Log in or create a free Rosenverse account to watch this video.
Log in Create free account100s of community videos are available to free members. Conference talks are generally available to Gold members.
Summary
Join us to explore the future of the DesignOps role, as well as the joys and challenges folks are facing in that role.
Key Insights
-
•
The necessity of community involvement and leadership in design operations is crucial for success.
-
•
There’s a strong relationship between organizational culture and the ability to execute good ideas effectively.
-
•
Design leaders must adapt to ongoing changes in roles and expectations within their organizations.
-
•
Support from upper management can significantly influence the success of design operations roles.
-
•
Continuous learning and collaboration are vital for personal and community growth in design.
-
•
Challenges in defining roles and responsibilities remain prevalent in the design community.
-
•
Scaling design operations requires a balance between efficiency and maintaining a human-centered approach.
-
•
The community serves as a valuable resource for connection and support among design professionals.
-
•
Participants express a desire for ongoing dialogue about the future of work in design operations, particularly post-pandemic.
-
•
Effective communication and leadership are key to navigating the complexities of design operations.
Notable Quotes
"Nelly Wallenberg fell in love with the design community through her work with Adaptive Path."
"Bud Caddo highlights the significance of understanding how individuals collaborate toward shared goals."
"Alana mentions the intrinsic link between internal operations and external customer experiences."
"The notion that organizations suffer not from a lack of ideas but from cultural impediments is echoed by Bud."
"Kristen reflects on five years of curation and the passion that has shaped the community."
"Alana emphasizes the need to take the pain out of organizational disconnects for both customers and internal teams."
"Discussion around maintaining humanity while scaling operations brings forth important concerns."
"Participants are encouraged to see their contributions in designing frameworks even if they aren’t visible in the final product."
"The event aims to cultivate solidarity and community among professionals experiencing similar challenges."
"Feedback on scaling operations reveals insights into avoiding dehumanizing practices in design."
More Videos
"I want to co-create new conversations, not just be included in existing ones."
Jennifer Strickland Lesley-Ann NoelFireside Chat: How Design Addresses a World on Fire
March 18, 2022
"The Boy Scout approach applies: you're done when you can't take anything else out."
Jaime CreixemsBest Practices when Creating and Maintaining a Design System
June 7, 2023
"Trauma can show up in different ways and does not impact us all in the same way."
Uday Gajendar Rachael Dietkus, LCSW Dr. Dawn Emerick Dawn E. Shedrick, LCSWLeading through the long tail of trauma
July 13, 2022
"Half of the trust signals tested had a statistically significant positive effect on overall trust in Thumbtack."
Katie HansenExperimental research: techniques for deep, psychology-driven insights
March 12, 2025
"The paths in nature aren’t always visible, do we have the feedback loops?"
Dave MaloufTheme 3: Introduction and Provocation
January 8, 2024
"Complex systems behave differently than machines and can fail catastrophically due to interdependencies."
Jeff SussnaWhat DesignOps Can Learn From DevOps
November 6, 2017
"My curiosity about industrial design continued mainly because of the spirit of the woman... who started the industrial design program at Pratt."
Dave MaloufClosing Keynote: Amplify. Not Optimize.
October 24, 2019
"Instead of asking is this research participatory, we should ask when and how participatory is this research."
Sarah FathallahA Typology of Participation in Participatory Research
March 28, 2023
"Research is biographically situated; our experiences shape our approach to fieldwork and analysis"
Alba VillamilStereotyped by Design: Pitfalls in Cross-Cultural User Research
March 30, 2020
