This video is featured in the AI and UX playlist and 1 more.
Summary
AI moves fast. In the time since we began programming DwAI25 in December, we’ve already seen important new developments like DeepSeek R1, Deep Research from OpenAI and Perplexity, and Mira Murati’s Thinking Machines Lab. By June, the terrain will have transformed even further. In this panel, we’ll learn about the latest developments in AI from representatives from major AI players, and what they mean for UX professionals.
Key Insights
-
•
Over 30 large language models have launched within the first half of 2025, indicating rapid AI proliferation.
-
•
Agents autonomously representing users online are becoming ubiquitous, changing how people search and perform tasks.
-
•
Companies like Klarna and Duolingo publicly reversed AI-based full human replacements, signaling current AI limitations.
-
•
There is a significant gap between free AI consumer models and sophisticated, costly enterprise AI systems.
-
•
AI-driven programmatic advertising is both a cost-cutting measure and a potential ethical concern regarding audience targeting.
-
•
Trust in AI agents is critical; designers must prevent overreliance and preserve human oversight using strategies like the Human Goes First Pattern.
-
•
The risk of de-skilling professions, including design, is growing as prompt-based tools automate complex tasks.
-
•
Global AI regulation varies widely: China mandates AI education for children, the EU pushes data privacy, and the US debates a decade-long regulatory freeze.
-
•
Nonprofits and governments may face challenges accessing premium AI tools but are generally not excluded from free AI technologies.
-
•
Success in the evolving AI landscape depends on rapid ideation, user collaboration, accessibility of tools, and embracing lifelong learning.
Notable Quotes
"We’re seeing these agents trying to represent ourselves online in ways we’ve never seen before - Bria."
"Two companies, Klarna and Duolingo, went all in on AI replacing humans and then recanted - Christopher."
"These free models flounder, but high-end enterprise models are more accurate and context-aware - Brittany."
"Netflix using AI-generated ads is a low-risk testbed but raises ethical questions - Lauren."
"You have to keep AI at arm’s length so you can critique it and not blindly trust it - Christopher."
"Designers need to help users recognize when AI is wrong and what to do about it - Christopher."
"There’s a big discrepancy between accessible consumer AI and what deep research-driven AI can do - Brittany."
"The next generation is going to be AI native, digitally literate with these tools almost from birth - Brittany."
"AI is not really doing anything better than humans yet; it’s just faster and more efficient - Bria."
"To succeed now, designers must be lifelong learners ready to rethink and re-understand constantly - Christopher."
Or choose a question:
















More Videos

"Please get more precise than saying 65 plus when recruiting older adults."
Amanda Kaleta-Kott Lea Martin, PhDThe Joys and Dilemmas of Conducting UX Research with Older Adults
March 11, 2022

"The leadership response in business often has to be: we will make the best decision possible given what we know."
Nalini P. KotamrajuTwo Jobs in One: Being a “Leader who is a Researcher” and a “Researcher who is a Leader"
March 10, 2021

"We’re showing people how to collaborate like crazy and how to fail gracefully."
Phil GilbertA Consistent Culture of Design
May 14, 2015

"Governance needs to become a self-correcting, flexible, and adaptable mechanism rather than centralized enforcement."
Jeff SussnaWhat DesignOps Can Learn From DevOps
November 6, 2017

"Emoji check-ins are expressive without being specific, creating a safety net for honest communication."
Michelle MorrisonPractice What You Preach
January 8, 2024

"It's commonplace for at least two browsers to be available because some critical web-based tools work on some browsers and not on others."
Sharon BautistaTime to Make the Donuts: How User Research Helped Bridge Disparate Teams
January 8, 2024

"We try to keep things as consistent as possible in terms of the API but document where platforms need to deviate to be good citizens of their environment."
PJ Buddhari Nate BaldwinMeet Spectrum, Adobe’s Design System
June 9, 2021

"Our curation process is identity hidden to prioritize equity and thematic mapping over affiliation or geography."
Rachael Dietkus, LCSW Victor Udoewa Jennifer StricklandEverything You Need to Know about the Civic Design 2022 Call for Presentations
May 17, 2022

"Our users are all around us when we work in the civic and public sector."
Sha HwangThe First Fifty Years of Civic Design
November 16, 2022
Latest Books All books
Dig deeper with the Rosenbot
Why is human oversight critical in integrating AI-generated content within design and development workflows?
What are some common negative feedback archetypes and how do they impact design processes?
What are the challenges of applying human-centered design in global development and technology spaces?