Summary
Building on his seminal Enterprise UX 2016 keynote, Greg Petroff will revisit the meta-trends facing the product development community, and their implications for User Experience practitioners.
Key Insights
-
•
The importance of reevaluating design's role as organizations shift towards AI and technology.
-
•
Collaboration among design, engineering, and product management is crucial.
-
•
Organizations must prioritize user outcomes over mere feature delivery.
-
•
The shift towards low-code platforms is changing the landscape of design and engineering.
-
•
Understanding domain knowledge is essential for creating impactful solutions.
-
•
Cultural change agents within organizations must advocate for new ways of working.
-
•
AI is transforming tools and workflows, requiring designers to adapt.
-
•
Focusing on building meaningful relationships can enhance cross-functional collaboration.
-
•
The context in which we understand problems is critical for developing effective solutions.
Notable Quotes
"In 2016, I had some ideas about where the community might be in the future and some predictions came true."
"We're in an environment where some of the things that matter are less about technology and more about how we build experiences that support a better world."
"Climate change isn't just a problem; we have a finite time to solve it."
"We need to become cultural change agents. We have all this new way of working, but that doesn't mean people will work in new ways."
"With the new tools, the ability to anticipate what happens next based on experience is being challenged."
"The people who understand humans in the system best are going to build the best products."
"The best experiences are the ones that recognize who we are and what we’re trying to accomplish in the moment."
"We have to be advocates for growth mindset and process improvement."
"The more we understand each other's roles, the better outcomes we can produce together."
"Building strong relationships within teams enables us to present and connect the possibility of change."
















More Videos

"Be prepared for change; change is imminent."
Jacqui FreyFlow and Superfluidity for Design Orgs
November 7, 2018

"To foster engagement, using emojis and gifs can add the tone and body language that are often missed in text."
Laura Gatewood Laine ProkayBeyond Buzzwords: Adding Heart to Effective Slack Communication
September 23, 2024

"Confirmation bias makes it harder to be open-minded when interpreting research data."
Johanna KollmannInsights-Driven Product Strategy: Get your Research to Count
December 6, 2022

"We want to make sure you are feeling loved, supported, and excited about the outstanding content we have today."
Bria AlexanderDay 3 Welcome
September 25, 2024

"Don't get stuck in the refinement stage too early."
Billy CarlsonIdeation tips for Product Managers
December 6, 2022

"The most underutilized asset in a retail environment is the store employees themselves."
Catherine DubutBridging Physical and Digital Spaces: Approaches to Retail Service Design
March 18, 2021

"Values-driven design Ops cultivates the sense of belonging within teams."
Kim Holt Emma Wylds Pearl Koppenhaver Maisee XiongA Salesforce Panel Discussion on Values-Driven DesignOps
September 8, 2022

"If I look around me in a community, some folk are going to be awesome and some are going to be less."
Adrian HowardSturgeon’s Biases
September 25, 2024

"Collaboration means involving design early and often."
Asia HoePartnering with Product: A Journey from Junior to Senior Design
November 29, 2023