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The Tension Between Story Collecting and Story Telling in Research
Gold
Wednesday, March 10, 2021 • Advancing Research 2021
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The Tension Between Story Collecting and Story Telling in Research
Speakers: Bilan Hashi
Link:

Summary

How do we draw and navigate the boundaries around the ethics of story collecting and telling? As UX researchers, we collect stories through interviews—stories that connect us with others and communicate the core humanistic values of integrity, empathy, and respect. At the crux of the matter, is that these stories are not our own—they belong to our interlocutors. As we collect data, we are not passive listeners either—we also leave our imprint on these stories through interpretation and subjective insights.

Key Insights

  • Stories shape our identities and understanding of the world.

  • Research can be viewed as storytelling, with narratives embedded in data.

  • The listener's role is crucial, as it fosters empathy and connection.

  • Power dynamics exist between researchers and participants, affecting narrative ownership.

  • Reflexivity and positionality in research can enhance ethical storytelling.

  • Traditional research frameworks may not accommodate all participant needs.

  • Co-creation in research can lead to richer narratives and insights.

  • Inclusive language and approaches can empower participants during interviews.

  • Listening authentically can reveal deeper participant stories.

  • Ethical research practices require ongoing reflection and adaptation.

Notable Quotes

"Stories are how we think; they help us make meaning of life and define social values."

"Through the act of telling, a person brings their story into the story."

"When we listen to a story, we activate parts of our brain that allow us to empathize with others."

"Research is essentially stories—data with a soul."

"When we occupy different power locations, we are telling different stories."

"Awareness is the first step towards change in research practices."

"We need to create space for negotiation of power between researchers and participants."

"Implicit biases color our perspectives even in human-centered approaches."

"Protecting anonymity can sometimes silence vulnerable voices."

"How do I want to show up in my research process?"

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