Summary
The Experience Org at ServiceNow is a growing and world-class organization, comprised of a diverse team of passionate and creative designers, researchers, writers, and program managers. We all share a superpower in empathizing and understanding our users’ and customers’ needs to create product experiences that people love! We embrace diversity, inclusion, and belonging (DIBs) as a business imperative, a cultural value, and a shared commitment across ServiceNow. Learn about our amazing culture, the values we believe in, our dedication to DIBs, and the open opportunities we have to join our team!
Key Insights
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ServiceNow promotes a culture of feedback and flexibility, fostering employee well-being.
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Half-day Fridays have been implemented to improve work-life balance.
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Team collaboration and support are strongly emphasized among employees.
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Diversity, inclusion, and belonging are core values, with a focus on creating a safe space for all employees.
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ServiceNow's rapid growth doesn't compromise its commitment to a positive work culture.
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Employee experiences are integral to shaping the company's recruitment strategy.
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ServiceNow has launched initiatives to support underrepresented communities in tech through partnerships and apprenticeship programs.
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The company facilitates regular team-building events to strengthen relationships.
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Flexible scheduling options are critical in supporting employees with family responsibilities.
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The company aims for 25% diversity in early career roles and exceeded this goal.
Notable Quotes
"ServiceNow listens to our feedback and has started half-day Fridays to help work-life balance."
"Everyone is eager to jump in and help you."
"Flexibility is so appreciated and allows me to do my best work without guilt."
"The culture has not changed as we’ve grown—there's still room to innovate and express new ideas."
"Being able to be myself and show my tattoos without judgment is amazing."
"We focus on creating experiences that people love and that resonate with users."
"Working from home has been supported with money for home office setup and wellness activities."
"Our culture centers on having a safe space to express our voice and be our true selves."
"We set ambitious goals for diversity in hiring and take actionable steps to achieve them."
"ServiceNow values diverse perspectives in decision-making processes to enhance creativity and collaboration. "
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