Rosenverse

Log in or create a free Rosenverse account to watch this video.

Log in Create free account

100s of community videos are available to free members. Conference talks are generally available to Gold members.

Trauma-informed Research: A Panel Discussion

Thursday, October 7, 2021 • Advancing Research Community
Share the love for this talk
Trauma-informed Research: A Panel Discussion
Speakers: Matt Bernius , Sarah Fathallah , Hera Hussain and Jessica Zéroual-Kara
Link:

Summary

The unfolding epidemics and crises of the last year and a half provide stark reminders that no person or setting is ever safe from the impacts of traumas. Now more than ever, it’s critical for us as researchers to anticipate and plan for the realities of trauma as it emerges in our work (and in ourselves). Join us for a discussion of how the panelists came to embrace trauma-informed practices and how they have led to changes in the way we approach our work. Being trauma-informed and -responsive is not a destination but rather a constant state of becoming. You’ll leave with the information you need to start this journey in your own practice.

Key Insights

  • Including people with lived experience in research teams helps anticipate trauma triggers and design sensitive methods.

  • Trauma manifests and is processed differently across cultures, requiring flexible, adaptive research approaches.

  • Allowing participants agency in how and when they engage reduces retraumatization risks.

  • Trauma-informed work demands self-care practices for researchers, including debriefings, breaks, and mutual support.

  • Research in systems like government must address trauma perpetuated by those systems, not just individual experiences.

  • Commodification of trauma-informed approaches risks diluting their meaning into performative checklists.

  • Organizational change, starting with HR policies and leadership modeling vulnerability, is vital for trauma-informed cultures.

  • Researchers and designers should assume trauma is present in all human interactions, even in traditionally 'non-sensitive' sectors.

  • Consent is an ongoing process, and participants should always feel empowered to pause or stop participation.

  • Sharing and mentoring among practitioners strengthens trauma-informed approaches and prevents isolation.

Notable Quotes

"Trauma is a response to anything that's overwhelming—too much, too fast, too soon, or too long coupled with a lack of protection or support."

"You can't heal your way out of death or oppression by reforming oppressive systems; you can only do so by dismantling those systems."

"We need to be better at questioning the motivations of the parties we work with and what they’re getting out of the work."

"All processes are extractive; even if there’s an element of enrichment, reducing that extraction is crucial."

"Allow people to tell you how trauma extraction feels; don’t assume based on your cultural lens."

"Leadership modeling of vulnerability and human challenges is the first step towards trauma-informed organizational culture."

"Trauma-informed is not a destination; it’s a journey, a continuous state of becoming."

"If you work with humans, you work with trauma. Assume everybody carries some form of vulnerability."

"Take breaks, use chill zones, and create safe spaces within research and workplace settings."

"Being trauma-informed means caring for yourself, forgiving your mistakes, and moving forward with humility."

Ask the Rosenbot
Nalini Kotamraju
Research After UX
2024 • Advancing Research 2024
Gold
Amy Evans
How to Create Change
2024 • DesignOps Summit 2024
Gold
Max Gadney
Assessing UX jobs for impact in climate
2024 • Climate UX Interest Group
Jennifer Bolduc
What's involved with getting people back to work?: A panel discussion
2021 • DesignOps Community
Luca Rager
Empowering Gaming at Scale: How Xbox Builds Powerful, Automated, and Distributed Design Systems with Sketch
2021 • DesignOps Summit 2021
Gold
Clara Kliman-Silver
UX Futures: The Role of Artificial Intelligence in Design
2023 • Enterprise UX 2023
Gold
Alla Weinberg
Cross-Functional Relationship Design
2022 • Design in Product 2022
Gold
Maggie Dieringer
Cutting through the Noise
2020 • DesignOps Community
Husani Oakley
Theme Three Intro
2023 • Enterprise UX 2023
Gold
Mike Oren
Design Research Strategy & Strategic Design Research
2022 • Advancing Research Community
Deanna Washington
Connecting the Ops: Plenary Panel and Closing Circle
2022 • DesignOps Summit 2022
Gold
Laine Riley Prokay
Carving a Path for Early Career DesignOps Practitioners
2022 • DesignOps Summit 2022
Gold
David Cronin
Discussion
2015 • Enterprise UX 2015
Gold
Adrian Howard
Sturgeon’s Biases
2024 • DesignOps Summit 2024
Gold
David Sternberg
Uncovering the hidden forces shaping user behavior
2025 • Rosenfeld Community
Sheryl Cababa
Expanding Your Design Lens with Systems Thinking
2023 • Enterprise Community

More Videos

Deanna Zandt

"Sometimes significant change happens in a heartbeat because one person said something unexpected."

Deanna Zandt

The Unspoken Complexity of “Self-Care” with Deanna Zandt

July 21, 2022

Bria Alexander

"Huge shout out to Lauren Cantor, our house librarian, for her wonderful contributions."

Bria Alexander

Opening Remarks

October 4, 2023

Ellie Krysl

"The DP&M tool has everything designers wish they could see from Jira and Figma, but often can’t because it’s either inappropriate or too hard to keep updated in those tools."

Ellie Krysl Jon Fukuda

Planned Right. Managed Right. Designed Right.

June 6, 2023

Rachael Dietkus, LCSW

"We pay all of our speakers and provide both subject matter and professional speaker coaching to polish your presentation."

Rachael Dietkus, LCSW Victor Udoewa Jennifer Strickland

Everything You Need to Know about the Civic Design 2022 Call for Presentations

May 17, 2022

Anat Fintzi

"Two-thirds of our internal team had experienced a late or lost delivery, reflecting real customer frustration."

Anat Fintzi Rachel Minnicks

Delivering at Scale: Making Traction with Resistant Partners

June 9, 2022

Kate Kalcevich

"It's cheaper to fix accessibility issues in the design phase than to wait until after coding or production."

Kate Kalcevich

Integrating Accessibility in DesignOps

September 23, 2024

John Cutler

"The subtle art of taking care of yourself and giving a f in ways that generally encourage coherent behaviors."

John Cutler

The Alignment Trap

November 29, 2023

Steve Portigal

"I was very conscious of what I perceived might be impatience from stakeholders watching the interview."

Steve Portigal Susan Simon-Daniels Tamara Hale Randolph Duke II

War Stories LIVE! Q&A-Discussion

March 30, 2020

Dan Willis

"You have to make the user unavoidable in every conversation and decision."

Dan Willis

Filling the Void

November 7, 2018