This video is only accessible to conference ticket holders.
Log in Create account
For 90 days after a conference, only paid ticket holders can watch conference videos. After that, all Gold members have access.
Contact Support if you are having any issues.
Summary
Gem initiated a panel discussion on how researchers are adapting to the evolving landscape of research methods and stakeholder engagement. They highlighted the importance of embracing mixed methods, enabling change within organizations, and experimenting with new approaches. Panelists shared their personal practices, emphasizing the necessity of adapting methods to specific research questions and being open to trying new approaches. They discussed how to keep participants' lived experiences front and center and the impact of community involvement in research. They acknowledged the challenges posed by fast-paced organizational demands and reiterated the value of balancing short- and long-term studies. The discussion concluded with tips on fostering skills among colleagues new to research, emphasizing community engagement and mentoring.
Key Insights
-
•
Importance of mixed methods and cross-functional research approaches
-
•
Need for researchers to adapt and be open to new methods
-
•
The role of curiosity in trying new research tools
-
•
Client demands can drive the need for innovative research methods
-
•
Participant experiences should be prioritized in research design
-
•
The benefits of balancing quick wins with long-term research goals
-
•
Using community expertise to inform research practices
-
•
Effective communication with stakeholders about research utility
-
•
Gradually building trust through successful smaller projects
-
•
Encouraging experimentation and mentorship to nurture skills in new researchers
Notable Quotes
"It's not just about practicing research, but also enabling others in our organizations."
"Everything is temporal as a tool and can be built upon."
"I lead a team where I say yes to trying new methods."
"The kind of research question determines the method."
"Focus groups deserve a second chance and can be redeemed."
"How do we make research support our broader goals?"
"Right sizing research for participants is crucial."
"Every organization aims to deliver value; it’s about connecting the dots."
"We can't solve a problem like racism in 14 weeks; let’s unpack what we can tackle."
"Events like this help people grow their research skills."
















More Videos

"We are not expecting developers to come in here. They shouldn't have to copy and paste anything."
George Abraham Stefan IvanovDesign Systems To-Go: Indigo.Design Overview and Exploring the Developer Workflow (Part 3)
October 1, 2021

"Finding and making a simple connection changed the course of my life for the better."
Nick CochranGrowing in Enterprise Design through Making Connections
June 3, 2019

"The future will include further specialization of labor within the design organization."
Dave Malouf Adrienne Allnutt Jon Fukuda Dominique WardThe Future of DesignOps
January 8, 2024

"Designers rarely spend the time to self-reflect, yet they find it useful."
Jason MesutShaping design, designers and teams
November 8, 2018

"Democratization assumes that everyone in a business is capable of conducting research."
Ari ZelmanowDark Side of Democratization
October 13, 2023

"Our offices are undergoing remodels to provide a modern, collaborative environment."
Kurdin Bazaz Liz Rytting Alex KarrCulture, DIBS & Recruiting
June 10, 2021

"UX online benchmarking provides a fast and efficient way to help our clients identify the strengths and weaknesses of their products."
Daniela Magaña Flores Ariane Rahn Jeff Ephraim BanderAhead of Competition: Learn What UX Benchmarking Can Do for Your Business Today
March 10, 2022

"Designing innovative service solutions requires focusing on community needs and experiences."
Onur Kocan Ayhan EnsiciUnderstanding the Strategy for Civic Design in a Complex City: Istanbul
November 16, 2022

"Help them stretch and manage through areas of growth that are bigger than they've done before."
Courtney KaplanTaking it to the next level: Career paths in DesignOps
November 8, 2018