Designing a Contact Tracing App for Universal Access
Summary
New York State recently released COVID Alert NY, a mobile contact tracing app that will alert the user if they come into close contact with someone else who later tests positive for the virus. Hear the designers of the app talk about their experience collaborating remotely across three time zones on this high stakes project. What processes and tools were helpful when designing an app that needed to explain a complex concept to the state's 19.4 million residents in a way that would be universally understood, accessible, and available in 13 languages? View the session recording
Key Insights
-
•
Climate change has profound effects on urban health, particularly for marginalized communities.
-
•
Urban heat islands increase vulnerability to heat-related illnesses and mortality.
-
•
Air quality is deteriorating due to climate change, leading to respiratory issues among city residents.
-
•
Cities must prioritize green spaces as a way to combat rising temperatures and improve mental health.
-
•
Infrastructure designed with climate resilience can reduce health risks associated with extreme weather events.
-
•
Interventions can include improving public transportation and enhancing energy efficiency in buildings.
-
•
Community engagement is key in developing effective climate adaptation strategies.
-
•
Collaboration between various sectors amplifies the impact of health initiatives in urban areas.
-
•
Investment in renewable energy sources is crucial for protecting urban health.
-
•
Education and awareness about the health effects of climate change are essential for community empowerment.
Notable Quotes
"Climate change is not just an environmental issue; it's a public health crisis."
"We can't afford to ignore the people most affected by urban heat."
"Every degree rise in temperature correlates with increased health issues."
"Our cities are at a tipping point, and we need actionable, sustainable solutions."
"Green spaces are not just aesthetic; they are essential for the health of urban populations."
"Infrastructure must evolve to accommodate the realities of climate change."
"It's not just about survival; it's about creating livable cities."
"Health equity must be at the forefront of climate adaptation strategies."
"The time for talk has passed; we need immediate action and collaboration."
"Resilience is built through community engagement and innovative thinking."
More Videos
"We are super ops — powering 300 plus designers, researchers, and strategists globally."
Kate Koch Jean-Claire FitschenFlex Your Super Powers: When a Design Ops Team Scales to Power CX
September 29, 2021
"AI is fluent without standing; it never says this will not work, it never pushes back on the company."
Angelos ArnisOur Fragmented Identity
June 12, 2026
"There’s no need to take notes; we’ve got session notes, sketch notes, and a resource list all provided."
Bria AlexanderOpening Remarks
September 29, 2021
"A design program manager needs to understand at least what interaction, visual, and motion design mean—much like TPMs know engineering."
Panel Discussion: Communicating the Value of DesignOps
November 7, 2018
"We all walked away better for it."
Randolph Duke IIWar Stories LIVE! Randy Duke II
March 30, 2020
"The fast layers get all the attention, but the slow layers have all the power."
Sha HwangThe Lost Year
June 11, 2021
"Curation is super important, but also super hard."
Matt DuignanAtomizing Research: Trend or Trap
March 30, 2020
"There is no direct correlation between data size and energy consumed; many factors interplay."
Ned Gartside Mike Gifford Zoe Lopez-Latorre Tzviya SiegmanNavigating accessibility and climate
April 17, 2024
"Organizations contain antibodies—cultural forces that resist change."
Bill ScottLean Engineering: Engineering for Learning and Experimentation in the Enterprise
May 14, 2015