Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Opening Remarks
Gold
Thursday, September 30, 2021 • DesignOps Summit 2021
Share the love for this talk
Opening Remarks
Speakers: Bria Alexander
Link:

Summary

The second day of the Design Operations Summit 2021 was opened by the Roosevelt Media host who acknowledged the curation team, speakers, and facilitators for their efforts. The day’s theme was led by Bud Cadet and centered on achieving successful outcomes for design operations teams. Attendees were guided on how to navigate the conference program, including the separation of sponsor sessions—free and open to all—from the main paid programming. The host expressed gratitude towards sponsors such as Verizon Design, Mural, and others, emphasizing their support for workshops and content. Attendees were encouraged to engage in the event’s Slack community using #deogenerall for discussions and #deogenerall.help for technical assistance. Special attention was given to cohort groups that foster networking and knowledge sharing among participants. Notably, the conference provided comprehensive session support, with dedicated note takers like MJ Broadbitt and Kay Abba who captured and distributed notes, resource lists, decks, and recordings, allowing attendees to fully focus on the content without needing to take their own notes. Kay Abba’s multi-disciplinary background was highlighted as crucial to delivering quality session notes. Overall, the day set a collaborative and well-supported atmosphere for design ops professionals.

Key Insights

  • Day two of DesignOps Summit 2021 focused on successful outcomes in design operations, curated and hosted by Roosevelt Media and led by Bud Cadet.

  • Sponsor sessions are free and open to everyone, running separately from the main paid program to provide inclusive high-quality content.

  • Verizon Design was a major sponsor, supporting all four DesignOps workshops, illustrating strong industry backing.

  • Slack channels play a key role in community engagement, with #deogenerall for content discussion and #deogenerall.help for technical support.

  • Cohorts are structured groups of 10–20 people that encourage networking, idea exchange, and sustained community during the conference.

  • DesignOps Summit provides curated session notes, resource lists, decks, and recordings to eliminate attendee note-taking burdens.

  • Dedicated scribes like MJ Broadbitt and Kay Abba ensure comprehensive and accurate capture of session content and resources.

  • Kay Abba’s diverse experience in UX design, project management, and human relations enriches the quality of conference notes and documentation.

  • The conference emphasizes inclusivity and accessibility by making all digital content available shortly after each session.

  • Digital swag bags offer attendees exclusive deals from sponsors, replacing traditional physical giveaways with online value.

Notable Quotes

"Sponsors make this conference possible, without them we wouldn't be here talking about some incredibly interesting things."

"Sponsor sessions are free for anyone, whether you paid to attend or not, so invite your coworkers, friends, and family."

"Cohorts are one of the most highly rated parts of our conferences every single year, you get to meet somebody new from a different company."

"If you want to take part in the gifs, laughs, jokes, questions, and links to resources, join us on #deogenerall Slack channel."

"You do not need to take any notes, we have dedicated note takers who provide session notes, resource lists, decks, and videos."

"Kay Abba is a business and project analyst, UX designer, and project manager who brings multifaceted expertise to our note-taking."

"All session notes and resources will be available within the hour, so you can just relax and absorb the content."

"There are no overlaps between sponsor content and main programming, so you never have to choose what to attend."

"Check out our digital swag bag for some awesome offers from our sponsors – it's like free t-shirts and sweaters but digital."

"If you have any tech issues or need customer support, #deogenerall.help is here to assist you throughout the conference."

Ask the Rosenbot
Sarah Auslander
Insights Panel
2022 • Civic Design 2022
Gold
Anna Poznyakov
Get The Most Out Of Stakeholder Collaboration—and Maximize Your Research Impact
2021 • Advancing Research 2021
Gold
James Chudley
Decarbonising User Journeys: How minimising enables us to do more with less
2025 • Climate UX Interest Group
Bria Alexander
Day 3 Welcome
2024 • DesignOps Summit 2024
Gold
Sharbani Dhar
Breathing Room for Delight
2024 • Enterprise Experience 2020
Gold
Sam Proulx
Online Shopping: Designing an Accessible Experience
2023 • Advancing Research 2023
Gold
Todd Healy
Driving Change with CX Metrics
2023 • Enterprise UX 2023
Gold
Joerg Beringer
Scaling User Research with AI: Continuous Discovery of User Needs in Minutes
2025 • Designing with AI 2025
Gold
Taylor Jennings
Repository Retrospective: Learnings from Introducing a Central Place for UX Research
2022 • Advancing Research 2022
Gold
Robert Schwartz
We're Here for the Humans
2017 • Enterprise Experience 2017
Gold
Sam Proulx
Online Shopping: Designing an Accessible Experience
2023 • DesignOps Summit 2023
Gold
Brennan Hartich
Communicating and Establishing DesignOps as a New Function
2018 • DesignOps Summit 2018
Gold
Nick Cochran
Growing in Enterprise Design through Making Connections
2019 • Enterprise Experience 2019
Gold
Saskia Liebenberg
Start Small for Big Impact
2019 • DesignOps Community
Mac Smith
Measuring Up: Using Product Research for Organizational Impact
2021 • Advancing Research 2021
Gold
Dharani Perera
The mandala of service design: unlocking alignment and action through service design
2025 • Advancing Service Design 2025
Conference

More Videos

Nicole Bergstrom

"You can’t have an accessible experience if it’s not usable, and you can’t have a usable experience if it’s not accessible."

Nicole Bergstrom Anna Cook Kate Kalcevich Saara Kamppari-Miller

AccessibilityOps: Moving beyond “nice to have”

September 19, 2024

Erin Weigel

"People connect with other people, even through screens, so employee recommendations matter digitally too."

Erin Weigel

Real-world lessons to improve your conversion rates

June 26, 2024

Dr. Jamika D. Burge

"If we don’t advocate for understanding AI, more decisions will be made without researchers, leading to unjust outcomes."

Dr. Jamika D. Burge Nick Fine Alexandra Jayeun Lee Greg Nudelman Bo Wang

How UX researchers can partner with (and not be replaced by) AI [Advancing Research Community Workshop Series]

August 31, 2023

Daniel J. Rosenberg

"The FDA-approved agile process is more like a controlled waterfall with strict traceability, especially for Class 3 devices."

Daniel J. Rosenberg

Digital Medicine Design

September 26, 2019

Francesca Barrientos, PhD

"We had to push back on the idea that we could just use existing models without understanding our team’s needs."

Francesca Barrientos, PhD

You Need Your Own Definition of Design Maturity

June 8, 2022

Gabriela Barneva

"Doing accessibility from the start saves cost by avoiding expensive retrofits and rework later on."

Gabriela Barneva

Operationalizing Inclusive Design in Design Ops

September 11, 2025

Eduardo Ortiz

"Just throwing numbers at people does not engage them; pairing data with personal stories or quotes makes the findings resonate."

Eduardo Ortiz Robin Beers Rachael Dietkus, LCSW Bruce Gillespie Jess Greco Marieke McCloskey Renee Reid

Day 3 Theme Panel

March 13, 2025

Gabrielle Verderber

"You should not try to deliver your playbook from the ivory tower of design ops. It just will not be successful."

Gabrielle Verderber

Documentation Your Team Will Actually Use

October 3, 2023

Megan Campos

"We often center the point of view of dominant demographics and ignore the needs of those we never speak to."

Megan Campos

What Did I Miss? The Hidden Costs of Deprioritizing Diversity in User Research

March 12, 2021