Failure Friday #5: Lessons from a SaaS Design Failure
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"Most people with my assistive technology might learn to use the system at a different pace than non-disabled users."
Sam ProulxSUS: A System Unusable for Twenty Percent of the Population
December 9, 2021
"The insight and research community had such a hunger to keep growing and evolving to better amplify the voices of the people we seek to understand."
Jemma AhmedTheme 2 Intro
March 10, 2022
"Without buy-in, you can’t get budgets approved or tools put in place to grow research practices."
Clemens Janssen Jane DavisEfficiently Scaling Research as a Team of One
March 28, 2023
"AI is table stakes now. It's on every roadmap and not going anywhere."
Joe Meersman Pooria SohiUse AI to Drive Outcomes that Go Beyond the Design Sprint
September 25, 2024
"Digital twins are replicas of dynamic systems that help both individuals and populations manage and improve operations."
Hugh DubberlyProblems with Problems: Reconsidering the Frame of Designing as Problem-Solving
June 19, 2019
"Outage caused by technical debt between Boneyard’s VT100 era system and E-Toy’s cloud infrastructure."
Ted NewardTheme 4: Enterprise Organizational Journey
June 4, 2019
"Risk-sharper is a role assigned within Risk Management that carries teams through the risk process to mitigate it."
Christian RohrerResearch Operations at Scale
November 7, 2017
"We met with local health officials, governments, and partner health companies to define best practices for returning to office safely."
George Hinchliffe Joy LiuDelivering Amazing Experiences
June 10, 2021
"Briefcase NGOs show up, collect opinions, don't pay people, and then disappear."
Amy Brana StuartRest in Peace Fly-in-fly-out Design
June 9, 2022