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Sweating the Pixel: Scaling Quality through Critique
Gold
Thursday, June 10, 2021 • Design at Scale 2021
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Sweating the Pixel: Scaling Quality through Critique
Speakers: Joseph Meersman
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Summary

In the last 20 years as a Designer/Researcher, Joe Meersman has learned a thing or two about quality and scale. Join him for a presentation that outlines tactics for delivering quality outcomes, regardless of team size, by practicing critiques. One part Design Ops, one part Design School, Joe will provide actionable tips for facilitating critiques that will improve User Experiences.

Key Insights

  • Critiques sharpen design skills and elevate overall craft.

  • Active participation in critiques enhances team cohesion and collaboration.

  • Feedback should be specific and actionable for it to be effective.

  • Recognition of emotional responses in critique settings is crucial for constructive dialogue.

  • Design leaders should foster a safe environment to encourage open critiques.

  • Different types of critiques (ad hoc, informal, formal) serve unique purposes.

  • Establishing a critique framework can help teams maintain focus on quality outcomes.

  • Listening actively during critiques is essential for personal and team growth.

  • Critiques should start early in the project lifecycle to maximize their effectiveness.

  • Inclusion and diversity in critique settings enhance the quality of feedback.

Notable Quotes

"Sweating the pixel means paying attention to the details and maintaining quality."

"Critiques are great opportunities to demonstrate your strengths and identify areas for growth."

"The first designer vented without providing context, failing to guide the criticism process."

"Ad hoc critiques provide valuable real-time feedback when it matters most."

"You don't want to mix and match types of critiques; just pick one and give it a try."

"A well-run design critique requires both humility and activeness in listening."

"Active listening means thanking others for their input—even when it hurts."

"Critiques are uniquely tied to the design profession; they can significantly improve our craft."

"Be tool agnostic when experimenting with asynchronous critiques; find what clicks for your team."

"Share work in progress to solicit input that can be effectively acted upon."

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