Log in or create a free Rosenverse account to watch this video.
Log in Create free account100s of community videos are available to free members. Conference talks are generally available to Gold members.
Summary
John Maeda is famous for many things, including the annual Design in Tech Report. In this session, he and community co-curator Alison Rand dive into section 2 of the report and discuss Design Org maturity and how that relates to culture, talent, leaders, systems, and operations.
Key Insights
-
•
Design culture relies heavily on leadership
-
•
Scaling design requires a shift in mindset and tools
-
•
Economic justification of design is increasingly necessary
-
•
Teamwork and collaboration are vital in driving change
-
•
Design operations is crucial for mature companies
-
•
Understanding computation is essential for modern design
-
•
Inclusion should be prioritized in design and technology
-
•
The complexity of design operations often stems from people problems rather than technical issues
-
•
Customer experience should be approached holistically
-
•
Design professionals must focus on supporting others to facilitate change.
Notable Quotes
"I realized that design Ops could solve the problem of scaling design in organizations"
"The biggest problems in design are people problems"
"Art school doesn't teach you anything about making money"
"There's no single source of truth for designers like there is for developers"
"If you start from the fact that design is often subordinate, it complicates its growth"
"You need respect to get respect"
"Acceptance of change is not a natural instinct; it runs counter to survival"
"If you can keep in mind that failure is possible, you can go into change efforts with a better perspective"
"The job of someone in operations is to support a lot of people, but it can lead to letting someone down"
"If you prioritize diversity, you must also be open to dialogue outside of your own experience."
More Videos
"Don't try to solve for the system, try to understand the request."
Jacqui FreyFlow and Superfluidity for Design Orgs
November 7, 2018
"We need meaningful and connective communication to thrive as individuals and as a species."
Laura Gatewood Laine ProkayBeyond Buzzwords: Adding Heart to Effective Slack Communication
September 23, 2024
"Research can help you identify meaningful metrics."
Johanna KollmannInsights-Driven Product Strategy: Get your Research to Count
December 6, 2022
"This conference could not happen without our sponsors."
Bria AlexanderDay 3 Welcome
September 25, 2024
"Don't get stuck in the refinement stage too early."
Billy CarlsonIdeation tips for Product Managers
December 6, 2022
"Don’t underestimate the power of storytelling in conveying users’ needs to stakeholders."
Catherine DubutBridging Physical and Digital Spaces: Approaches to Retail Service Design
March 18, 2021
"At Salesforce, our values are at the core of what we do."
Kim Holt Emma Wylds Pearl Koppenhaver Maisee XiongA Salesforce Panel Discussion on Values-Driven DesignOps
September 8, 2022
"We are not special; every discipline is going through transformation right now."
Adrian HowardSturgeon’s Biases
September 25, 2024
"It's important to assume positive intent."
Asia HoePartnering with Product: A Journey from Junior to Senior Design
November 29, 2023
