Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

The Importance of Accessible Design Systems
Gold
Monday, January 8, 2024 • DesignOps Summit 2020
Share the love for this talk
The Importance of Accessible Design Systems
Speakers: Sheri Byrne-Haber
Link:

Summary

A design system is a set of repeatable components and standards guiding the use of those components. Standards can come in the form of documentation, videos, blogs, discussion channels, meetups and office hours just to name a few. A design system may be built internally within an organization, or there are hundreds of open source design systems that can be downloaded and used. However, only a small percentage of those open source design systems are set up such that they can be successfully implemented in a manner that results in software that is accessible to people with disabilities who use assistive technology to interact with technology. This talk will discuss the importance of accessible design systems and a high level overview of the ten best known open source design systems.

Key Insights

  • Disabilities include temporary and situational conditions, not only permanent impairments.

  • Accessible design systems combine code with standards, documentation, and training to ensure consistent implementation.

  • Color contrast must meet at least a 4.5:1 ratio for readability; misuse of red and green impacts colorblind users significantly.

  • Screen readers require meaningful, context-sensitive alt text or null alt when images are purely decorative to speed navigation.

  • ARIA attributes allow accessibility improvements without changing visual design, debunking the myth that accessible equals ugly or dumbed down.

  • Open source design systems encourage multi-company collaboration and legal sharing to improve accessibility across industries.

  • User research with people with disabilities differs fundamentally from general user research and is critical to accessible design.

  • Accessibility lawsuits in the US are growing rapidly, with some companies facing multiple suits due to backsliding on compliance.

  • Disability is often excluded from corporate diversity, inclusion, and equity programs, hindering accessibility progress.

  • Future accessibility advances rely on unbiased AI and personalized interfaces that remember user accessibility preferences, creating curb-cut-like benefits for all.

Notable Quotes

"Product owners want everybody to be able to use their software, but if it isn't accessible, you're effectively discriminating against disabled users."

"Situational disabilities like glare or temporary injuries affect a large portion of your audience and need to be considered in design."

"You want to code once and reuse components consistently for better UX; inconsistent skip-to-content links are a classic accessibility failure."

"Auto captions on YouTube struggle with accents and technical terms, so manual or human-reviewed captioning is essential for accuracy."

"Icons are not just decoration, they convey information and must meet WCAG color and size guidelines to be usable."

"Accessibility isn't about dumbing down interfaces; except for color, most guidelines do not require changing the look or behavior of components."

"Open source lets companies like Dell, IBM, and the UK government collaborate legally and share accessibility improvements."

"94% of companies exclude disability from their diversity and inclusion initiatives, a major missed opportunity to advance accessibility."

"Employees are now suing employers for inaccessible tools, with million-dollar verdicts even in conservative courts."

"Personalization of accessibility settings will be the next big shift, letting users avoid repeated microaggressions like repeatedly enabling captions."

Ask the Rosenbot
Patrick Boehler
The service shift: transforming media organizations to create real value through design
2025 • Advancing Service Design 2025
Gold
Katie Hansen
Experimental research: techniques for deep, psychology-driven insights
2025 • Advancing Research 2025
Gold
Dalia El-Shimy
So You've Got a Seat at the Table. Now What?
2020 • Advancing Research 2020
Gold
Dante Guintu
How to Crush the Talent Crunch
2022 • DesignOps Summit 2022
Gold
Sam Proulx
Accessibility: An Opportunity to Innovate
2022 • Civic Design 2022
Gold
Ian Johnson
Latent Scope: Finding structure in unstructured data
2025 • Designing with AI 2025
Gold
Dan Saffer
Why AI projects fail (and what we can do about it)
2025 • Rosenfeld Community
Jayne Engle
Civic Design for the Next Seven Generations—A Discussion on Sacred Civics
2022 • Civic Design Community
Peter Merholz
The Trials and Tribulations of Directors of UX
2023 • Enterprise Community
Sam Proulx
Online Shopping: Designing an Accessible Experience
2023 • Enterprise UX 2023
Gold
Clara Kliman-Silver
UX Futures: The Role of Artificial Intelligence in Design
2023 • Enterprise UX 2023
Gold
Amy Evans
How to Create Change
2024 • DesignOps Summit 2024
Gold
Changying (Z) Zheng
Practical DesignOps: From Ideas to Tools That Teams Actually Use
2025 • Rosenfeld Community
Dan Willis
Enterprise Storytelling Sessions
2017 • Enterprise Experience 2017
Gold
Lukas Moro
“Feels Like Paper!”: Interfacing AI through Paper
2025 • Designing with AI 2025
Gold
Jake Burghardt
Stop wasting research: Unlock more value from research insights
2025 • Rosenfeld Community

More Videos

Jen Briselli

"Think about alignment versus coherence. Coherence means the system makes sense even if parts go different directions."

Jen Briselli

Learning Is The Engine: Designing & Adapting in a World We Can’t Predict

April 16, 2025

Robert Fabricant

"If people are complaining about the present, it’s very difficult to imagine a future without addressing current challenges."

Robert Fabricant Sahibzada Mayed Nidhi Singh Rathore

Industry junctures: Paths forwards for UXR and the critical decisions that get us there [Advancing Research Community Workshop Series]

October 2, 2024

Alla Weinberg

"Leadership usually determines whether psychological safety is built or eroded in a culture."

Alla Weinberg

Design Teams Need Psychological Safety: Here’s How to Create It

September 8, 2022

Dan Hill

"When asked how he went bankrupt, he said in two ways: gradually and then suddenly — that’s how technology evolves."

Dan Hill

Designing for the infrastructures of everyday life

June 4, 2024

Bria Alexander

"The pressure in design ops is often delivery-first mindset instead of quality and strategic impact - Dave Malu."

Bria Alexander Patrizia Bertini Peter Boersma Jon Fukuda Dave Malouf Theresa Slate Changying (Z) Zheng

Charting the future of DesignOps: A community workshop

April 18, 2024

Chris Geison

"If we’re not able to talk about research as a basket of potential investments driving innovation or de-risking decisions, maybe we don’t deserve a seat at the table."

Chris Geison

What is Research Strategy?

March 11, 2021

Sam Proulx

"Accessibility requires flexible designs, not limited or simplified designs."

Sam Proulx

Accessibility: An Opportunity to Innovate

November 16, 2022

Dagmara Kukawka

"Scale without guardrails becomes chaos. Coaching not caretaking protects learning and accountability."

Dagmara Kukawka

Tiny team, moonshot impact: Democratizing research across continents

March 10, 2026

Aleksandra Korczynska

"Survey data should be treated as zero-party data that fuels personalized communications and lifecycle marketing."

Aleksandra Korczynska Caroline Jarrett Justyna Parmee

Survey Tools

March 12, 2026