Summary
What's today's theme all about, and what does it mean for DesignOps professionals? Theme leader Kristin Skinner will provide you the background you'll need for how today's sessions came to be and what they'll cover. She'll also gently provoke you with questions to consider throughout the day.
Key Insights
-
•
Resilience in design ops teams requires deliberate strategies to manage constant change.
-
•
Measuring team health involves tracking metrics that reflect both practice sustainability and organizational wellbeing.
-
•
Sustainability in work encompasses flexibility, allowing teams to adapt without burnout.
-
•
Sharing lessons learned across teams boosts collective success and continuous improvement.
-
•
Motivation and focus need special attention in remote or distributed teams.
-
•
A hallmark of healthy teams is how well members feel cared for, enabling them to perform at their best.
-
•
Community dialogue and generosity among design ops practitioners enrich collective knowledge.
-
•
Leadership in design ops spans a diverse range of industries and global perspectives, enhancing the conversation's depth.
-
•
Personal stories of connection and care humanize professional challenges in sustaining teams.
-
•
Asking reflective questions guides design ops practitioners to navigate resilience and purpose effectively.
Notable Quotes
"Teamwork makes the dream work – something we all learned in primary school and still holds true."
"How might your team maintain its resilience through constant change?"
"What are some of the metrics that you’ll use to measure the health of your teams and practice?"
"Sustainable and flexible work tactics are key to navigating constant change without burnout."
"One hallmark of a healthy team is how well team members feel cared for so they can shine."
"I prefer to shine a light on others rather than be in the spotlight myself."
"Sharing knowledge and references is what I love about this community."
"Motivation and focus are especially challenging when working from afar."
"We need to define success in ways that make our work meaningful and purposeful."
"There are 500 plus people in the audience today, all deeply caring about their teams."
Or choose a question:
More Videos
"You could never do all this marketing alone—it’s all hands on deck, relying on different strengths and creativity across the team."
Molly FargotsteinMultipurpose Communication & UX Research Marketing
September 12, 2019
"Great design happens because of great designing — design is a verb, not just a noun."
Dave MaloufClosing Keynote: Amplify. Not Optimize.
October 24, 2019
"If you use these chat interfaces, your data might be used for training, but API access can preserve privacy."
Jorge ArangoAI as Thought Partner: How to Use LLMs to Transform Your Notes (3rd of 3 seminars)
May 3, 2024
"You can’t evaluate bias if the AI can’t explain itself."
Daniel J. RosenbergDesigning with and for Artificial Intelligence
August 11, 2022
"No design system will ever be fully accessible because new features and permutations are always being introduced."
Alexis LucioScaling Accessibility Through Design Systems
June 9, 2022
"I reported to a head of product excellence, not the head of design, so I could say no to requests from design leadership with backing from my manager."
Peter BoersmaHow to Define and Maintain a DesignOps Roadmap
October 3, 2023
"Making the invisible visible makes things move forward and create alignments."
Ben Reason Aline Horta Majid Iqbal Fabiano LeoniMaking the system visible: The fastest path to better decisions
November 20, 2025
"AI in design can act as a creative companion, helping explore ideas and analyze past research more efficiently."
Peter Van Dijck Louis RosenfeldCoffee with Lou #4: Taking a Peek Under the Rosenbot's Hood
June 14, 2024
"We often adapt within imperfect systems rather than fight them outright, aiming for longer-term change."
Taylor KlassmanShaping the Next Era of UX Research: Collaborative Forum
March 11, 2025
Latest Books All books
Dig deeper with the Rosenbot
How can AI enable product managers and designers to participate more effectively in research and prototyping?
How can linking data quality improvements to AI projects help in securing funding?
How can service design approaches support innovation decision-making in large public sector institutions like the OECD?