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Beyond insights: Rethinking the role of researchers as stewards of organizational wisdom
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Thursday, March 13, 2025 • Advancing Research 2025
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Beyond insights: Rethinking the role of researchers as stewards of organizational wisdom
Speakers: Sarah Fathallah and Alba Villamil
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Summary

Insights are at the core of what researchers work to uncover, formulate, and deliver. By encouraging researchers to view their deliverables beyond just the insights they contain but also the qualities required to communicate them, they can begin to transform their roles into stewards of organizational wisdom. In doing so, we must understand what insights are, how insights can be harmful, and how to better deliver and socialize insights. In this fireside chat, we will examine the characteristics of research wisdom and offer techniques for researchers to exercise their capacity to act critically and adaptively.

Key Insights

  • Researchers must transition from producers of insights to stewards of organizational wisdom.

  • Understanding an organization's readiness to absorb insights is crucial for effective communication.

  • Ethical judgment involves maximizing benefits while minimizing harm for vulnerable communities.

  • Practicing discernment helps navigate the unique dynamics of organizational cultures.

  • Anticipating potential negative implications of shared insights is essential for responsible reporting.

  • Pluralism encourages viewing insights from multiple perspectives to understand varying impacts on different groups.

  • Engaging stakeholders requires adaptive capacity to tailor the type and timing of insights shared.

  • Recognizing that not all insights should be shared protects sensitive information and vulnerable populations.

  • Fostering a culture of learning over ignorance can enhance insight absorption in organizations.

  • Building relationships and trust is critical before presenting comprehensive insights to stakeholders.

Notable Quotes

"Insights are at the core of what we do as researchers."

"We have to recalibrate our relationship with insights."

"Ethical judgment is about making decisions that maximize benefits while minimizing harm."

"Organizations have an appetite for research influencing how insights are received."

"We often overlook how ready an organization is to absorb insights."

"Ignorance is normalized and can even be productive in organizations."

"Discernment is the ability to perceive and respond to organizational dynamics."

"It's important to think about who stands to benefit from our insights."

"Not all data and insights should be shared, especially when harm may result."

"We must adapt our approach to insights to fit the various user groups."

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