Connecting the Dots: How to Foster Collaboration and Build a Strong Design Review Culture
Summary
Developing a process that keeps designers connected to their work and their peers is especially challenging in distributed teams. See how we do it at MURAL, a design-first company, where we bring people together with collaborative intelligence to create a digital space that feels open and safe.
Key Insights
-
•
Mural treats design review as an ongoing process with multiple touchpoints rather than a single milestone.
-
•
Standard design reviews happen weekly and focus on medium- to high-risk work but welcome all stages and disciplines.
-
•
Workshops serve as final checkpoints involving cross-functional partners like engineering and product management.
-
•
Peer design pairing encourages mentorship by pairing designers with senior leaders voluntarily each quarter.
-
•
Asynchronous reviews leverage Loom videos and Mural templates to collect thoughtful feedback across time zones.
-
•
Executive design reviews focus on strategic decisions and involve a small, cross-functional group for final alignment.
-
•
A foundational design culture depends on trust and the shared belief that feedback is a gift.
-
•
Design operations supports autonomy and flexibility by providing templates while allowing teams to self-manage.
-
•
Embedding design reviews into Agile sprint cycles requires negotiation and education with product and engineering partners.
-
•
For smaller or solo design teams, education, advocacy, and having allies help integrate design reviews effectively.
Notable Quotes
"Design review is simply the act of designers collaborating to increase quality and craft."
"Feedback is a gift; it’s always about the work and never about the person."
"You don’t need to be in the same room to achieve something great."
"A great designer doesn’t have all the right answers, they have the right questions."
"Trust emerges through sharing work, receiving feedback, and trusting those around you to help you grow."
"Critique is an opportunity to build a culture of trust upon grounded reality while developing your craft. - Chris"
"Design review is a time to get comfortable feeling vulnerable and stay curious and open. - Kelly"
"Artifacts didn’t happen if they’re not documented; they’re decision-making points in the product process."
"For distributed teams, cameras on help build connectedness, though it remains optional."
"Sometimes it helps to have an ally who champions you and acts as a gatekeeper for design requests."
Or choose a question:
More Videos
"I wish I knew it was okay to invest in relationships; that’s how incremental change happens."
Scott Jensen Sarah Delaney Carmen LiuShort Take #2: UX/Product Lessons from Your Industry Peers
December 6, 2022
"Amara Spence will close with a keynote about designing for liberation and the rehearsal of freedom."
Sarah BrooksTheme Three Intro
November 18, 2022
"Define who you are and who you need to become. Lean into the change because for better or for worse, design ops is changing."
Jon FukudaTheme One Intro
October 2, 2023
"Lauren Cantor keeps all those links and other resources so we don’t have to be googling while listening."
Bria AlexanderOpening Remarks
March 29, 2023
"The amygdala acts as the brain’s smoke detector, smashing a button when it senses anything unsafe."
Joshua GravesWe Need To Talk: Navigating Conversations with Your Boss (Part 1 of 3)
April 14, 2025
"Buffalo is actually designed for incidents like this to happen."
Kyria Stephens Marlon KernerPower to Heal: Civic Design in the Aftermath of Tragedy
November 17, 2022
"The culture here is not competitive; people openly share their work, ask for feedback, and genuinely help each other grow."
Caitlyn Hampton Monica Lee Jina YoonCompass 101: Growing Your Career In A Startup World
June 11, 2021
"In government, the motivation is reduction of misery: why are we up at 3 AM fixing something avoidable?"
Louis RosenfeldDiscussion: What Operations can teach DesignOps
November 6, 2017
"I always said I'm not good with blank slates. I had to develop my own constraints after leaving structured work."
Rachel GarbExit Interview #7: Facing a blank slate in retirement when constraints are all you’ve ever known
August 5, 2026
