights
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70% of design ops teams consist of just one person.
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Identify the root cause of why you were hired to prioritize your tasks effectively.
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Focus on the biggest problems in your organization as a starting point.
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Build relationships across different teams for insight and collaboration.
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Establish clear boundaries between design ops responsibilities and those of design leads.
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Use employee feedback to identify and prioritize issues.
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Set up a structure for ongoing career development support for designers.
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Incorporate training and resources for research practices.
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Foster a culture of openness where it's acceptable to say 'I don't know' while committing to find the answers.
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Measure success through improvements in team performance and satisfaction.
Notable Quotes
"The majority of design ops teams are one person only."
"You have to break down your approach to the simplest questions."
"Start where the biggest problems are."
"Understand the root cause of why you were hired."
"You have to make friends everywhere."
"Building trust with your team is essential for success."
"Listen to what people are telling you about their frustrations."
"You're basically doing a usability study on your organization."
"It's okay not to know things; get comfortable with it."
"You build a solid foundation for an operational model."
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