Failure Friday #5: Lessons from a SaaS Design Failure
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"Research with AI requires as much iteration and verification as building an app or prototype."
Daniel KorczynskiWhy AI Is Bad at Research (and how to make it actually useful)
March 10, 2026
"Contextualizing sound bites or clips is crucial; otherwise, they risk losing meaning when separated from their original story."
Bas Raijmakers, PhD (RCA) Charley Scull Prabhas PokharelWhat Design Research can Learn from Documentary Filmmaking
March 11, 2022
"Belgian government services are still really designing with desktop use in mind, even though smartphones are more accessible."
Yalenka Mariën Marie MervaillieDesigning for Digital Inclusion in the Belgian Government
December 8, 2021
"You have to start with small experiments and passion projects before scaling to full initiatives."
Jake BurghardtStop wasting research: Unlock more value from research insights
June 24, 2025
"Every innovation carries responsibility; we must tread carefully with AI in health."
Vincent BrathwaiteOpener: Past, Present, and Future—Closing the Racial Divide in Design Teams
October 22, 2020
"Designers who want to be relevant are going to be cinematographers and storyboarders of human experiences."
Christian Crumlish Erika Flowers Benjamin Jackson Adekunle OduyeFrom tools to staff: What the next generation of agents means for the future of design
June 10, 2026
"Talking about outcomes first is a really powerful technique for people who have had bad experiences."
Adrian HowardSturgeon’s Biases
September 25, 2024
"WCAG does not apply to native mobile apps, which is how slow progress can be on this topic."
Megan Clegg Michael Haggerty-Villa Alexis MorinSpace for Everyone: Reframing Accessibility Through a Wider Lens
June 10, 2021
"I want people on my team to get outside their lane to help improve the team beyond their direct responsibilities."
Mike DavidsonFireside Chat
March 11, 2022
