Christian Crumlish

" Communicating with precision and nuance to get good AI outputs is not second nature; it really takes practice. "

" If I stop doing it, it stops, and I'm the human in the loop, or the monkey in the middle. "

" Starting small with local meetups or internal talks helps you test and improve your material before bigger stages. "

" If you don’t clarify the roles and who does what, it’s kind of impossible to do anything else. "

" What is going wrong? What’s the matter? What’s the cause of that? "

" We put product managers at the center to map what they see, say, do, and also think and feel based on our collective experiences. "

" Capturing quotes directly—even assumed ones—makes empathy mapping more specific. "

" It’s a muscle to build: agreeing on goals, measuring, learning, and adjusting over time to avoid wasted effort. "

" If you don’t have a little earthquake every now and then, you have a real big one after a while. "

" If you’re a product manager, you don’t do very much design work anymore; you care about it but step away from the Figma. "