Log in or create a free Rosenverse account to watch this video.
Log in Create free account100s of community videos are available to free members. Conference talks are generally available to Gold members.
Summary
Four of your research colleagues discussed and defended their respective positions (below) on the impact of AI on user research. Participants engaged in a discussion and Q&A, facilitated by Dr. Jamika D. Burge. “AI has the potential to be the researcher's best friend, by doing all the heavy lifting associated with analysis - but it also has the potential to cause unimaginable damage”. – Nick Fine “Researchers absolutely must learn to create AI prompts. Not only will prompt engineering become an essential, required research skill, but it will also offer a much-needed opportunity to rethink our role as facilitators of change.” – Alexandra Jayeun Lee Soon, AI will be able to utilize the participant's feedback as a prompt to create RITE design variations on the fly, offering the researcher multiple flow options organically and in real time, which will radically transform our research practice.” – Greg Nudelman “UX Researchers can reinvent themselves as “delightful ethicists” who oversee ethics on critical issues when generative AI supplies abundant solutions without providing the why." – Bo Wang
Key Insights
-
•
AI offers researchers superpowers in data analysis and design iteration but carries risks if not utilized correctly.
-
•
Experienced researchers must bridge the gap between AI outputs and user needs, ensuring quality and validity.
-
•
Ethical considerations in AI use are paramount to avoid biases and ensure inclusive design.
-
•
The role of UX researchers may evolve to include ethical oversight, advocating for human-centered practices in AI deployment.
-
•
Collaboration among researchers and technologists is essential to navigate the complexities of AI tools in user experience research.
Notable Quotes
"AI has as much capacity to do harm as it does good."
"Inexperienced researchers risk putting invalid AI outputs into corporate knowledge bases."
"Learning prompt engineering will make us better researchers, similar to how coding enhances design skills."
"AI is a tool; we should use it to elevate our practice rather than diminish it."
"Ethics in AI is crucial, but often overlooked in favor of commercial interests."
More Videos
"This isn’t just about design; this is about enabling clients to succeed."
Julie Gitlin Esther RaiceDesign as an Agent of Digital Transformation at JPMC
June 9, 2021
"The acknowledgment and validation of experiences can go a long way in cultivating trust and safety among teams."
Rachael Dietkus, LCSW Uday Gajendar Dr. Dawn Emerick Dawn E. Shedrick, LCSWLeading through the long tail of trauma
July 13, 2022
"People who say you should write a book probably don't understand the process."
Louis RosenfeldCoffee with Lou: Should You Write a (UX) Book?
March 7, 2024
"Good morning. I'd like to start off by sharing a story with you guys this morning."
Sarah GallimoreInspire Progress with Artifacts from the Future
November 18, 2022
"Starting from scratch is both exciting and hard."
John DonmoyerShipping your code generation experiments to production
June 11, 2025
"We accepted his new offer at Adobe earlier this year."
Bria AlexanderTheme 1 Intro
September 23, 2024
"I was hired at Apfolio in 2010 and started having our first designer on board."
JJ KercherA Roadmap for Maturing Design in the Enterprise
June 15, 2018
"I'm incredibly proud of each of you for the effort you put into the curation process"
Bria AlexanderTheme Two Intro
September 8, 2022
"Our interfaces are still over reliant on the visual and the auditory sense."
Lukas Moro“Feels Like Paper!”: Interfacing AI through Paper
June 11, 2025
