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Age and Interfaces: Equipping Older Adults with Technological Tools (Videoconference)
Thursday, February 23, 2023 • Advancing Research Community
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Age and Interfaces: Equipping Older Adults with Technological Tools (Videoconference)
Speakers: Rittika Basu
Link:

Summary

According to a survey by Pew Research Centre, seniors are the demography least inclined towards digital applications, and face significant barriers in equitable access to the internet.

Key Insights

  • Seniors aged 60 and above experience significant discomfort with new technologies due to lack of digital literacy.

  • Digital literacy involves a deeper understanding of technology compared to basic digital skills.

  • Older adults face unique challenges including poorer vision, hearing difficulties, and slower reflexes that impact technology use.

  • Designing with accessibility in mind can include features like adjustable font sizes and audio instructions with subtitles.

  • Technophobia and computer anxiety are prevalent among older users, leading to avoidance of technology.

  • Geron-technology merges gerontology and design thinking to create products tailored for older populations.

  • Simplicity in design with larger buttons and clear icons can significantly improve the user experience for seniors.

  • Personalization in digital tools can help older adults feel more comfortable and capable when using technology.

  • Feedback from real users, particularly seniors, is crucial in the design process for tech aimed at older demographics.

  • Technology training should be customized to individual needs, emphasizing one-on-one teaching approaches.

Notable Quotes

"According to Pew Research Center, 11% of seniors are not confident using computers and smartphones."

"Seniors often lack digital literacy skills, resulting in reluctance to engage with technology."

"Digital literacy is not just about using tools; it's about understanding how to utilize them effectively."

"Older adults frequently prefer larger devices that are easier to read and interact with."

"Aging brings memory deterioration, making it essential to design reminders and support systems in tech."

"In design, accommodating the user's needs contributes to a culture of inclusivity and empathy."

"Geron-technology is an emerging field that blends aging science with design methodologies."

"Accessibility features should not be optional; they must be integrated from the start."

"Older adults should feel empowered to customize their digital experiences according to their needs."

"Design systems should allow for human error and should not demand rapid input."

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