Christian Crumlish

" The agent is a thing that's going to put an outcome of a story we told, but we're not going to be the ones building it. "

" If I stop doing it, it stops, and I'm the human in the loop, or the monkey in the middle. "

" Most bad panels feel like a bunch of people showing up at the last minute without shared goals or preparation. "

" How do you influence bosses who don’t understand design, product, or technology? That’s a key challenge. "

" I feel a lot of pain and anxiety in the community people wondering, you know is our seat at the table slipping away. "

" Product managers are trying to keep up with deadlines but often launch hard-to-use features hoping to make them better later. "

" Sometimes the solution is obvious and doesn’t need a lot of user research time. "

" Human-centered metrics put qualitative user needs back into the conversation alongside quantitative data. "

" We can design the experience of working with us just like we design for end users. "

" Use your UX skills to design better working relationships by empathizing with colleagues like you do with users. "