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DesignOps Community Sensing Session
Thursday, May 13, 2021 • DesignOps Community
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DesignOps Community Sensing Session
Speakers: Bud Caddell , Kristin Skinner and Alana Washington
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Summary

Join us to explore the future of the DesignOps role, as well as the joys and challenges folks are facing in that role.

Key Insights

  • The necessity of community involvement and leadership in design operations is crucial for success.

  • There’s a strong relationship between organizational culture and the ability to execute good ideas effectively.

  • Design leaders must adapt to ongoing changes in roles and expectations within their organizations.

  • Support from upper management can significantly influence the success of design operations roles.

  • Continuous learning and collaboration are vital for personal and community growth in design.

  • Challenges in defining roles and responsibilities remain prevalent in the design community.

  • Scaling design operations requires a balance between efficiency and maintaining a human-centered approach.

  • The community serves as a valuable resource for connection and support among design professionals.

  • Participants express a desire for ongoing dialogue about the future of work in design operations, particularly post-pandemic.

  • Effective communication and leadership are key to navigating the complexities of design operations.

Notable Quotes

"Nelly Wallenberg fell in love with the design community through her work with Adaptive Path."

"Bud Caddo highlights the significance of understanding how individuals collaborate toward shared goals."

"Alana mentions the intrinsic link between internal operations and external customer experiences."

"The notion that organizations suffer not from a lack of ideas but from cultural impediments is echoed by Bud."

"Kristen reflects on five years of curation and the passion that has shaped the community."

"Alana emphasizes the need to take the pain out of organizational disconnects for both customers and internal teams."

"Discussion around maintaining humanity while scaling operations brings forth important concerns."

"Participants are encouraged to see their contributions in designing frameworks even if they aren’t visible in the final product."

"The event aims to cultivate solidarity and community among professionals experiencing similar challenges."

"Feedback on scaling operations reveals insights into avoiding dehumanizing practices in design."

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