Summary
As UX researchers, you already know that including people with disabilities in your research isn’t just about accessibility, it’s about unlocking innovation. But what does that look like in practice? And what happens when inclusive design is left out? In this session, Samuel Proulx, Accessibility Evangelist at Fable, will take you beyond theory and into the real-world impact of inclusive research. Through compelling examples, like how people with disabilities forever changed the way we read, or how a lack of inclusive input led to autocorrects embarrassing (and sometimes harmful) errors, you’ll see how accessibility-driven insights shape the products we use every day. Whether you’re refining your research methods or making the case for inclusive design in your organization, this session will equip you with actionable strategies to ensure your work leads to products that don’t just meet compliance, they change the game. Join us to learn how accessibility fuels innovation, and how you can be part of it.
Key Insights
-
•
Accessibility is broader than the blind community; it includes a range of disabilities and aging populations.
-
•
Many essential technologies have been driven forward by the needs of people with disabilities.
-
•
Audiobooks originated from the need for accessible reading formats, showcasing the intersection of technology and disability.
-
•
Autocorrect was developed in response to cognitive challenges, illustrating how assistive technology can benefit a wider audience.
-
•
Touch screens were initially seen as impractical until redesigned with inclusive principles, leading to innovations like multi-finger gestures.
-
•
Inclusion of disabled perspectives in research can transform technology to serve broader issues effectively.
-
•
The quality of audiobook narration is subject to debate and raises important questions about representation and skill.
-
•
Engagement with disabled communities is crucial for discovering real problems and effective solutions in accessibility.
-
•
Collaborative research is key to fostering technological advancements that benefit all users.
-
•
The current market for audiobooks is exponentially growing, emphasizing the demand for accessible formats.
Notable Quotes
"The mother of invention is necessity, originally said by William Horman in 1519."
"When we think about accessibility, we're thinking about a population that's much wider than what you might expect."
"Audiobooks are the largest market for books, growing at 26% per year."
"Autocorrect is assistive technology that can save your bacon for those who struggle with typing."
"Research with people with disabilities is about finding solutions with us, not for us."
"When you tap into the expertise that people with disabilities have developed over lifetimes of invention, reinvention, and adaptation, you will undoubtedly find problems that you can solve."
"The touch screen changed the way we define interfaces together forever."
"All innovations have come from the collaborative efforts of researchers and disabled users working hand in hand."
"If we as researchers just get involved, technology driven by disability can change the world for all of us."
"Audiobooks were first about printing books for the blind on phonograph records, highlighting the evolution of accessibility."
















More Videos

"Low fidelity does not mean low quality; it's important for your wire frames to look good."
Billy CarlsonTips to Utilize Wireframes to Tell an Effective Product Story
June 6, 2023

"It's about creating a culture of sustainability, not just a set of rules."
Prayag Narula Hannah HudsonEmpowering Designers to do Good Research
March 11, 2022

"Being told that I was special changed my thought process."
B. Pagels-MinorBreaking the Tension: The Power of Enabling Your Employees to Show Up Authentically
June 10, 2022

"By automating context analysis, teams can explore an entire domain in a matter of hours instead of weeks."
Joerg Beringer Thomas GeisScaling User Research with AI: Continuous Discovery of User Needs in Minutes
June 10, 2025

"Empathy sticks with you and transforms how people think about their work."
Ross SmithBreaking Barriers with Empathy
June 9, 2017

"Time management in collaboration is more than just meeting deadlines."
Elizabeth ChurchillExploring Cadence: You, Your Team, and Your Enterprise
June 8, 2017

"We are doctors, not waiters; we combine data and expertise to generate insights."
Megan Blocker Marieke McCloskey Renee ReidPositioning insight: Structuring teams, roles and careers for a changing research landscape
March 13, 2025

"If you go on skepticism, you probably won’t find great people."
Husani OakleyBias Towards Action: Building Teams that Build Work
June 14, 2018

"It’s critical to embed inclusivity from the start through equitable practices."
Ariel KennanTheme 2 Intro
December 9, 2021