Summary
Quite bluntly, all of you are fierce competitors — for design talent. From start-up to established companies, we're all feeling the effects of the Great Resignation. But what happens when it's discovered that internal processes sandbag efforts to acquire designers, onboard, promote, and retain them? Join us as we uncover some cringe-worthy problems and share practical takeaways for outsized success. Dante won’t be offering cookie-cutter solutions since, as he puts it, “many eggs were cracked in this messy process. This is not for the faint of heart — dirty laundry could be aired!” Takeaways How to hire, onboard, and retain designers How to tackle dysfunction in your org as a decentralized practitioner
Key Insights
-
•
Engagement is critical for retaining talent.
-
•
Empathy is necessary when collaborating with recruiting teams.
-
•
Structured onboarding prevents information overload.
-
•
Peer mentoring enhances professional growth and fosters community.
-
•
Cross-functional collaboration addresses complex hiring challenges.
-
•
Clear communication reduces ghosting among candidates during the hiring process.
-
•
Standardized onboarding processes are essential but often inconsistent.
-
•
Regular feedback helps improve onboarding experiences.
-
•
Collective problem-solving leads to innovative solutions in design operations.
-
•
Retention is linked to satisfaction with onboarding and engagement post-hire.
Notable Quotes
"My superpower is to connect the dots between people, places, ideas, and opportunities."
"The great resignation morphed into the great unknown, highlighting instability in tech."
"We don't have all the answers; we're in the thick of it all and actively learning."
"Hiring excellence often depends on collaboration with cross-functional partners."
"Lead with empathy; the solution is likely in someone else's sandbox."
"Engagement will retain talent; low engagement leads to churn."
"An engaged designer is a retained designer."
"Only 12% of employees agree their organization excels at onboarding new hires."
"Employees with exceptional onboarding experiences are 2.6 times more likely to be satisfied with their work."
"The learning process is a marathon, not a sprint, especially in onboarding."















More Videos

"AI should support real human research, not replace it entirely."
Noz UrbinaRapid AI-powered UX (RAUX): A framework for empowering human designers
May 1, 2025

"The success of the album is because of that spontaneity."
Jim KalbachJazz Improvisation as a Model for Team Collaboration
June 4, 2019

"You can use this to define who you are going to hire next."
Holly ColeUnderstanding Experiences: When you have to do more than work
November 8, 2018

"All the rules defined for the header apply, ensuring consistency throughout our design."
Jack BeharHow to Build Prototypes that Behave like an End-Product
December 6, 2022

"Today’s theme is practical design ops, as I will talk about in just a moment."
Bria AlexanderOpening Remarks
October 3, 2023

"It's not just about implementing AI; it's about how AI enhances the organization's mission."
Erika FlowersAI-Readiness: Preparing NASA for a Data-Driven, Agile Future
June 10, 2025

"Teachers need actionable insights, not just raw data."
Kristin SkinnerFive Years of DesignOps
September 29, 2021

"We never played together before. We never rehearsed."
Jim KalbachJazz Improvisation as a Model for Team Collaboration
November 6, 2017

"There's so much creative talent in 8 billion creative humans on planet Earth."
Surya VankaUnleashing Swarm Creativity to Solve Enterprise Challenges
June 10, 2021