Christian Crumlish

" Communicating with precision and nuance to get good AI outputs is not second nature; it really takes practice. "

" These bots will say yes to all your ideas, whether they're good or bad—that's the rocket to Mars anti-pattern. "

" Newness isn’t necessarily a new methodology—it can be a new way of looking at something familiar. "

" Design and product is more about making sure design is part of product than implying any subordination. "

" I’ve sat on both sides of the table. I’ve sometimes help both jobs at once which I don’t recommend. "

" Empathy mapping uses sensory metaphors but can exclude people with disabilities if we’re not careful. "

" This work does not fit our product program. "

" When I was head of product, I wasn’t enough of a domain expert or business model expert to scale the company. "

" If you don’t have a little earthquake every now and then, you have a real big one after a while. "

" Product managers are responsible for value – making sure something valuable is being created that meets real needs. "