Wednesday, March 10, 2021 • Advancing Research 2021

Gold

The Compass Mission

Greg Petroff • VP, Chief Design Officer, Cisco Secure, Cisco

Wednesday, March 10, 2021 • Advancing Research 2021

Gold

The Product Philosophy Behind EnjoyHQ

Sofia Quintero • Founder and CEO

Wednesday, March 10, 2021 • Advancing Research 2021

Gold

Two Jobs in One: Being a “Leader who is a Researcher” and a “Researcher who is a Leader"

Nalini P. Kotamraju • Vice President, Research & Insights, Salesforce

Wednesday, March 10, 2021 • Advancing Research 2021

Gold

The Tension Between Story Collecting and Story Telling in Research

Bilan Hashi • Design Researcher, WSIB

Wednesday, March 10, 2021 • Advancing Research 2021

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Mission: Keep Talent in Research Roles!

Rebecca Buck • CEO and Co-founder, Forge Studio

Wednesday, March 10, 2021 • Advancing Research 2021

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Practicing Learners and Learning Practitioners

Victor M. Gonzalez • CEO and Founder, Sperientia: [studio+lab]®

Wednesday, March 10, 2021 • Advancing Research 2021

Gold

A Research Skills Evolution

Dave Hora • Founder, Dave's Research Company

Wednesday, March 10, 2021 • Advancing Research 2021

Gold

You Are a Badass at UX: Overcoming Imposter Syndrome

Megan Kierstead • Researcher and Coach

Wednesday, March 10, 2021 • Advancing Research 2021

Gold

When Thought-worlds Collide: Collaborating Between Research and Practice

Lin Nie • Senior User Researcher, Peloton

Wednesday, March 10, 2021 • Advancing Research 2021

Gold

The Power of Care: From Human-Centered Research to Humanity-Centered Leadership

Etienne Fang • Principal Researcher, Amazon

Thursday, March 11, 2021 • Advancing Research 2021

Gold

What Is It Like To Be Part of The UX Team at Compass?

Andreas Huebner • Manager, User Research, Compass
Amy Takata • User Researcher, Compass
Craig Brookes • Staff Product Designer, Compass

Thursday, March 11, 2021 • Advancing Research 2021

Gold

User Research, Design, and Product - A Love Story

Anna Avrekh • Director, User Research, Compass

Thursday, March 11, 2021 • Advancing Research 2021

Gold

Navigating the UX Tool Landscape

JP Allen • Lifecycle Marketing Manager, User Interviews
Carrie Boyd • Senior Content Creator, User Interviews
Malcolm Evans • Product Manager, User interviews

Thursday, March 11, 2021 • Advancing Research 2021

Gold

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

Jerome “Axle” Brown • User Research Lead, Salesforce

Thursday, March 11, 2021 • Advancing Research 2021

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Humanizing AI: Filling the Gaps with Multi-faceted Research

Joel Branch • Chief Product Officer, Lucd, Inc.

Thursday, March 11, 2021 • Advancing Research 2021

Gold

Using Research to Determine Unique Value Proposition

Edgar Anzaldua Moreno • Head of Product Design, Sniip

Thursday, March 11, 2021 • Advancing Research 2021

Gold

User Science: Product Analytics & User Research

Marieke McCloskey • Director of Foundations UX Research, LinkedIn

Thursday, March 11, 2021 • Advancing Research 2021

Gold

What is Research Strategy?

Chris Geison • Advancing Research Curator

Thursday, March 11, 2021 • Advancing Research 2021

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What Role(s) Can Research Play in Responsible Design?

Mandy Drew • UX Research Lead, CreditWise, Capital One

Thursday, March 11, 2021 • Advancing Research 2021

Gold

UX Research Excellence Framework

George Zhang • Director of UX Research, Course Hero
Molly Stevens • Director of UX Research, Booking.com

Thursday, March 11, 2021 • Advancing Research 2021

Gold

Black Feminist Epistemology as a Critical Framework for Equitable Design

Yolanda Rankin • Asst. Professor, School of Information, Florida State University

Friday, March 12, 2021 • Advancing Research 2021

Gold

Research as a Catalyst for Organizational Transformation

Robin Beers • Customer Insights and Experience Design Lead, Wells Fargo

Friday, March 12, 2021 • Advancing Research 2021

Gold

When UX Research and Institutional Racism Collide: A Case Study

Emily Williams • Sr. UX Researcher, Marketade
Nora Fiore • UX Writer, Marketade

Friday, March 12, 2021 • Advancing Research 2021

Gold

Measuring Up: Using Product Research for Organizational Impact

Mac Smith • Head of Cross Portfolio Research, Google Search and Assistant

Friday, March 12, 2021 • Advancing Research 2021

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Get The Most Out Of Stakeholder Collaboration—and Maximize Your Research Impact

Anna Poznyakov • Lead Researcher, Salesforce
Richa Prajapati • Senior Researcher, Salesforce

Friday, March 12, 2021 • Advancing Research 2021

Gold

What It's Like To Be a User Researcher at Compass

Kayla Farrell • Sr User Researcher, Compass
Chelsey Glasson • Staff User Researcher, Compass
Sean Fitzell • User Research Manager, Compass
Jared LeClerc • Sr User Researcher, Compass

Friday, March 12, 2021 • Advancing Research 2021

Gold

Dark Metrics: Illuminating the Negative Impact of Digital Health Design

Raven Veal • Design Researcher, IBM Watson Health

Friday, March 12, 2021 • Advancing Research 2021

Gold

Craft of User Research: Building Out Jobs to be Done Maps

Sean Fitzell • User Research Manager, Compass
Sarah Han • Sr User Researcher, Compass
Kayla Farrell • Sr User Researcher, Compass

Friday, March 12, 2021 • Advancing Research 2021

Gold

The B-side of the Research Impact

Verónica Urzúa • UX Research Manager, Nubank
Jorge Montiel • Global Head of Research at Multiplica

Friday, March 12, 2021 • Advancing Research 2021

Gold

5 Reasons to Bring Your Recruiting in-House (and How To Do It)

Lily Aduana • Senior Project Coordinator, User Interviews
Savannah Hobbs • Product Design Researcher, Intuit
Brittany Rutherford • Associate Product Manager, User Interviews

Friday, March 12, 2021 • Advancing Research 2021

Gold

But Do Your Insights Scale?

Katy Mogal • UX Research Lead, Google Assistant

Friday, March 12, 2021 • Advancing Research 2021

Gold

What Did I Miss? The Hidden Costs of Deprioritizing Diversity in User Research

Megan Campos • Experience Research Director, Mad*Pow

Monday, January 8, 2024 • Advancing Research 2021

Gold

Opening Remarks

Bria Alexander • DesignOps Curator