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Summary
How do you get your head around all the different machine-intelligent experiences available to you as a designer? What are the new design patterns, and which old ones fall away? How do you name and organize those experiences? And how do you develop an intuition for how and when to use each interaction paradigm? Watch Josh Clark and Veronika Kindred, authors of our forthcoming book Sentient Design, explore the emerging diversity of AI-mediated experiences. Just as the natural world demonstrates intelligence in many forms, the same is true for machine intelligence. New “species” of interfaces roam our screens, the manner of each tailored to purpose and environment—copilots, agents, chatbots, assistants, tools, adaptive interfaces, and many more. Sentient Design offers a framework for exploring and organizing these new experience patterns, or “postures”—the way each kind of experience positions itself in relation to the user. More than just distinct functionality, each posture has its own interaction style, manner of communication, and expectations that it sets. Josh and Veronika share over a dozen of these postures, from familiar options like dedicated tools to more exotic patterns including sculptors, bespoke UI, non-player characters, and data whisperers. Get a map for exploring these postures to expand both your perspective and your toolkit as a designer.
Key Insights
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AI as a design material rather than just a tool is crucial for designers.
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Sentient Design involves interfaces that are aware of context and user intent.
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Designers must be mindful of both risks and opportunities with intelligent interfaces.
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Different types of machine intelligence experiences can co-exist and overlap.
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The 'sentient triangle' categorizes interfaces based on their adaptability and user interaction type.
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Tools, workflows, and solutions should be integrated contextually to enhance user experience.
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AI's unpredictability can be leveraged as an asset in design rather than a liability.
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Radically adaptive interfaces create more engaging user interactions.
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Awareness of evolving definitions in AI experience categories is vital for innovation.
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Developing an ethical framework for AI in design is essential for future growth.
Notable Quotes
"Sentient Design is about integrating intelligence into digital interfaces."
"Instead of thinking about how we use AI in our work, consider it as material for our work."
"We need to think of these intelligent interfaces as adaptive partners in a shared journey."
"Things are becoming infinitely more complex, and as designers, we need to be more aware than we have been before."
"The focus is not just on making stuff, but on enabling experiences."
"Not all intelligent experiences will be turned up to 11 all at once, and that’s okay."
"Embracing the weirdness of AI can serve creative exploration rather than hinder it."
"What happens when you weave intelligence into digital interfaces is a core question for sentient design."
"It's critical to balance groundedness with the need for adaptability in intelligent interfaces."
"The map is not the territory; consider this a thought exercise when it comes to machine intelligence."
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