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Summary
In this follow-up to our February call, “DesignOps Trends and Forecasts, Part 1,” design leaders Dave Malouf, Patrizia Bertini, and Jon Fukuda join the DesignOps curation team in a collaborative discussion with community members. Reflecting on responses to earlier surveys and conversations regarding the history and current state of DesignOps, the panel and community look ahead to the future, with opportunities for all in attendance to share their own insights and predictions, as well.
Key Insights
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The conversation covered past and current trends in Design Operations.
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Emphasis on the importance of knowledge management within organizations.
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A distinction between tactical and strategic views of design operations was discussed.
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The future of design operations may focus on integrating various design and business functions more effectively.
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Experts emphasized the importance of inclusivity and accessibility in design processes.
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The panel highlighted the significance of shared understanding among cross-functional teams.
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There is an ongoing need for clear definitions of what design ops entails and its responsibilities.
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The potential of design systems to foster collaboration and streamline processes was acknowledged.
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Experts called for a more optimistic approach to design practices to combat burnout.
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Community feedback is crucial for shaping future discussions and content in design operations.
Notable Quotes
"This has been going on for a while and the first call happened in February."
"Design operations is maturing, establishing practices and value and growing its complexity."
"The opportunity here is to start adding complexity and altitude to what design Ops is."
"The future is now; it's just not evenly distributed."
"It's easier to say what you don't want sometimes than what you do want."
"Design operations needs to bridge horizontal communication across teams."
"There's a lot of focus on inclusive design and accessibility right now that resonates with many."
"The change management component is lengthy and requires best practices to guide teams."
"We need to create knowledge-sharing capabilities inside organizations."
"Our role as design operations leaders is to focus on how to deliver value, not just on what is being delivered."
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