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Summary
For our first gathering of the Civic Design Community, we hear a few different perspectives on civic design and how the practice changes and stays the same in different contexts. We explore how designers inside and outside government build alliances with policymakers, program managers, electeds and more in order to change how services are delivered, improve outcomes, and create longer term capacity for design-informed ways of working across different roles and levels of government.
Key Insights
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Civic design fosters collaboration between designers and government officials to improve public services.
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Building trust with stakeholders is crucial for implementing design change.
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Designers are increasingly involved in policy-making and aligning with organizational goals.
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Aesthetics play an important role in Civic design, influencing public engagement and understanding.
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Active participation from community members and naysayers can strengthen design initiatives.
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Incremental changes and small projects can build momentum for larger design efforts.
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Effective communication of design value to diverse stakeholders is essential for securing investment.
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Content design is a growing field in Civic Tech, requiring accessible and engaging communication strategies.
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Cross-disciplinary teams enhance Civic design outcomes by bringing varied expertise.
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The importance of documenting and sharing successful design projects to inspire broader acceptance.
Notable Quotes
"Welcome to the first Civic design community meeting."
"One of the exciting things we've been doing is hosting communities of interest."
"We hope you'll feel welcome here regardless of your design background."
"It's great to see so many familiar faces and old friends here today."
"We do these meetings every month with a professional curation team."
"It takes a village to make these communities thrive."
"This has been a personal journey for me; I’m excited to see design integrated into the public sector."
"We want to create opportunities for everyone to get involved in Civic design."
"The aesthetics of design can either enhance or detract from the messages we want to convey."
"We love the naysayers; they often provide the most valuable insights."
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