Summary
Are you getting paid fairly? And what's the salary growth potential? These were some of the questions that inspired us to launch the global Service Design Salary(+) Report. Now heading into its fifth edition already, the report has helped over 20,000 people make smarter career decisions. In this session, we're rolling up our sleeves and diving into the data of the upcoming 2025 edition of the report. You'll get a first and exclusive preview, hot off the press – the survey closed just 3 days ago!
Key Insights
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The report has over 1,000 participants from 61 countries, but is not fully representative of the broader service design community.
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Median salaries vary by country, with the U.S. at $161,000 and the Netherlands at $73,000.
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Despite rising salaries, satisfaction scores are declining across multiple countries including the U.S. and the Netherlands.
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There is a noticeable gender pay gap, with men consistently earning more than women in the same roles.
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Most service designers work in large companies, with 30% of participants from this demographic.
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Experience plays a crucial role in salary and satisfaction, with higher experience correlating to higher income and satisfaction.
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Participants with 'service designer' in their job title do not necessarily earn more than those without it.
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The organization’s design maturity positively correlates with higher reported salaries.
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Remote work has decreased over the years, indicating a return to more in-office environments post-pandemic.
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The report encourages community involvement in shaping the analysis and interpretation of the results.
Notable Quotes
"It's super important to apply multiple perspectives to the data."
"We do not include cost of living or inflation in our analysis by design."
"The average salary is going up, but satisfaction is going down. Something is going on."
"The data is subjective in nature, especially satisfaction scores."
"Having service design in your job title does not guarantee higher pay."
"We want to make sure the privacy of participants stays in place."
"This is fully community-driven and free for everyone to access."
"We're empowering individuals to make smarter career decisions through insights from this report."
"Take time to dig deeper into the data to understand the nuances."
"This year's findings will inspire more questions than answers."
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