Erika Flowers
Principal Service Designer, Author, Facilitator
Erika Flowers presently works at Insulet tackling the challenges of people living with diabetes. She joined NASA as a civil servant and Digital Service Expert in 2023 after working at the digital collaboration startup Mural as an Senior Principal Experience Strategist. Previously, she worked for Intuit as an Innovation Catalyst and Design Strategist for the QuickBooks and TurboTax financial products. The last decade of her career has been focused on collaboration methods, human centered design practices, service design, and the facilitation of co-creative workshop.
Rosenverse talks by Erika:
" Designers who want to be relevant are going to be cinematographers and storyboarders of human experiences. "
From tools to staff: What the next generation of agents means for the future of design
June 10, 2026
" Designers must learn code fundamentals to use AI effectively, akin to becoming apprentices to the world’s greatest software developers. "
The Handoff is Dead: Design-Led Engineering with AI Agents
March 4, 2026
" Culture over technology is all that matters. Technology can’t help you out of cultural problems. "
AI-Readiness: Preparing NASA for a Data-Driven, Agile Future
June 10, 2025
" Mural is not just a digital whiteboard — it is the digital office space where collaboration happens across time and space. "
Introduction to MURAL for UX
June 11, 2021
