Accessible only to conference ticket holders.
Log in Create account
For 90 days after a conference, only paid ticket holders can watch conference videos. After that, all Gold members have access.
If you have purchased recording access and cannot see the video, please contact support.
From tools to staff: What the next generation of agents means for the future of design
Summary
The dramatic rise of OpenClaw hints at a future where AI doesn’t just generate text: it owns tasks. In this panel, hear how designers are inventing new ways of working with AI agents, from AI “chiefs of staff” to their very own production crew. Together they’ll speculate what the agent shift signals for designers today, and how we can prepare for a more agentic future.
Key Insights
-
•
AI agents differ from AI tools by having agency to autonomously execute tasks beyond providing suggestions or information.
-
•
Owning and externalizing context in portable, structured formats like JSON is critical for sustainable AI workflows.
-
•
Designers must embrace storytelling and cinematographic skills to define human experiences, which AI cannot replicate.
-
•
Agents can take on defined roles like chief experience officer or product lead to enrich design conversations with alternative perspectives.
-
•
Separating design artifacts into human-readable and agent-readable folders enables flexible workflows for collaborating with AI.
-
•
Execution with AI is cheap and fast, but successful AI usage requires precise, practiced communication—an evolving design skill.
-
•
Design remains centered on meeting human needs, but the materials and methods now include language, APIs, and interactive standards like HTML.
-
•
The line between designers, product managers, and engineers will blur as AI broadens what individuals can accomplish.
-
•
Building real, goal-driven AI projects with real users yields far deeper learning than casual experimentation with AI.
-
•
Agents working behind the scenes, whether visible to the user or not, redefine automation by completing long-running or background tasks independently.
Notable Quotes
"The agent is a thing that's going to put an outcome of a story we told, but we're not going to be the ones building it."
"An agent is something that works when you are not around."
"I use AI throughout every part of the design process, from strategy to prototyping to creating UIs."
"I needed an agentic product lead to sit in that conversation and hash things out through different points of view."
"We are not just designing for people anymore. We're designing for people and the agents that are working alongside them."
"The more that you can get context out of the backend and into a place you control, the easier it is to work with AI."
"Designers who want to be relevant are going to be cinematographers and storyboarders of human experiences."
"Communicating with precision and nuance to get good AI outputs is not second nature; it really takes practice."
"Try to build a real thing with a real persona and real stakes on whether it works or not."
"The interface is made out of words and language, a new material for designers to shape and work with."
Or choose a question:
More Videos
"We’re not looking to attack individuals, but to attack these systems."
Spencer L. A. StultzWhy Social Justice Frameworks are Necessary for Successful DEI/JEDI Initiatives
October 4, 2023
"If you don’t clarify the roles and who does what, it’s kind of impossible to do anything else."
Louis Rosenfeld Christian CrumlishOpening Remarks
November 29, 2023
"Cohorts are one of the favorite parts of the conference, so really participate if you’re in one."
Bria AlexanderOpening Remarks
November 18, 2022
"We shifted UX Weekly to Product Design Biweekly, giving the team more time to engage meaningfully."
Briana Thomas Christina RodriguezWhen Design Ops Comes in H.O.T. : A Tale of a Transformed Design Org
September 30, 2021
"Design system contributors need help along the way—think of it like training wheels before they ride independently."
Nina JurcicThe Design System Rollercoaster: From Enabler and Bottleneck to Catalyst for Change
October 3, 2023
"If you cannot remove a treatment, it may not be a true cause."
Joshua NobleCasual Inference
October 6, 2023
"No matter where you sit on the political spectrum, it was hard not to be met with suspicion and distrust at every turn."
Robert FabricantShifting dynamics: The evolving relationship between researchers, participants, and organizational systems
March 11, 2025
"Design is an intention for change, not just a solution handed off to engineering."
Dolly ParikhExit Interview #7: Journey of a Social Entrepreneur
May 21, 2026
"Can we just hang out, get on the tube, and hang out at Heathrow? He looked at me very strangely."
Stephen PollardClosing Keynote: Getting giants to dance - what can we learn from designing large and complex public infrastructure?
November 7, 2017
