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Summary
If you’re just getting started in your UX career and find yourself in an enterprise environment, how can you face some of the unique challenges of practicing UX design? What if I'm not a domain expert in my new field? What happens if my team asks me to deliver something they want, but come up with something I think they really need? What if my organization doesn't have a good process for UX work? We'll discuss how to deliver professional work without all the resources at your disposal. Learn strategies to tap into your company’s people, processes, and data to shore up the quality of your UX practice.
Key Insights
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Leverage internal expertise to overcome familiarity gaps in new domains.
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Building a glossary of jargon aids understanding and communication.
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Deliver what's expected initially before proposing additional features.
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Use project planning and historical data to set realistic expectations.
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Create quick wins early in the project to foster trust with stakeholders.
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Document processes in shared resources to improve transparency and onboarding.
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Seek feedback early to avoid costly revisions later.
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Clarify the design process to manage stakeholder expectations effectively.
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Treat every project phase as an opportunity for learning and refinement.
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Encourage an environment of collaboration and continuous education among team members.
Notable Quotes
"Start knocking on doors immediately; find your domain experts."
"Your fresh eyes are an asset; embrace curiosity and question the norm."
"When asked for a checkbox, deliver it - earn trust with your team."
"Document your process; it helps everyone understand expectations."
"Bad news does not improve with age; address issues promptly."
"Being a design leader means navigating ambiguity for your team."
"Throw in a why when communicating design decisions to stakeholders."
"Seek dissenting opinions early to improve your designs."
"Educate your team on user needs through storytelling."
"Embrace your role as a facilitator between teams and stakeholders."
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