Erika Flowers
Principal Service Designer, Author, Facilitator
Erika Flowers presently works at Insulet tackling the challenges of people living with diabetes. She joined NASA as a civil servant and Digital Service Expert in 2023 after working at the digital collaboration startup Mural as an Senior Principal Experience Strategist. Previously, she worked for Intuit as an Innovation Catalyst and Design Strategist for the QuickBooks and TurboTax financial products. The last decade of her career has been focused on collaboration methods, human centered design practices, service design, and the facilitation of co-creative workshop.
Rosenverse talks by Erika:
" The interface is made out of words and language, a new material for designers to shape and work with. "
From tools to staff: What the next generation of agents means for the future of design
June 10, 2026
" AI agents take all your research and instantly synthesize briefs and code; the feedback loop is real-time and continuous. "
The Handoff is Dead: Design-Led Engineering with AI Agents
March 4, 2026
" Start small and learn in low-stakes ways so you can train the organization to think, act, and react to AI. "
AI-Readiness: Preparing NASA for a Data-Driven, Agile Future
June 10, 2025
" Mural democratizes collaboration by letting people contribute regardless of seniority or location. "
Introduction to MURAL for UX
June 11, 2021
